Provider profile

Recon Pest Control Inc

5 stars from 363 customer reviews · 79 Escanaba Ave, Staten Island, NY 10308

  • 5 out of 5 stars
  • 363 customer reviews
  • Staten Island, New York
  • Open 5 days/week
5
Rating
363
Reviews
Yes
Claimed
Yes
Website

About this provider in Staten Island

Recon Pest Control Inc is a locally owned and family operated pest control service in Staten Island, NY that is committed to excellence in every aspect of our business. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true…

Pests handledspiderstermitessquirrelswasps
Praised forprofessionalpleasant and professionalattentiveunderstanding
Methodsreconsprayingtermite treatment

Rating breakdown from customer reviews

5

363 reviews

5
361
4
1
3
0
2
0
1
1

Customer reviews for Recon Pest Control Inc

SJ

Stephen Joerger

4mo ago

Chris was extremely thorough and inspecting our home for any potential entry points after a bat got inside. His attention to detail and commitment to finding a solution gave us great peace of mind. We are confident that he will ensure our home remains bat-free. Chris is honest, professional, and truly reliable. He comes highly recommended!

Provider response

Thank you Stephen!

JL

Justin LaGrega

5mo ago

Recon was very professional and came to our house very quickly! Highly recommend this company!

Provider response

Thank you Justin for the awesome review!!

CV

Carolyn Vento

5mo ago

Chris was patient and precise. Highly recommend!!

Provider response

Thank you Carolyn!

KS

Kathleen Smolka

6mo ago

Very Professional and very polite. Hit the job done with no problem. Will definitely recommend ReCon to friends! ⭐️⭐️⭐️⭐️⭐️

Provider response

Thank you so much Kathleen!

CK

Charles kusha

6mo ago

Had a Bee problem, Came same day I called . Quickly went to work not even 5 hours later not a single Bee.previously there was a large amount of Bees flying around. Been a day now. Very pleasant and professional. Would definitely recommend them. Note: the green lantern and the foam were my first attempt to get rid of them. He used a specialized powder that he spray in the opening the Bees were coming out of. Will be using them in the spring when it’s time to redo my termite treatment. Fair price for the work that was done as well. Did such a great job I called them back because a critter got into the house somehow. Swift service and placed bait and traps. Very professional service I highly recommend them

Provider response

Thank you Charles! <br>We greatly appreciate you trusting us to handle all of your pest issues!!

AA

Adara A

6mo ago

Chris was super helpful, great customer service!

Provider response

Thank you for the 5 stars! We really appreciate it!

V

VGA

6mo ago

Chris and his team are great. We have a monthly sign up service done for our tenants. We've received nothing but positive feedback since bringing them on board and their prices are very competitive!

Provider response

Thank you for the 5 stars! <br>It was been our pleasure in assisting you with protecting your properties!

DS

dennis s.

7mo ago

I used Chris from Recon Pest Control twice over the last year. I had termites showing up in the basement every spring, and after Chris provided his service they never showed up again. We also used Recon for wasps over the front door. Both services we were very satisfied with and neither pests showed up again. Highly recommend!!!!

Provider response

Thank you Dennis! We look forward to continuously protecting your family and your home from all the pests!!

RP

Raymond Palestino

7mo ago

David was thorough, attentive, and understanding. He checked the whole house inside and out for possible entry points and sealed off 2 internal holes. He listened to and answered all my questions. And he understood my concerns and worked around them.

Provider response

Thank you Ray for the review. <br>Your concerns are our top priority and we will do whatever we can to put your mind at ease!

AD

Alberto Daniels

7mo ago

Great guy. Quite the expert in this field.

Provider response

Thank you Alberto! Truly appreciate the review!

D

Dean

7mo ago

Chris is always quick in responding and reliable! 5 star service would highly recommend for any pest control concerns.

Provider response

Thank you Dean! We greatly appreciate the trust you have in us resolving any and all of your pest control issues!

NP

Neil Pacifico

7mo ago

Chris and his team were very responsive which when you are dealing with a situation such as this is key. They were straightforward on the treatment, price and continued to be there for us as things improved. Thank you, Chris! For the hard work and diligence!

Provider response

Thank you Neil! We are here for you and your family every step of the way!

TB

Thomas Barnes

7mo ago

Chris David at Recon Pest Control is hands down the best pest professional I’ve worked with. He’s helped me in the past with an ant issue and completely knocked it out quickly and efficiently, but what really sets him apart is his reliability and professionalism every single time. Most recently, Chris went above and beyond by getting up on my roof to inspect a potential bird issue, taking the time to really assess the situation and explain everything clearly. He’s always incredibly prompt, shows up when he says he will, works fast without cutting corners, and his pricing is more than fair for the level of service you get. It’s rare to find someone who is this responsive, knowledgeable, and trustworthy. Chris genuinely cares about doing the job right, not just getting in and out. If you’re looking for pest control you can actually rely on, Recon Pest Control should be your first call. Highly, highly recommend.

