Orkin

We invested $20,000 in what was supposed to be Orkin’s best crawlspace package, and the experience has been nothing but frustrating. Our sales rep, Brandon, assured us that everything — including replacing the crawlspace door — would be completed correctly and promptly. The work was done except for the crawlspace door, which was never replaced. Since then, we’ve made multiple attempts to get someone to come back out and finish the job we paid for. Every time we call, we’re told someone will “loo

The exterminator explained every part of the process, what everything did, how long it would take to start taking effect, even let me stay near by to ensure the smell wasn’t going to trigger a migraine before doing the entire house. Gave us tips on what we needed to do to prevent more bugs from getting in, and what could extract more of them. The flied starting dropping in the home immediately, the palmetto bugs around the home starting scrambling out of the garden area. And today, a day later,

Terrible communication. I have emailed and called multiple times to try to resolve an issue I’ve been having for the last year. Nobody has answered. Paid a ridiculous amount of money for a service that is still incomplete over a year later. They asked if they could break the lock on my crawl space as long as they replaced it. They never did, the door is broken with no lock (we were told they were going to replace the entire door) Originally contacted them for basic pest control. Ended up with