About this provider in St Charles
Friendly, professional and very experienced pest control solutions serviced by people who care.
Rating breakdown from customer reviews
5
399 reviews
Customer reviews for McCarthy Pest & Termite Control
Tom-STL M
McCarthy Pest Control is awesome! The service I get from you is top notch! I appreciate all your hard work and dedication!
Provider response
Thank you, its always appreciated when a customer takes the time to acknowledge our effort
Kyliegh Woody
Tim did our inspection for our home buying process and I will be recommending McCarthy Pest Control to everyone!!! He was so nice and personable! He explained everything he did and what everything meant!! So happy!!!
Provider response
Thank you, very kind. Enjoy your new home
Rob Powell
I had Raymond out to my house yesterday for a routine service and a focus on the Asian beetle problem that so many of us have. I've got to give Raymond big props... his professionalism and compassion in dealing with our special needs was second to none. The type of customer service that Raymond provided was a refreshing wave of care and positivity that is sorely needed in our society and reflects greatly on McCarthy and their staff. Thank you Raymond! Rob P
J Reed
We have had the best experience with McCarthy. From fumigating our whole home to our bimonthly treatments. And our tech Shawn is a great and so friendly. We trust him and what he is doing, that says a lot because we have had some companies prior that are not trustworthy or honest but I have found McCarthy to be top notch!
Provider response
Thank you. I will share this with Shawn. And yes, I agree, he is a great and friendly guy. We are lucky to have him.
Serita Moore
Bob Richardson came to my home today and gave me good information that I wanted to know about Mice I caught in my Garage and to prevent them from getting in my home. Bob was very helpful with my situation. I have been with McCarthy for years and they installed my Termite Baits. Thank you for your service!
Provider response
Thank you for your kind words. I will share them with Bob. We appreciate your business.
Beka Short
Have used McCarthy pest for a lot of years now. Once switched companies and regretted it within the first six months. You can’t beat them for service! Chris does my interior treatments and is always very friendly and professional.
Provider response
Thank you for taking the time to give us this great feedback. Very appreciated.
Scott Stern
It might seem a little strange to leave a phenomenal review of a pest control company, but the staff and service is so good I felt compelled. Their company reminds me of a time many years ago, when people answered the phone, took the time to get to know your needs, responded with care and compassion and delivered great service at a fair price. If you ever have the need, support this wonderful company.
Kay Cook
Super friendly-very thorough & worked us in when we thought there was a mouse issue. Jeff & Sean take great care of us. We have them come quarterly & any other time we call. This is what Customer Service should look like!
Bailey Forrest
Darrell serviced my apartment a couple days ago, and he was personable, professional, courteous, and thorough. Very pleased with the results and will be recommending you to anybody with a problem.
Debra Happel
James did an excellent job! We always enjoy talking with him. He is very knowledgeable and offers good suggestions. We appreciate his attention to detail and are truly happy with the service!
Provider response
Thank you, I will be sure to share this with James. We appreciate you taking the time to give this great feedback.
Christopher Blanton
They are the best in the business. Professional, friendly, and thorough. Wonderful service and results. Highly recommended.
Provider response
Thank you. Those are very kind works and very appreciated
Lisa K
Jeff came out to inspect my home for termites and educated me on termite and pest prevention/protection. He was very professional and knowledgeable, and also very thorough during the inspection and took time to educate me to ensure I understood everything to make an informed decision. 10/10 recommend Jeff at McCarthy Pest & Termite Control!
Julius
Lance did an outstanding job at our home. Arrives on time. Communicated planned services very well. Respected home with foot coverings without being asked. While we are new customers based on today we will be long time ones.
Provider response
Thank you. I will share this with Lance. Your feedback is very appreciated.
Michael Cozzoni
Lance from McCarthy just sprayed my house he does an awesome job, everytime he comes.
Provider response
Thank you for sharing. I will pass this on to Lance. Very appreciated, Tim McCarthy
Sevi Michelson
McCarthy was able to send out an inspector the next day after I called. I was worried about a couple of termites I had found in my yard and basement windowsills as the house I purchased a few months ago had previous remediated termite damage. As it turns out, those bugs I found were ants, not termites. Jeff Richardson was great about showing me where prior treatments had been made to the house, describing their effectiveness and how much longer they might last (based off his best guesstimates obviously), and giving me a bid for what the McCarthy treatment would cost once I felt I needed to replace the current treatment system. No pressure sales. Just information, peace of mind, and a firm handshake. I cannot recommend McCarthy enough to anyone who is worried about insects possibly damaging their property, especially if you get Jeff. Oh yea, and the inspection? Free.
Provider response
Wow, that is very nice of you to take the time and give such a glowing review. Much appreciated. Tim McCarthy
Ellen Wentz
Bob was just great. We thought we had carpenter ants, but he assured us we did not. I then asked him about treating for brown recluses. We'll be having them back to take care of those! He was a world of knowledge.
Danny Leary
Reached out to get info on having them service my house after we suddenly lost our pest person. Spoke with a woman who answered and said she would need to get back to me after talking to the owner. Never received a call back.
Kenton Frere
Stay far away from these guys if you have a squirrel problem. We had a squirrel chew a hole in the side of our house and get into the soffit, so we needed someone to come and remove that squirrel. They quoted us $250 to come out and put down some traps and catch one squirrel, and then $55 for each additional squirrel. Sounded pretty reasonable since there seemed to be only one, maybe two squirrels in the soffit! So this guy comes out and his solution is to put 4 traps next to some trees in our yard, which are not evenly remotely close to the hole in our house. He refused to put a trap near the entry hole because “it was too dangerous.” We live in an older subdivision with a lot of mature trees and tons of squirrels everywhere, so it was no surprise a squirrel got trapped right away. Oh and big surprise, it wasn’t the one in our soffit! They were going to continue this for two weeks, and we unfortunately don’t have the budget to remove every squirrel in the neighborhood, so we cancelled the service and looked elsewhere.
Sandra Ershen
McCarthy pest control has been a great company to work with. Our technician Liam was so friendly and took time to answer all my questions. Left us a report on door letting us know what he had done and stations he had replaced. Great job Liam! Thank you.
Vinny Slavin
A bit in the pricey side, but the staff is always nice and knowledgeable. They seem to take care of things correctly.
Casey Otto
McCarthy did exactly what we needed. Eliminated our bed bug problem. The customer service was top notch and the owner took great care to deliver what we wanted. We had some issues with the service as far as the timeline they originally told us so I'm forced to give them 4 stars instead of 5. I will say that they compensated us for the lost time so if I ever have a problem again I will be going back to them without question.
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