Provider response

Thank you Tom! <br>You have a beautiful home and should be able to enjoy it pest free!

GR

gracie restivo

7mo ago

Chris was so good at getting the squirrels out of my attic so now about a year later I had a problem with spiders and felt Chris would take care of this and after coming n spraying at least 3 different times n got paid each time but I'm still getting bites n even showed him pictures of the spiders and he told me they were just passing through. He don't bother to answer my calls or texts so I'm now left with the same problem.i fell bad to even write this bc he seemed so caring but to just leave me stuck after getting paid isn't right. The last time he told me he would come after 3 so I waited till 5 pm and he told me he was stuck in traffic he never came back.

Provider response

Update:<br>It is unfortunate that you feel the need to leave an inaccurate review instead of picking up the phone and contacting us directly.<br>Even though we believe this review is misleading, unwarranted and simply not true, we still appreciate the opportunity and trust you have had in our company to help you with your pest control issues, current and past. <br><br>Before we begin any treatment, we always try to identify what the problem pest is. By correctly identifying the pest, we can then put in place the proper procedures and treatments to rectify the situation as quickly as possible. Upon inspection and several pictures sent to us, we could not determine what it is you have in your apartment. Of the several pictures sent, one of them showed a spider. The other photos had no evidence of anything. Before we moved forward with a treatment for spiders and a broad spectrum of other insects, we explained that you should have your skin irritations examined by a professional to determine if it was in fact bug bites. You insisted on a treatment and we moved forward anyway. <br>A few days had passed and you requested another treatment and against my advice of waiting to allow proper time for treatment to settle in and for diagnosis from a dermatologist, we just wanted to help as best as we possibly can given your level of concerns for yourself and your pet. We totally understand, and last thing we want is for someone to be uncomfortable in their own home. We moved forward with a follow up upon your request at no charge. Not much time had passed after the follow up treatment in which you requested another service. Once again, we explained that unfortunately we do not see any evidence of anything so therefore we are not confident that a treatment would definitely work, especially since the previous services only worked for a few days. <br>This entire time communication had been through text messages to the business line/cell phone and phone calls. I even spoke with family members speaking on your behalf as well. Communication had never stopped, we have no missed calls or text messages and we left off with our last message to you dated December 8th after the last treatment. There was an issue with one of the treatments due to one of our technicians being caught up in traffic and arriving late but we rescheduled the service for the very next morning in which you agreed and received. <br>Since you felt it was necessary to mention payments/compensation.....As far as payments are concerned, we still have not been paid for the last service we provided and we included free courtesy follow ups. We simply don't abandon our customers, and we hope you understand that and maybe give us a call if you feel there are any issues or maybe this is simply a misunderstanding. <br><br><br><br><br><br>December 2023.<br>Thank you Gracie! You had quite the party going on in your attic. We are glad you can now sleep soundly at night! No more Squirrels!

JG

Jeff Greene

8mo ago

They were very professional and timely.

Provider response

Thank you for the review Jeff!

DN

Dianne Nudelman

9mo ago

Chris was very clear as to what needed to be done on a precautionary scale… and we had him take care of the situation . We asked questions and he answered them … We are pleased!!!

Provider response

Thank you Dianne!!

MM

My Mannes

9mo ago

fast and great service

Provider response

Thank you for the great review!

JG

John Gianoulis

9mo ago

Chris is very thorough. He showed us all the areas that needed reinforcement and he came up with a plan to address all our needs.

Provider response

John we greatly appreciate it! Thank you!

DG

Donna G

10mo ago

Outstanding service from start to finish. Came out same day I called .Chris was courteous, respectful, and took the time to explain everything. Highly recommend! I will be using him for any pest issues I might have in the future

Provider response

Thank you Donna! <br>Greatly appreciate the review!

LP

Lauren Palmieri

11mo ago

We had an excellent experience with Recon, and I can’t say enough good things about Chris! From the moment he arrived, he took the time to carefully explain each step of the process, making sure we fully understood what was being done and why. He patiently answered all of our questions and concerns without ever making us feel rushed or overwhelmed. Chris truly went above and beyond while at our home — his professionalism, attention to detail, and genuine care for our comfort and safety were clear every step of the way. I highly recommend Chris for anyone in need of his services.

Provider response

Wow! Thank you so much! I really appreciate all the kind words!

MG

Mark Goldberg

1y ago

The gentlemen did everything I asked him for he was a nice gentleman no issues thank you

Provider response

Thank you Mark for the review!

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