iBugGuy Organic Pest Control Solutions
Verified412 Frontage Rd NE Ste A, Rio Rancho, NM 87124
Open 6 days/week
About iBugGuy Organic Pest Control Solutions
We are a full scale pest control company offering a full line of organic as well as standard pest control products. We are professional, courteous, and reliable with a vast knowledge base to serve your pest control needs.
Rating Breakdown
4.9
★★★★★27 reviews
Customer Reviews (10)
Best pest control company in NM, only ones I trust. Their techs are supreme, the whole operation is a source of excellence.
Response from iBugGuy Organic Pest Control Solutions
Thank you so much!
We had a last minute request for a pre-treatment prior to our foundation being poured, and Joseph was able to work with us! Joseph fit us into his schedule, was transparent about the pricing, and completed the service in a timely manner. We look forward to working with him for future needs!
Response from iBugGuy Organic Pest Control Solutions
Thank you folks it was a pleasure to serve you.
Kind and professional service.
Response from iBugGuy Organic Pest Control Solutions
Thank you!
We have been using Joe for almost 4 years. In both Rio Rancho and Santa Fe we have had great experiences. Joe is polite, timely, always does what he says he will and his team is respectful informative and kind. The pest control works great and I feel better knowing it’s organic since we have pets and a baby. They are on top of calling to schedule quarterly for the service we use which is perfect. Thanks Joe! - Lauren and Evan
Response from iBugGuy Organic Pest Control Solutions
Thank you!
They are professional and thorough.
Response from iBugGuy Organic Pest Control Solutions
Thank you!
Very upset with how Joe spoke to my grandma. She was confused about her plan so she told the service man when he was at the house that she would ask about it and then pay what she needed to when she got clarity of her plan. When Joe called to ask why she hadn’t paid, he already had a predisposition that she was trying to scam him and get a free service. He completely accused her of purposely not paying for her service. When she tried to explain what she thought she signed up for he kept interrupting, very rude, implying she was dumb for not understanding the service. Completely unhelpful, argumentative, unprofessional, and rude. My grandma will be paying for her service as she never expected anything free but will never be returning or referring anyone to this business. In order to find out about the plan she signed up for she had to call her granddaughter in Phoenix who helped set it up with her. My grandma misunderstood and Joe was correct about what she owed, but he handled the interaction completely wrong. Would never recommend this place.
Response from iBugGuy Organic Pest Control Solutions
I tried to explain to them that their account is every other month their first service was 8/1 and the next was 10/3 which they rescheduled to today. She was confused and didn't understand the service and refused to pay the technician. When I called to receive the payment. They attacked me on a speaker phone call with 3 people. I told them they didn't owe me anything and that was the end of it. I never said she was dumb. That is ridculous. Joe<br><br><br>
Been caring for my home since the beginning of their business
Response from iBugGuy Organic Pest Control Solutions
Thank you, Lisa!!
I would love to tell everyone to give them a call they are great 👍
GREAT SERVICE 👍 Awesome fellas
Contact Information
Phone
+1505-850-6550Address
412 Frontage Rd NE Ste A, Rio Rancho, NM 87124
Website
www.ibugguyorganic.comHours
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