HomeTeam Pest Defense

Bryan is a great and thorough service technician. They always come when they say they will, communicate well, and in the past have done complementary service for us once when we wanted to discontinue or briefly pause due to finances. It was more important to them not to interrupt the maintenance. I also love that you can call them back for free in between scheduled services if you’re having any continued issues with pest activity. 10/10 recommend. Not sure honestly how they compare to other com

There are many other options in the Jacksonville area and surrounding areas that this business should be your last resort. I did business with them for almost 3 years because I'm truly loyal, but as a paying customer I can only take so much. They did a mosquito treatment on my property to only tell me it won't actually help because I do not have a lot of trees or shrubs where they lay their eggs. You can imagine how upset I was. I called and canceled the service but 3 months later they came to d

Did give them 4 stars in the past but had an incident a few weeks ago where I was charged $90 (sent me an invoice) and no one had been to my property. Call to inquire about it and the lady I talk to gave me the runaround about how she would send someone out for a retreat (even after being informed that no one had been out to my property) and then pretended to try and call a tech to come out after placing me on hold for 15 mins then telling me she'd call me back (this was at 4:08pm) but didn'