About this provider in Staten Island
Diamond Plus Pest Control provides best pest control services across New York, including Long Island, Staten Island ,Brooklyn ,Queens , Manhattan, the Bronx, . Our licensed experts specialize in eliminating roaches, ants, termites, bed bugs, rodents, and other pests with fast, effective, and customized solutions. As a…
Rating breakdown from customer reviews
4.8
86 reviews
Customer reviews for Diamond Plus Pest Control INC
Gabriel
Had a great experience with Syed from start to finish. He was extremely professional, punctual, and respectful of my home. Took the time to explain things clearly, answered all my questions, and worked efficiently without cutting corners. You can tell he genuinely takes pride in his work and cares about doing the job the right way. I’d absolutely recommend him to anyone looking for someone reliable and trustworthy.
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Jacob
Roaches in NYC are the worst, but Diamond Plus Pest Control handled it quick. They came on time, treated everything properly, and explained what to do after. Haven’t seen a roach since.
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Ryder
Top-notch service! Fast, reliable, and affordable. They took care of our pest issue right away and followed up to make sure everything was under control. Highly recommended to anyone needing pest control!
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Kayden
Very satisfied with the service. Honest company, fair pricing, and great results. You can tell they really care about their customers. 5 stars all the way!
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Maverick
Extremely professional and accountable service. The specialist gave me a thorough explanation of the solution while paying close attention to my worries. The extra attention to my pets' safety was what most impressed me. I'm quite happy with them and would suggest them to others.
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Rodney
The technician was prompt in his arrival and paid close attention to my worries. He established my expectations perfectly and went over the entire procedure step-by-step. The extra precautions made to keep my children safe near the treated areas were greatly appreciated. Very polite and professional—I'm sure the waterbug issue has been fixed. Strongly suggested!
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Boi Magassa
Syed was thorough and considerate when he left my site. He spent time tending to every need. He then went into great depth about what he did and why. He comes highly recommended from me. This business is incredibly courteous and professional.
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Moussa Diarra
I made a reservation for the next day after calling yesterday. It was a pleasure working with Syed! He responded to all of our inquiries with such professionalism and consideration for our house. Without a doubt, I would suggest this business, especially Syed.
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Alassane Danioko
Syed was very friendly, and his work was truly professional.
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KuLiBaLi Uomaru
Great service from diamond plus pest control. Syed, the owner, handled everything professionally and delivered excellent results.
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dawaajid batorshih
I’m really impressed with the overall experience with Syed. Fast delivery, great communication, and outstanding results. Syed went above and beyond to make sure everything was perfect. Definitely one of the best services I’ve used—will come back again!
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Justin Blake
Syed’s work was truly outstanding. I didn’t expect he would do it so beautifully. After seeing his work, I’m bound to recommend him.
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Arlene Gandozaz
Syed did a wonderful job highly recommended ask for syed.
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Jimmy Strauss
The team arrived as scheduled, and the work was completed with great attention to detail.
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Thomas Gordon
A comprehensive pest control solution was applied, leaving the property protected.
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Bobby Newman
All affected areas were treated properly, and helpful advice was provided afterward.
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Robert Swan
The inspection was completed carefully, and all problem areas were properly addressed.
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David Craig
A thorough pest treatment was carried out, and noticeable results were seen within a short time.
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Fausto Oliveros
Very professional job. Advise you and good listener. Thank you for the great work.
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Ashley Alston
I used their services for property management pest control. The results were long lasting, and the service was smooth from start to finish.
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Larry Neal
The pest control service for our food and beverage processing area was excellent. They followed safety protocols strictly and delivered effective results. Would definitely recommend their customized solutions.
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Bill Crabtree
Diamond Plus Pest Control provided excellent roach service. The technicians were on time, respectful, and used safe methods. Very satisfied with the results and overall pest control experience.
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Gayan
Job for Two family house with minor sighting of mice. $1000. Came once, patched, laid traps . Never check up. 2 weeks after service, I called and informed them upstairs is complaining and I was informed it was too early to call. It takes time. Now 2 months and couple days laters, no sighting of mice on first floor. however, upstairs complaining of unpatched holes and are seeing mice. “Warranty is done” quoted $3-400. Welp, the decision is up for the consumer to make after reading this 1/4/2026. I am updating my review after seeing the company’s response stating the cost was not $1,000. I paid $1,000 directly to the company, so if that was not the correct price, then I need an explanation as to why I was charged that amount. Was I overcharged? What was the actual cost of the job? I contacted the company after the work was completed and was told it was too early to address the issue since the job was just done. When I called back later, I was then told it was too late. I’ve included photos for transparency. Saying it’s “unfair” to leave a 3-star review after two months does not address the pricing concern. What’s truly unfair is denying the amount I paid.
