About this provider in Omaha
Since 1991, Omaha Pest Control has been safeguarding homes and businesses in Omaha, Nebraska and the Council Bluffs, Iowa surrounding communities. Specializing in the inspection and removal of ants, bed bugs, wasps, mice, voles, and more, they offer ongoing pest control and exterminator solutions for both residential…
Rating breakdown from customer reviews
4.5
47 reviews
Customer reviews for Omaha Pest Control
Chandra Clear
Monty was very nice and friendly. He did a termite inspection for me. He called me before my appointment to inform me when he was going to be at my home. This company showed up the first timeI made the appointment.
Provider response
Thank you Chandra for your kind review. Your business is much appreciated.
Brianna Radke
Monty has been very nice to work with. I had many question and he has been very knowledgeable and patient throughout the process. He treated a cockroach issue at a rental property and I have asked many follow up questions and he has given me good suggestions/guidance. He worked me into his schedule (same day) as we were heading out for vacation and I didn't want to leave the house untreated for an entire week. Again, I appreciate your kindness and patience. Thank you
Provider response
Thank you Brianna, That was a kind review, it was a pleasure doing the service. Thanks again. Monty
Amanda Ament
Monty has been nothing but wonderful over the last decade we've used his services. First experience was when he helped me when my husband was deployed and we had just moved into our first house, and as with most very old houses, mice in the attic! He's so kind, very prompt, always on time, always competitive pricing and excellent and effective work. He now does my Grandmother's home, too, inside and out. Grateful for Monty. Any other company is essentially highway robbery for less IMO. Don't waste your money elsewhere and stick with supporting a small, local and wonderful business.
Provider response
Thank you for your kind words and continued support! We're thrilled to hear how much you've valued Monty's work over the years. Supporting our community and delivering excellent service will always be our priority.
Eric Kaplan
Monty responded quickly to our initial call, gave me a 2-hour window of time for his arrival, and showed up within that window of time. He was friendly and respectful of our home, asked questions about our pets, and made sure to ask before just arbitrarily placing the pest control in the house. He explained the "why" and the "how" of what he was doing. I hope to never need his service again at this house, but if I do, I won't hesitate to call him!
Provider response
Thanks so much Eric! It was a pleasure meeting you and your wife. Let me know if you have any questions.
Stephen Negus
Professional and reasonable, highly recommended.
Provider response
Thank you Sir for the kind review!
Joani Lillo
Thank you Monty for your timely response in eliminating the yellow jacket nest from our home! Thank you also for the clear communication throughout the process!
Provider response
Good morning Joani, Glad to be of help... Have a great season! Monty
gailmorrison33@yahoo.com Harmony1
I contacted Monty for pest control services in September. Nice guy and reasonably priced. However, the day of the the services, Monty was late without notice. When he arrived, he had a bucket of poison packets. I asked if he was going to do an inspection first, he said no, mice can come in any where so just winterize the place. Wow! Monty proceeded to toss the packets here and there. About 15-20 packets for $150. Rip off. I called Monty 2 wks later to tell him that I still had rodent activity. He just said give the packets more time to work. I hung up and called Terminix. They came out in a timely manner, did an inspection, placed bait inside and out and showed me the exterior places that needed to be shored up. All for $99 plus tax. That's how it's done, Monty.
Provider response
We’re sorry to hear about your experience. Please contact our customer service to address these concerns and help find a resolution. Feedback like yours highlights areas we can improve, and we truly value it.
Wah Doh
Horrible experience. Monty was late about 20min and he didn’t even notify me. I wouldn’t know if I didn’t call. Before he started to spray anything I asked him if I needed to go outside and wait and he told me I didn’t have to and it should dry in about 30min. After the service I was having really bad rashes all over my body so I called him and asked him if the chemicals potentially cause allergic reactions and his response was “Oh I don’t know. I’m not a doctor.” How come a professional like him doesn’t know the risks, the causes or the effects of the chemicals? I don’t get it. He even thought that the rashes were from other stuff in my house or as if I did something wrong to have all those rashes. I just came back from work, showered and ready for bad as I normally do and nothing happened prior to this service. All I did was asked him if it’s possible for those chemicals to cause allergic reactions. He didn’t have to be mean or be unprofessional. But yeah I’m glad I didn’t go into anaphylactic otherwise this will become a big issue.
Provider response
We deeply regret your experience and take these concerns seriously. Please contact our customer service so we can address this matter properly and ensure it doesn’t happen again. Your feedback helps us improve.
