Provider profile

Pest Management Systems, Inc.

5 stars from 2,460 customer reviews · 424 Prescott St, Greensboro, NC 27401

  • 5 out of 5 stars
  • 2,460 customer reviews
  • Greensboro, North Carolina
  • Open 5 days/week
5
Rating
2,460
Reviews
Yes
Claimed
Yes
Website

About this provider in Greensboro

Since 1984, Pest Management Systems offers the best pest control in Greensboro, NC, specializing in termite control, bed bug control, mosquito extermination residential pest control. We handle rodents, snakes, bats, and wildlife from pest control inspections to closed crawl space solutions. Trust our affordable…

Pests handledmolesrodentsmice

Rating breakdown from customer reviews

5

2,460 reviews

5
2,422
4
25
3
3
2
1
1
9

Customer reviews for Pest Management Systems, Inc.

JB

Joseph Ball

4mo ago

Top tier service, legendary staff.

CC

Casie Crite

4mo ago

Thomas is the best!!

EC

Eric Cockman

4mo ago

Service was excellent. Our technician Gary is great!! He communicates any changes and keeps me updated if he sees any concerns with my house. I highly recommend him and PMI.

BS

Bruce Shipwash

4mo ago

Great service

MS

Michael Swaim

4mo ago

Ashleigh was on time and replaced the termite traps quickly. I am always pleased with the service.

LC

Laurie Canham

4mo ago

Very good. Spent an hour going over all the problem areas.

BT

Bob Thompson

4mo ago

Great service.

D

Debbie

4mo ago

Lance is always prompt, eager to assist, and answers questions.

Provider response

Thank you for your kind words, Debbie! We're pleased to hear that Lance provided you with prompt and helpful service. It's always great to know our team is making a positive impact. Your feedback is appreciated!

SY

Sarah Yarbrough

4mo ago

Thomas always does a great job. This time he found a disconnected pipe under the house. Was able to reconnect until plumber arrived and fixed it.

LM

l ms

4mo ago

I am consistently pleased with Gary’s attention to detail and he takes the time to address and new concerns that may come up.

Provider response

Thank you for your wonderful review! It’s great to hear that Gary has been so effective and reliable in managing your pest control needs. We appreciate your trust and are glad to have him on our team. Your satisfaction means a lot to us!

SD

Sandy Doyle-Jones

4mo ago

Christian is great at answering questions, treats my home with respect, and carries out the occasional mouse or spider. Represents PMI very well.

JK

Joe Kleean

4mo ago

Phil arrived and was very friendly and courteous. I told him of our situation and we walked around the yard discussing the it and he was taking pictures of the holes in the yard. I suggested I thought maybe they were moles and voles but. His response was he did not know and would have to go back and talk to his boss to determine what was digging all of the holes. He said they would have a quote to me either by the end of the day on the 26th or the morning of the 27th. As of this moment I am still waiting for some sort of response from someone about what is going on.

AT

Amy Thornton

4mo ago

Xavier was promt & professional. Explained the process perfectly & is a friendly soul.

PM

Patricia McNeill

4mo ago

Extremely personable and helpful

S

shelby

4mo ago

Devon did a great job, he was friendly and a gentlemen!

Provider response

Thank you for your rating! We appreciate your support and are glad to have you as a customer.

EA

Elaine Atkinson

4mo ago

This is a five star. Today March 26, 2026 Johnnie Powell came out to inspect our crawlspace from Berico’s oil leak in our basement. Johnnie gave us a good explanation of what needs to be done to correct the problem. Thomas is our PMI person. We appreciate his kindness and wanting to do a good job. Thank you PMI for Thomas.

Provider response

We're so glad to hear about your positive experience with Thomas! It's wonderful to know that his kindness and dedication made an impact. Thank you for taking the time to share your feedback!

EM

Eric McGee

10mo ago

He didn't seem to re set traps or clear any spider webs and other exterior bugs from the property.

Provider response

Thank you for your feedback. We're sorry to hear that the service didn't meet your expectations regarding the traps and exterior cleaning. Your comments will help us improve, and we appreciate you bringing this to our attention. If you have any further concerns, please feel free to reach out.

DE

Dwayne English

11mo ago

I would love to give a positive review but I can not said he was going get me quote and never did and was only at my house 5 minutes if that not very professional at all

Provider response

Thank you for sharing your experience, Dwayne. We're sorry to hear about the lack of follow-up and the brief visit. This isn't the level of service we aim for, and your feedback is invaluable in helping us improve. We appreciate you bringing this to our attention.

DC

D C Ztnoy

1y ago

The experience with Adam was he was very prompt on time and he was very professional. I give him 5 stars on that. The product itself not so much. I know it has rained nearly every day since he was here and I asked him if the rain would be a problem. Turns out that it was apparently.

