Provider profile

Midwest Pest Control

5 stars from 4,368 customer reviews · 14225 Dayton Cir #10, Omaha, NE 68137

  • 5 out of 5 stars
  • 4,368 customer reviews
  • Omaha, Nebraska
  • Open 6 days/week
5
Rating
4,368
Reviews
Yes
Claimed
Yes
Website

About this provider in Omaha

Midwest Pest Control is Omaha and Lincoln's number one locally owned and operated Pest Control business, servicing both residential and commercial accounts in the greater Omaha and Lincoln Nebraska areas.

Pests handledspiders
Praised forfriendlyhe was very thoroughdid a great job

Rating breakdown from customer reviews

5

4,368 reviews

5
4,295
4
45
3
3
2
4
1
21

Customer reviews for Midwest Pest Control

LM

Lou Manske

4mo ago

Timely professional service. Highly recommend.

MH

Maria Henry

4mo ago

Jake explained everything he was going to do prior. Also told him about ant problem, and he completed special treatment on them. Very through.

Provider response

Thank you for the fantastic review, Maria! It’s great to hear that David provided thorough explanations and effectively addressed the issue. We appreciate your feedback and are glad you found the information helpful.

CS

Chris Spencer

4mo ago

Ethan did a great job!

CS

Christopher Sadovsky

4mo ago

Patrick is the best! Extremely professional, always does an amazing job and is very personable, even remembering my favorite sports teams. Because of Techs like Patrick, I definitely will be keeping Midwest Pest service subscription at multiple properties and encourage coworkers, friends, and family members to do the same. Chris Sadovsky subscription customer

Provider response

Thank you for your fantastic review, Christopher! We're delighted to hear that Mark provided you with exceptional service and made a lasting impression. It's wonderful to know that you’re happy with your subscription and are spreading the word about us. Your support means a lot!

LM

Lesley Miller

4mo ago

Ethan was very nice and answered all of my questions!

Provider response

We appreciate the stars, Lesley!

BF

Barb Flynn

4mo ago

It's so nice working with a local company. David our sprayer was so knowledgeable and did such a thorough job inside and outside & the garage. Outside he wiped down areas where we tend to get spiders and he left a dust in that area. So friendly.

SS

Shea Scalise

4mo ago

Isaac did a GREAT job. He was very thorough with providing pest inspection throughout my house. He communicated about what he was going to do and did what he said.

CH

Crystal Huynhcao

4mo ago

Patrick treated our home today. We love when he’s our tech. He took care of interior and exterior treatment. Super friendly, thorough and informative.

Provider response

Thank you for the fantastic review! It's wonderful to hear that Patrick provided such friendly and thorough service during your home treatment. We appreciate your kind words and are glad you had a positive experience with us. Your feedback means a lot!

MM

Michael Matthews

4mo ago

Dylan Weaver did a great job! He was very knowledgeable and took great care of me!

Provider response

Thank you for the wonderful feedback, Michael! We're delighted to hear that Dylan provided you with knowledgeable and attentive service. Your satisfaction is important to us!

CM

Crystal Matthews

4mo ago

Dylan was very informative and did a great job!!! 👏

Provider response

Thank you for the wonderful feedback! We're delighted to hear that Dylan provided you with informative service and met your expectations. Your satisfaction is our priority, and we appreciate your kind words!

BT

Barry Thomas

4mo ago

David was very polite and did a wonderful job communicating what all he was doing with my first treatment.

Provider response

Thank you for the fantastic review, Barry! It's wonderful to hear that David provided you with polite service and clear communication during your first treatment. We appreciate your feedback and hope you continue to have a great experience with us!

HT

Hannah Teinert

4mo ago

Dylan does such a wonderful job, is very friendly & he listens to our concerns. I would HIGHLY recommend Midwest Pest Control to my family & friends.

Provider response

Thank you for your kind words, Hannah! It's fantastic to hear that Dylan made such a positive impression with his friendly service and attentive approach. Your recommendation means a lot to us!

LJ

Larry Janis

4mo ago

I just had my early spring service by Midwest pest control and Chris did a great job! He was very thorough, communicated extremely well, offered indoor as well as outdoor services, and treated problem areas at my request. He checked on the vole problem that we were having and did not see any recent activity, but still put out some preventative traps, which was much appreciated. Thanks Chris for a job well done!

Provider response

Thank you for sharing your experience, Larry! It’s great to hear that Chris provided thorough and effective service for your spring needs. We appreciate your acknowledgment of his communication and attention to detail, especially regarding the vole issue. Your feedback means a lot to us!

TS

Tara Shropshire

5mo ago

Patrick did an awesome job today! Even made sure to be cautious around our koi pond :) Awesome guy!

Provider response

We're so glad to hear that Patrick provided excellent service and was mindful around your koi pond! Thank you for taking the time to share your experience with us.

