Aruza Pest Control

I had been using this company for about 6 months and my experience with this company was decent up until the last quarterly service I received. I received a visit from animal control two days after my service letting me know they had been called for a welfare check. The officer examined my dog and found nothing wrong after they had been called and told my dog was injured. The technician (Nathan J.) took it upon his self to contact animal control and make a false report that my dog was injured. I

Called to schedule an inspection. Aruza gave me a date of the 16th and a time between 2p-4p. I made arrangements to take off to be at the appointment. The day of the appointment came and around 3:50p I asked if anyone was coming? I was told that the appointment was scheduled for the 17th which was the following day between 2p-4p. I explained that I had text messages confirming the 16th but was told "unfortunately it would be the 17th" Fast forward to the 17th, I made arrangements to take off aga

I’m not sure where things went wrong between the first initial sign-up, the initial service and the follow-ups. Communication is great until you are not satisfied with the service provided by different technicians. Then, it becomes sarcasm, back and forth and rude and disrespectful. Customer service is bad. In a world where you have to work hard for everything you have and for not so much for some of us, you would think there would be more understanding. Pay or Pay, whether you’re happy or not s