Provider response

Thank you for sharing your experience. We're glad to hear that Adam provided prompt and professional service. However, we understand your concerns about the product's effectiveness, especially with the weather conditions impacting results. Your feedback is important, and we’ll use it to improve our services. If you have any further thoughts or need assistance, please feel free to reach out.

PD

Paula Domitrovits

1y ago

I used this company for about 1.5 years. During that time, while responsive, they were never able to control my rodent issue. I stopped using their service and found out I had a $92.00 balance on my account. I declared chapter 13 in March and explained this to them three times. They continue to email, call and write me in an attempt to collect $92.00. Honestly, I’m embarrassed for them. So, I still have rodents and I’m having to get my attorney involved…over $92.00. I’ve shared my experience with them with my family, friends, coworkers and if they persist, I’ll share on social media more often.

Provider response

Thank you for sharing your experience with us, Paula. It's disheartening to hear about the ongoing challenges you've faced with the rodent issue and the subsequent billing concerns. We strive for effective solutions and clear communication, so your feedback is crucial. We're here to listen and improve, and we appreciate you bringing this to our attention.

AB

Anna Brewer

1y ago

Andy didn't gives us any reassurance that there was anything that we could do to get rid of our problems, nor did he feel like he wanted to help because he sound more concerned about bringing in help then wanting to help us.

Provider response

Hi Anna, thank you for sharing your experience with us. I’m sorry to hear that you felt Andy didn’t provide the reassurance you were looking for. We strive to ensure our team is attentive and supportive, and I appreciate your feedback. It’s important to us that our customers feel valued and assisted. If you’d like to discuss this further, please reach out. Your satisfaction is our priority.

CH

Cyd Hostess

1y ago

They lie! Charge for services and never show up! Horrible, especially Harry!

Provider response

Thank you for your feedback. We’re sorry to hear about your experience and understand how frustrating this must be. Your concerns are important to us, and we will address them to ensure we provide better service in the future. If you'd like to discuss this further, please feel free to reach out directly.

JR

Jalessa Rigsbee

5y ago

Terrible! Kept changing the date of service. I still don’t know if someone came to my apartment or not

LG

Leo Gocemen

7y ago

very unhelpful company especially towards veterans. all they care about collecting their money. they could help a veteran with a simple help and all they could focus on was collecting their service fee first and did not even want to bother what was requested. A U.S senior veteran needed this company`s termite inspection services to finalize his home transaction ( this company did an inspection 4 months ago for this veteran , but we needed another one done because his loan took forever to fix the issues and get it to the final table so the termite report got expired) the first time veteran did pay this company`s services cost and so we called and see if they would allow to put the fee into the loan proceedings since the veteran does not have enough funds to cover the second inspection fee due to his fixed income ,and we spoke with 3 different reps they have and they rudely denied us and kept saying they require payment upfront to to do anything. just unbelievable the ethics this company has against a senior veteran that has served this amazing country. they would not allow a simple fee to be put in the loan so they would get paid a week later for sure from title company but they said it is the "COMPANY POLICY" that they require payment upfront. We told them the veteran already paid them 4 months ago, can you guys help a veteran out and they rudely denied, this is where it does bother me personally. Unbelievable money hungry people... Update : reply to the company response down below. You guys are complete liars. Nobody reached out to the veteran to fix the situation. Veteran had to borrow money in order to pay for your company's services so he can close his VA loan. You call that help? Veteran said he had no choice but to contact you guys back so he can get his updated report.

Provider response

Leo, I am sorry about your experience, however, we have spoken directly to the homeowner, resolved the situation, scheduled the inspection immediately and are expediting the paperwork to make sure that everything is done in a timely manner. We treat all our customers with the utmost respect including our Veterans. Not only do we employ Veterans, but we also offer a standard 15% discount across the board to all Veterans and First Responders as a small token of our appreciation for their service.<br><br>We are thankful that the homeowner is happy and that we were able to resolve the situation quickly. Please feel free to give us a call if you have any questions or concerns.

SP

S P

9y ago

No accuracy of prices between employees, one gave me quote for less price for same service, other employee increased up price just to rip me off. Will Never call again.

Other providers in Greensboro worth comparing

Pest control near Greensboro compare other North Carolina markets

Back to all Greensboro exterminators or the full North Carolina directory.

Treatment and cost guides before you call

Ratings and reviews are sourced from public Google Business Profile data and reflect the date they were collected. They are not verified by this site and may change. This site is free to use. We may be paid by the companies listed here when you call or submit a request, which can affect where and how they appear. We are not a pest control provider and do not endorse, warrant, or guarantee any company's work, licensing, or pricing — always verify those directly.