DH

Don Horn

5mo ago

Chris from Midwest Pest Control did a great job treating our property. He was very polite and professional.

Provider response

Thank you for sharing your experience, Don! We're glad to hear that David was able to assist you with the carpenter ants and that everything is going well. If you have any further needs or questions, feel free to reach out!

QE

Quentin Ens

7mo ago

DO NOT DO BUSINESS WITH: What you get. 1 service every 3 months, deceptively stated as every other month. Service people provided token service then sit in the car at your address to say they were at your location for longer periods. I called to cancel after they missed 70 days without any service. They agreed to full refund on the phone. Unfortunately this was to string out the contract and get more money out of the customer. Then after the first review posting and despite the agreement they threatened me with no refund and a cancellation fee. After a time of them threatening me with a cancellation fee repeatedly despite the agreement to provide a full refund i offered to have them refund what was not needed to pay their individual they asked me to remove my review, i stated that i would change it if they followed through. They didn't charge me the cancellation and i upgraded this review from 1 to 2. They immediately started harassing me by texting me several times a day and threatening me with that cancellation fee. I had to put a bank stop as they were attempting to charge despite the 3 months this has been going on. I attempted another negotiation. they agreed for the third time then waited for the review to be put to pending and then attempted the final charge and have been harassing me repeatedly still.

SH

Shafi Haidari

7mo ago

They provided the worst customer service ever. They initially quoted a service fee of only $50, but now I’m being charged over $400 just for canceling my membership.

AV

Amanda Villanueva

8mo ago

Called to ask why their technician was using my sidewalk and driveway to access my neighbor’s house and although the woman I spoke to was apologetic she made excuses for him and how he was perhaps confused about who’s sidewalk it was. As you can see it’s VERY clear whose sidewalk it is and around the corner out of view it goes directly to our backyard gate which is approximately 20-30ft away from my neighbor’s gate. Was going to email these instead, but apparently they don’t have a functioning website.

L

Lisa

10mo ago

Had service for 4+ months and a tech came out 4x during this period, which was $63.13/month with tax/fees. Absolutely no change in the “activity” of critters - ants, spiders, mice, etc. I sent multiple Live Photos of the spider activity. A tech usually was dispatched with two weeks, but absolutely no benefits to the treatments. ***It was a red flag when signing up for the service that they had a $250 cancellation fee. If they truly stood behind the service, this should not be part of the agreement. At this point I’m $250 deep with zero benefit in pest control. The only way out is to waste another $250 to dissolve the contract. Save your money. Avoid this company!!!

KM

Kelsey Mitchell

1y ago

EDIT: They sent a THIRD person to our property after this review. I have told them not to come back several times, that we are not interested, and they continue to HARASS us. AWFUL Company. You couldn't pay me to accept their services. Had 2 different guys stop at our house trying to sell us pest control services from Midwest within a 3 day period. They woke up our napping child. If people aren't calling you for pest control services, they probably aren't needed/wanted and going to their front door twice in a week is excessive.

KB

Kevin Beard

1y ago

They stopped by my house and had me sign a contract for service, so I canceled my current service. They no showed for the appointment they gave me and sent a text they double booked, asking me to re-schedule. I called to re-schedule during business hours. Got voicemail asked for callback. No response, tried again a few days later, same no callback. Again a week later no answer, no callback. Now I'm left without any service. I have a signed contract with them that they are just ignoring, yet the same contract they'd fine me $300 if I ignored. Very disappointed.

MB

Mary Brooks

1y ago

I got a text to rate the technician and it slicited a tip from me. I cancelled my service. The technician isn't a waiter. It is up to the company to fairly compensate their employees. Would not recommend this company.

TB

T. B.

1y ago

This company goes door to door soliciting, and are super pushy when they do it. This is even after telling them we're not interested.

Provider response

I'm sorry to hear you had a bad experience. That’s never what we want for our customers. If you’re open to it, we’d love a chance to make things right. Please give us a call so we can talk more about this.<br>Thanks for your feedback — we’re always working to do better.

JC

Jordan C

1y ago

We originally signed up for them to spray in the inside of the house, explained to them that we only wanted people out when we were home, they didn’t listen and still came out and sprayed the outside only, which wasn’t the original issue we even called about. Then they charge you with an early termination fee after they failed to do what you thought you signed up for. Poor customer service.

Provider response

Hi Jordan, we are so sorry that you had a negative experience with us. Being a smaller family-owned business, we do everything possible to take great care of our customers. We tried to look you up in our system and did not show a customer matching your name. We would love a chance to speak with you and make this right. Please shoot us a text or call us at 402-524-5200. We would love to chat with you!

MD

Michaela Donlic

2y ago

Less than 24 hours after “service was completed”

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