Provider response
Its was not $1000 <br>Our technician explained everything in detail about the warranty <br>We never got a call from you after 2 weeks <br>And yes you just called us after more then 2 months we explained you since your warranty is expired and need another treatment that will be some extra charge not a full charge <br>Since 2nd floor tenants are not keeping there house clean mice can make new holes sometimes <br>Sanitation is very important we explained everything in detail <br>Its not nice to give 3 star after 2 months and making business look bad. Truly unfair review.
Noeida Gamarra
Very professional, punctual, understanding of the needs and reasonably priced. Amaris came and repaired the access openings that raccoons/squirrels were able to get in the house. He took his time, showed videos to explain and offer options. The homeowner was very pleased with the job and now feel safe at night to sleep with no worries.
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Bryce Kirschbaum
Diamond Plus Pest Control helped us with our mouse problem on extremely short notice. Top marks for responsiveness, availability, and friendliness. They explained the services and pricing in a straightforward and transparent manner. I would recommend this business without hesitation.
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Dwight Buck
Syed came and was very professional and explained everything he was going to do to get to a yellow jacket nest . He took his time he was very thorough with how he used the spray and then at the end he found the queen and grabbed her and held her up in his gloves to show us that he had caught her. The company we hired on Saturday came with no suit, threw down some dry chemical and left within 10 minutes, Syed Sprayed for an hour went through 3 5 gallon sprays.
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Muataz Y
I had a serious problem with a yellow jacket nest that had gotten under the siding of my house, and David came to the rescue. He was professional, knowledgeable, and very thorough in explaining what needed to be done. He took the time to make sure the treatment was done safely and effectively, and I noticed results right away — the yellow jackets were gone quickly. What stood out most was his attention to detail and his care for both the house and my family’s safety. He went above and beyond, sealing up the area and making sure the problem wouldn’t come back. I would highly recommend David to anyone who needs pest control services. It’s rare to find someone so reliable, courteous, and effective. Five stars all the way!
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Julissa Gonzalez
Scam. I paid $275 for a treamemt for roaches, exterminator came spent less than 20 minutes doing the “treatment”. Its been more than 2 weeks now and the roaches are still the same or worse. I’ve complained with the company and the exterminator that came to my house contacted me very rude and saying that I needed more than one treament, that wasnt what we discussed when I hired them. They assured me that their chemicals were not like the ones forom Walmart and amazon and that the roaches would be gone. I still have the same infestation in the home. Dont waste your money with this company.
Provider response
We take all customer feedback seriously, but we want to clarify a few important points.<br>Sorry that you feel this way. We would like to explain the actual situation so you have a better and complete understanding of what transpired.<br>Roaches typically need multiple treatments before they are completely removed if there are unsanitary living conditions either inside or outside of the dwelling. We have treated thousands of customers <br>if the homeowner makes sure to not leave food or clutter around. If the problem still exists, its usually coming from an outside source which is out of our control.<br><br>
Dan Stahl
Syed came to my apartment to treat a sizable mouse infestation. Nice guy, worked quickly. Sealed several cracks in the wall and floor, planted a bait box, and said the poison would take effect in 3-5 days. It's now a week and a half later. Mouse sightings and the amount of poop on the floor have decreased, but they're still around. I saw two last night 😱 Also, a foul smell developed a couple days after the treatment (think urine + wet dog). When I texted Syed about it, he said it's a sign the poison is working, and suggested candles and air freshener. I've since learned a stink isn't unusual in these circumstances, but a heads-up would have been nice.
Provider response
Hello sir<br>Everything was explained to the landlord of the building in details send all the pictures <br>The entire building all 4 floors need to be treated because its infected bad <br>Especially the basement need to be cleaned it’s really bad dirty piles of trash ( the source) and send all the pictures to landlord and again explained everything in details.
Sun Shine
I recently used Diamond Plus Pest Control. Setting up appointment with them was extremely easy. The owner was very accommodating to my schedule. And even allows me to cancel and rebook for a much earlier time in the morning. The price was absolutely reasonable. They are not trying to rob people. The service was pretty fast as he sprayed all throughout my house dropped some poison in certain areas and I believe he even dropped some bait in certain areas. All in all I was extremely pleased. I will update to how efficient the service was. I did not get five stars because after I update to tell you if it worked , then I will give the five stars. But it was definitely five star service
Provider response
Thanks alot for a wonderful review <br>We here for you 24/7 <br>Have a blessed day.
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