About this provider in Omaha
Lien Termite and Pest Control, a family-owned and operated business since 1975, is a state licensed, insured, and bonded pest control service provider in Omaha, Nebraska. For over 50 years, they have provided prompt, professional solutions for residential, commercial, and industrial customers, using their expertise…
Rating breakdown from customer reviews
4.7
60 reviews
Customer reviews for Lien Termite and Pest Control Company
Derek
Nick was very thorough, professional, and knowledgeable. Highly recommended him and Lien!
Kimberly Waite
I’ve had Lein Pest Control for over 20 years. Never a complaint. They are very kind and professional. I highly recommend.
Starla Mae Reimers
I have an extremely severe phobia against bugs of any kind. When I first learned of bed bugs I about died! I have continuously prayed to God "please Lord don't ever let me get those." After 20 years I found myself with the problem. My Lien guy came and although he only found a few in one spot on my couch, he sprayed my whole apartment and taught me how to help eliminate all of them. I was so freaked out,. Even my sleep was horrible because I would dream of bugs. All kinds and they were always after me. He returned and I got a bite. I was about to have a breakdown. This great guy came and he sprayed everything again even though (thank God), they never were any place but my couch. And he did my couch and carpet and all around the entire area. All as I cried and whined the entire time. He was so kind all the while and he never lost on bit of compassion and understanding. If I see one, it wouldn't be because he wasn't the best person and bug killer
stephanie star
We had a very large wasp nest and the Lien team was fantastic—quick to respond, and Josh, who came out to service our home, was professional, friendly, and very helpful. Really appreciate your team and glad to have you servicing our house. Thank you!!
Andrew Watke
We love Lein!!
Ben E
Have used Lien for about a year now, they were recommended by a neighbor. Communication/scheduling has been good, easy to setup additional services and our tech Marcus is great.
Jim P.
On time and fairly priced.
Michaela Sharahyah C
Lien has come to my residence twice to tend to indoor and outdoor pests. Each time the techs are kind, informative and thorough.
Tom Spellman
Markus always does a great job. Always on time and friendly. Our dogs look forward to seeing him. We have been customers for 32 years. We are happy with the service.
Dean Holdsworth
We’ve used Lien for years and have had excellent results with quarterly treatment program. Marcus is awesome (thorough, knowledgeable, friendly). We HIGHLY recommend Lien !
Hons Lierman
Jerry just stopped out for a termite inspection. For starters, Jerry was on time. We were told 1pm and Jerry was here at 12:55! Perfect! We got the good news that we didn't have active termites. It could have ended there, but instead Jerry took the time to show me signs to look for. He gave me tips on preventing termites in my home. He went above and beyond. While we don't have to use Lien this time around. They will for sure be my only call next time. I'm in a lot of people's homes for my job, and I will for sure recommend Lien to anyone.
Larry Brodahl
The technician, Sean, actually showed up 5 minutes EARLY for the appointment, which was a pleasant surprise. He quickly reviewed the problem (carpenter ants) with me, I walked him around the area, and he set to work, not only spraying the house, but looking for the nest. WHICH HE FOUND! I'd asked him to alert me if he found the nest, just because I was curious about what it looked like. It was impressive that he found the nest in the most innocuous crack in our backyard tree. It was a joy to watch a professional work, and he was a truly pleasant person to talk with. 10/10 will use this company again.
vincent polizzi
Called with a assumption of having a termite problem (googled what termites look like). Although they advised me on the phone that I likely do not have them since termites are usually internal and you do not see them, they still came out to give me a free estimate. Upon coming out, they determined that I do not have termites and did not try to sell me on any type of service. Very professional company.
Mom Of Boys
Bob is the best! He tells us great facts during every visit! We also never have critter concerns with having Bob stopping by every other month.
Michele McKizia
I use Lien quarterly, their service is top notch.
Earsell Smith
I had a wasp nest inside my bedroom window and had called them, but no one was available until the next day. I was never told what time the guy was coming, b/c they were busy. My apartment complex did take care of it same day. My issues is the guy came out here next morning and lied and said he knocked on my door and seen a quarter size nest outside a window and that was lie!!! It was on the inside and my maintenance check around my window once they took care of it. I definitely should have called when my apartment took care of it so this could have been avoided. I had no idea that someone would lie about doing work they didn’t do smh.
Provider response
when you called in you stated the maintenance man from your apartment complex had been out the day before and treated the nest and removed it from the window. Unfortunately, we had no way of knowing this, and you never called us to cancel your appointment the following day. As noted in the technician's notes. He knocked and got no answer at the door. It is pretty normal for people to not be home when the problem can be treated from the outside. He looked over the entire apartment, again as stated in his notes was only able to find a small quarter sized nest and treated it. We do this because it is not uncommon for people to have extreme allergies to bees and wasps and want ANY nest gone no matter how small the nest. Understanding that this was not the issue you called in for, I told you we would reverse the charges. Your response to having charges reversed was continuing to scream over the phone using profanity every other word (This had been ignored up to this point in order to try and resolve this issue). There was and is no reason for this and will never be tolerated. As stated, the charges have been reversed. I am not sure what you were wanting as an outcome.
Tara Davis
Horrible cust service rude disrespectful lady that looks like the mother on Grinch that stole xmas Luanne don't know what to do as she twiddled her thumb I did her job for her even after I gave her all the info like what a quack they tried to charge me 145 for a key fob diagnosed didn't even try to see if i was just pushing the wrong buttons but then going to say we did not do anything i gave them the error codes they didn't do nothing. But tried to charge me um no didn't even have a diagnostic print out concluded. I got a sticky note with what was wrong . 145 dollars where to do what?
Remee G
Good enough
Brooklyn Kesterson
Absolutely horrible experience! They went in my home while not there and 100$ was stolen highly reccomend you watching there every step if hired and put up any valuables!
Tim Mabbitt
Technician came out for a free inspection looked around a little and said no termites. Then my wife showed him these ants with wings that we found in basement and he said "just ants call us back when you have a real problem"! Then said "gonna have to tell my kids to eat bread and butter sandwiches we were banking on you having a termite problem"! Overall not impressed with the customer service! Never offered any services.
Provider response
Mr & Mrs Mabbitt<br>Sorry I offended you. I was using a little hummer to lighten the moment. I know termites can put a lot of stress on people. What your wife showed me was ants, she said she already sprayed them.<br>I have been doing this for over 40 years using the same type of hummer and never had anyone complain before. Again I am sorry.<br>Brad Earl<br>Lien Termite and Pest Control
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