Amanda Ament
Had mice in our attic. My other half is deployed so this was an absolute no go for dealing with by myself. Called at noon he was at our home by 1:15!! Earlier than his proposed time. He was thorough, quick, and super kind! Thank you Monty!!!! You're a life saver!!!! I will definitely be using him to keep the bugs out too next year! No brainer. Update: We continue to use Monty yearly for bug prevention and now our neighbor does, too! I have to say, as for the bad reviews concerning the packets, what an awful thing to say about him and his work. Monty crawls around in undesirable places to place them, not only that, but the packets dehydrate them to nothing basically so you don't have to worry about smell/disease IF they remain in the house. He deserves every dollar he is paid and then some. Compared to these bigger companies, his customer service, availability and prices are AMAZING.
Provider response
Thanks for the nice comment Amanda, much appreciated.
brad heck
I use Monty at Omaha Pest Control for all my inspections and exterminations. Omaha Pest Control is the best in the business. Honest and reliable.
Provider response
Thank you very much Brad, I appreciate the kind words...
Laura Franks
Monte is always professional, personable, on time, & does a great job!
Provider response
Thank you very much Laura, I appreciate the kind words...
Glenn Simonsen
Trapped an animal in my yard. Monty came quickly and took it for relocation. Good price, fast work, great business!
Provider response
Thanks Glenn for the kind words. Monty
Eric Jones
OPC and Monty are the best! Fast, efficient, hard working, and great people.
Provider response
Thanks Eric for the kind words. Much appreciated
jay pee
Very professional and personable, was on time, and did a great job. Highly recommended
Provider response
Thank you for the kind words, it was a pleasure meeting you.
Allen Peters
everything was easy from communication to planning to showing up on time.
Provider response
Thanks for the kind review.
Allyson Perquin
Affordable services & great results!
Provider response
Thanks Allyson for choosing Omaha Pest Control
Sara Meehan
Monty is the best!!! Super affordable and the best service in town! Thanks again, Monty!
Provider response
Thank you Sara for the kind review. It was greatly appreciated.
Annemarie Stokes
I totally agree with the other review that said the service is not worth the money for rodents. He’s a great guy, he said he’s been in business for 30 years, but as far as I’m concerned I could’ve bought my own poison packets and put it around my house. He spent less than 10 minutes, and less than $20 worth of poison, then charged me $150. To me that’s a rip off. I can buy my own poison and put it around my house for a whole lot less than 150 bucks! I don’t know how people live with themselves treating people like that. Shameful.
Kacie Mang
I honestly don't understand how this company can be proud of the "services" they provide. Monty came to the house to do a 1 time treatment for mice and all he did was throw poison packets around the house and call it good. He should know that if the mice eat the poison they could crawl back into the space they were hiding and die in there and cause our house to smell like death causing a bigger problem. And he didn't even really do an inspection to find entry point or anything. When I found out what he had done I picked up all the packets called him back the next day and told him he could have the packets back and that I wasn't going to pay for his "services" because I had called another company that was actually going to treat the house. He didn't even argue with me and told me to just keep the packets. At least we didn't have to pay over $135 to a company that only paid at most $25 for the amount of packets he threw around.
Provider response
I am disappointed to see this review with over 30 years in the pest control industry and thousands of happy customers. I was called by a tenant from your group home who stressed the need for a same day treatment, in the conversation was mentioned the placing of poison. At arriving that afternoon I was shown around by a tenant of 2 days who stated you were not there until tomorrow. I placed the poison packets as I have done for 30+ years. Before leaving I told her I would stop by tomorrow and speak to you personally and answer any questions. You didn't give me a chance to meet with you. (( No Money Was Collected )) I told you to keep the packets as a Good Will Gesture...
Tasha
I think my expectations were too high. I imagined Omaha Pest Control to come in with PPE gear to spray and seal every mouse entry they could find from exterior to interior. lol Instead, I had a nice guy arrive as scheduled to only toss prob less than 12 poison packets inside my home. He was done in less than 10 minutes. I kind of feel like I was jipped out of $161.36. 🥴 It's been 13 days, and I haven't noticed any noticeable changes, yet.
Provider response
I'm sorry you felt that way, I wish you would have called us.
Christopher Perez
Very unprofessional. BEWARE.
Provider response
Mr. Perez, I am sorry that you are feeling dissatisfied in regards to the service that was provided. We were given permission from your wife or significant other to enter the house and begin service, Did she tell you that she gave authorization for entry? I can not think of any other reason that you might be responding for this. Anyway, Sorry for the dismay and I hope the best for you and family. Monty (manager)
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