Naturescape Lawn and Landscape Care

What I learned about this company is that their guarantee is an empty promise. There is no guarantee. When you call the office with a problem, nothing happens and there is no response from them, so exactly what are they guaranteeing? I want my money back. My lawn looks terrible. I'll find someone else next year. Someone from Naturescape responded with an email address of their customer service site. I responded, but never heard back from them. I guess that reinforces my original complaints.

Even though Naturescape’s price was reasonable for spraying my trees, they didn’t follow through with the job and dropped the ball between June and September, so my locust tree looks very pitiful at this point. Everyone in the office is very polite when you call, but that doesn’t help my tree. I won’t be using Naturescape again because of this.

My name is Ed Miller. I live in Papillion NE 68046. I pay $284 per year for your multiple treatments to my lawn. Until this year I have never had an issue with your company. I have spoken to a representative from naturescape 3 times and have sent 3 emails regarding issues with my lawn. Every time the representative from naturescape told me they “will send out a technician” to evaluate my situation. This has been an ongoing problem for over 2 months now and I have not heard a thing back or seen anyone from naturescape. I am very disappointed and dissatisfied with both your service and your lack of customer service. I am so disappointed that I am contemplating on contacting the “Better Business Bureau” and filing a complaint as I have recorded all of my phone messages and have copies of all emails I have sent to your company. As another option I may file a suit in “small claims” court to attempt to recover some of the money I have spent to help maintain a nice healthy yard. In violation of your “customer satisfaction guarantee.”

I have been a customer of naturescape for about 5 years , i have been satisfied with the services i received and they always show up when my lawn is due for treatments. They have earned my business over true green , and their prices are fair.

Called because I had weeds. They were at my place in a couple hrs. They even came back & physically checked to make sure the weeds were gone!

They will return to my property to service the weeds that came about later. For free!

This company has been the best! The price is $300.00 dollars less than we were paying and our lawn looks fantastic. We received the same applications as we were receiving previously. The Branch manager Cassidy has been so understanding as we have sold our home as we were in the middle of this service. Be assured we will be using Naturescape at our new home and have passed along our experience to the new homeowner.

Much better choices in the Omaha area. Please go with a more credited company, they won't show up and it's a fight to even get them on your property after you've paid everything up front for the year.

did good job last year but this year it has not been up to the mark. They market for free service call in case of issues but to my observation, they delay free service to some how match up with next paid service so that they don't have to make an additional trip (free service) to address the issue.

We always get compliments on our green lawn. I enjoy working with this company. Excellent customer service & fantastic service in the field. 5 Star Review! I have been a customer for 10 years!