About this provider in Fayetteville
Local Terminix Franchise Office
Rating breakdown from customer reviews
4.8
1,894 reviews
What Terminix says about their service
Google has no written reviews for this company, so the details below come from their own website rather than from customers.
Areas served
Eastern North Carolina · Hampton Roads VA · Virginia · North Carolina
Services listed
- Rodents
- Mosquitos
- Indoor Invasive
- Wildlife
- Roaches
- Bed Bugs
- Termite
- Moisture Control
- Ants
- Spiders
- Fleas
- Ticks
Guarantees they advertise
- Complimentary re-service if needed between visits
- No Long-Term Contracts Required
- Free Re-Service Between Visits
Source: insect.com · collected 2026-08-18. These are the company's own claims, reproduced as stated. We have not verified licensing, pricing or availability.
Customer reviews for Terminix
Steve Burgess
I called Terminix on July 23 to schedule a service call for July 25 as a new customer. I called from Maryland (where I live) to establish service at my mother’s home in Fayetteville. Terminix did not show up for the July 25 appointment or call. I called the Terminix office on the 26th, got an apology, and was assured that a manager would call to discuss the matter with me. A manager never called. The following Monday, after having still not received a call by the afternoon, I called the Terminix
Provider response
Thank you for bringing this to our attention. We apologize for your recent experience and would like to help you. Please call 800-BUGS911 and ask to speak with the regional manager, Charles W.
Brittany Davis
Showed up at my house without consent!!!!!! Online I placed a request for a quote, I did not hear back from a service representative until some time later. By that time I had already chosen a different service, so I did not return the call from the representative. I spoke to no one in person or via phone or via email. I did not respond to any communication. The very next day, not even 24 hrs after my initial request a man showed up at my house saying he just had extra time and thought he'd stop
Provider response
Thank you for bringing this to our attention. We apologize for your recent experience and would like to help you. Please call 800-BUGS911 and ask to speak with the regional manager, Charles W.
L A.
Customer Service is really lacking here. They do the Service great the first 2 times and then any other time from there they schedule you for appointments you don't ask for and then when you try to get assistance on it they constantly keep sending people. Then when you finally get Service they don't have when you need it and send someone who does a half job and you have to call them again. You wait hours on hold and then you finally get someone on the phone just for them to tell you that I'll ha
Provider response
Thank you for bringing this to our attention. We apologize for your recent experience and would like to help you. Please call 800-BUGS911 and ask to speak with the regional manager, Charles W.
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Treatment and cost guides before you call
Ratings and reviews are sourced from public Google Business Profile data and reflect the date they were collected. They are not verified by this site and may change. This site is free to use. We may be paid by the companies listed here when you call or submit a request, which can affect where and how they appear. We are not a pest control provider and do not endorse, warrant, or guarantee any company's work, licensing, or pricing — always verify those directly.