All Star Pest Control
Verified2829 S 148th St # 824, Omaha, NE 68144
Open 7 days, Early hours, Evening hours
About All Star Pest Control
All Star Pest Control is a family-friendly locally owned company that offers quality pest control Omaha services that residents know and trust! We know the pest around town because we are all long time Nebraska residents ourselves and to back it up we offer a 100% Omaha pest control service guarantee! We understand that having a pest infestation is an emergency and we treat it as one. Let us help make your home a better place to live by making sure it is pest free with our pest control Omaha services. Call us today so our licensed professional exterminator Omaha technician can consult with you and present our personalized pest control solution tailored to your exact needs.
Rating Breakdown
4.9
★★★★★111 reviews
Customer Reviews (29)
Chris has been servicing our home for years now. He’s dependable, professional and friendly!
Response from All Star Pest Control
Thank you for your recommendation Brian!
Outstanding service. Chris Marion is always professional and friendly. We started using all pest control this year and we have no regrets.
All Star has been great since I bought the house and officially moved in. I'm sure my pests would be a whole lot worse if I didn't use their service. Thanks All Star!
Chris does an exceptional job for us.
Response from All Star Pest Control
Great review Mark! Thank you. We look forward to keeping you pest free!
Love It when Chris comes over! He is a very nice man and very polite!! He also does a great job!
Chris is always kind and professional. Chris, thank you again for your great service! Kathy P
Response from All Star Pest Control
Awesome! Thank you Kathy for leaving us a review! Chris is fantastic!
Was super professional and nice !! Loved the service
Response from All Star Pest Control
Thanks Sara. We strive to be professional and take good care of our customers. We appreciate your feedback.
Chris Marion is always professional and on time.
Response from All Star Pest Control
Thanks Amy! Chris has been an integral part of our team for 7 years!
Our technician, Chris Marion, always does an excellent job while being very polite.
Response from All Star Pest Control
Chris is terrific! Thanks for your 5-Star review and your continued business George.
Chris always does a great job, both inside and out. He is very courteous and personable, too.
Response from All Star Pest Control
Chris is top notch! Thanks Dave for your business and your 5-Star Review!
I have been using All-Star for over 5 years. Chris Marion has always been on time and done a great job for us.
Response from All Star Pest Control
Great job Chris! Thank you Eric for leaving us a 5 star review and for your commitment to All Star!
Chris is the best!
Response from All Star Pest Control
Thank you Marc for leaving us 5 star review!
Chris does excellent work! Thank you, Chris!
Response from All Star Pest Control
Thank you Amy! We are happy to earn a 5 star review from you!
Chris is our technician and he is excellent at his work and very professional. I appreciate having the same person perform the service each time you come to my house.
Response from All Star Pest Control
Thank you Kathleen for your positive feedback! Chris is Terrific. We appreciate your business Kathleen.
Response from All Star Pest Control
Great review Jim! Thank you
We’ve had all star pest for over a year. Chris M is simply the best!! Always on time, extremely professional, and takes care of everything that we need.
Response from All Star Pest Control
Great review Meghan! We appreciate you for trusting our family owned business to take care of your home.
Chris the service tech was great! He communicated when he was on his way, super friendly, efficient. He’s been with the company for 11 years which is nice to know he will be our service provider every time.
Response from All Star Pest Control
Chris is amazing! Thanks for your 5 Star Review Rebecca. We appreciate your business.
Chris does a fantastic job and is always a joy to be around!!
Response from All Star Pest Control
Thanks Lacey! Chris takes care of business. We appreciate your business and your kind words too.
After spending so much money on spray cans for wasp and ants every year this year i decided to let the professionals handle it. Just had our first service and it was fast but thorough. Chris seems like a good guy and knowledgeable. He found wasp nest that I had no idea where there. Highly recommend. Hopeful the kids will be able to enjoy the outdoors more this year
Response from All Star Pest Control
Thanks Marlon!<br>Chris loves his job and we appreciate your business. Let us know if you need anything. Thanks for the 5-Star Review!
Again - such a great service provider. On his second visit, I left meticulous notes for Chris M to follow - areas I needed him to address, and he absolutely did. Highly recommended! Great service. Solid communication and making an appointment was a breeze. Was polite, thoughtful and considerate. Go to Chris M at All Star Pest Control for all your pest control concerns. Great service and professional. Highly recommended.
Response from All Star Pest Control
Thanks for your 5-Star Review George. Chris is a great guy and knows how to take care of All Star PC's customers. We appreciate your business. Let us know if you ever need anything.
I completely trust All Star with pest control at my property. All of their staff is friendly, responsive, and accommodating. When Chris came out to assess the property, he provided information on all options for moving forward and I appreciated his willingness to talk me through everything. He is communicative and prompt when he comes out to provide his service. I feel like I am dealing with an honest friend with All Star.
Response from All Star Pest Control
Thanks for your 5-Star Review Gwenn. We love Chris and so does all of the All Star Pest Control Family!
We have had Chris provide the services for years and he’s so knowledgeable, professional and personable. He truly goes above and beyond to make sure you as a customer knows exactly what he is doing and then checks to confirm he’s covered all your needs. He is also taking care of my mother in laws home now. With Chris I know she’s in good hands.
Response from All Star Pest Control
Thank you Kylee for your thorough review!
Love our technician Chris. So friendly and does a great job. We've used All Star for years and they have always been prompt, helpful and good to work with.
Response from All Star Pest Control
Thank you Tracee! We appreciate your continued business. Look forward to seeing you for your next pest control Omaha treatment!
We used All Star for a few years at our previous house and were very happy! We asked them to come out to our new house when we moved. Chris Marion is excellent! He helped us with our last house and we are lucky enough to have him to service our new home also. He has great recommendations and always lets us know exactly what to expect. Thanks Chris!
Response from All Star Pest Control
We're so glad! Thank you for your review Karoline!
We have used All Star Pest Control for 3+ years and Chris Marion has been our service specialist the entire time. He always has been courteous, understanding, willing and just downright awesome every time. Our girls love when he comes and fight over getting him some water on hot days! This most recent visit my girls left out a cooler for him and he left them a kind thankful note. Goes to show you what VALUE good, nice people bring. The value of the service Chris provides will be the reason we continue and will continue to use All Star Pest control. Thank you for hiring such a nice, professional gentleman to represent your company! Also, Chris thanks for keeping our home Pest free since it’s been built and being so kind to my family, and my kids also thank you for helping make it enjoyable to be in their yard playing without annoyance!
Response from All Star Pest Control
Thank you for your review David! And thank you and your family even more for being kind to our tech!
We called them thinking we may have a bed bug problem in our sons room. I was told by their receptionist that if I think I have bed bugs, then I do. They sent a guy out later that week after they sent a list of all the things we needed to do on our end before they arrived (which we followed diligently). When their tech arrived he was very friendly. I showed him a photo of the bugs we had seen in my sons bed and his first response to me was that it wasn’t bed bugs. I told him I have no knowledge either way, but I had found a photo on google that sort of resembled the bugs we had seen. After that, the tech decided to go ahead and fumigate for bed bugs. I was told that we could re-enter the area within 4 hours, but the tech told me if I were him and his family, he would not enter the room until the weekend. (The fumigation was on Thursday). We did not enter that room until Sunday evening and everything seemed fine. On Monday evening I went down to the room and noticed the bugs on my sons mattress pad (which is a bed bug mattress over that I was told to purchase). I immediately called All Star Peat Contol the next morning and was told that it had not been 2 weeks since the fumigation, so there was nothing they could do for me. A friend of mine then decided to send a photo of the bugs to her pest control guy at another company. He immediately responded and said that that was not bed bugs. He came over to my home the next day to look at the dead bugs and he found a couple live ones. He said they were without a doubt Springtail’s. He searched the room and under all of the mattresses and baseboards and said we have no signs of ever having any bed bugs at all. He said Springtail’s are harmless, yet they can be a nuisance. He said had the previous company looked at these bugs they would have known they were not bed bugs. Instead, I was charged $375 for the fumigation, plus I had to take the time to clear out my entire basement and wash and launder it all which ended up costing us well over $100. I was also told to purchase bed bug mattress protectors for the two beds that are in my sons room and those were $50 each. I work out of my home and since we thought I had bed bugs, my clients understandably wouldn’t come into my home, resulting in me loosing over $500 in personal pay. I let All Star Pest Contol know that I had got a second opinion and told them that I was now positive that I didn’t have bed bugs. The lady said she would send the tech back out the next morning to spray for Springtail’s and then he would still be returning on the following Friday for the 2 week follow up. The next morning the friendly tech arrived again and sprayed in the areas where the Springtail’s were entering. He was so nice and apologetic. He said that he thought I needed a refund since It was his company’s fault for not treating for the correct bugs. He called his boss and his boss said there was no way I was getting a refund. His boss also told his tech to let me know that they would not be coming back for any sort of follow-up service. The tech was so embarrassed and so apologetic. He agreed that that was not the way to do business. I really wasn’t trying to get something for nothing, I just wanted someone knowledgeable to come into my home look at the bug, tell me what it was and fix the problem. I wish I would have went to my friends bug tech in the first place, it would have save me hundreds of dollars and a lot of headaches. **Update** I received a call from the company and was issued a partial refund of $190.
Response from All Star Pest Control
We appreciate that you called us so we were able to help out. We always want to listen to and address our customer's concerns.
Horrible experience all around. The product did not work. We would still see bugs in our house and spiders in our daughters room. We found out after using them for 4 months, their product only last 30-45 days and they try to up sell us and charge us double what we pay but for every month. When we first signed up they lead us to believe we can do the spray quarterly and it would last with no issues because their product was that good. Also they will send you email with a link asking you to sign but there is no contract or agreement shown. Then when you want to cancel due to being unhappy with the product/service they will try to charge you an 80 dollar cancellation fee.
Response from All Star Pest Control
Henry,<br>We would love for you to give us a 2nd chance. We have hundreds of happy customers and 5 Star Reviews. This one star review is still concerning to us and we'd like to remedy your situation if possible. We have products with a 60-90 day life span, depending on the weather etc. Give us a call and we will put you on our bi-monthly or quarterly service with no start up fee and no cancel fee. We will take good care of you and your family.
Contact Information
Phone
+1402-934-8153Address
2829 S 148th St # 824, Omaha, NE 68144
Website
fenixpestcontrol.comHours
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