Miller Pest Solutions
Verified3511 N Kimball Dr, Kansas City, MO 64161
Open 6 days/week
About Miller Pest Solutions
Miller Pest Solutions, located at 3511 N Kimball Drive, is your top choice for exceptional pest control services in the area. As experts in pest, termite, and mosquito control, we provide comprehensive solutions tailored to protect your home and business. Our team utilizes the latest techniques and products to eliminate unwanted pests safely and effectively. Renowned for our dedication to quality and customer satisfaction, we aim to be the best pest and termite control service you’ll find. When searching for "pest control near me," choose us for reliable, environmentally-friendly, and professional pest management that guarantees peace of mind.
Rating Breakdown
4.8
★★★★★544 reviews
Customer Reviews (30)
James with Miller came out to my house he was very professional and super nice!! When booking appointment customer service was also great!! Would def recommend!!
This guy was awesome. Text me when he was on the way. Showed up when he said he would and sprayed the outside. Very pleased with this young man!
Seth was great!! He was prompt, professional, and pleasant to talk to. He is a great representative of your service.
James at Miller was very helpful, friendly and knowledgable. We have a shared hatred of centipedes.
Seth was friendly and professional! Explained each step of the process and happy to be working with them.
Seth did a great job answering my questions and getting the work done!
Response from Miller Pest Solutions
Thank you so much for the kind review! We’re glad Seth was able to answer your questions and get everything taken care of. We appreciate the opportunity to help with your pest control service in Kansas metro area. If you ever need anything in the future, we’re always here for you. And if you happen to have any before and after photos from your service or inspection, feel free to share them. They can be really helpful for other homeowners!
Steve was professional and very informative about our ant problems. He was knowledgeable and seemed to understand what needed to be done to eradicate this problem. We look forward to using him again in the future.
Response from Miller Pest Solutions
We’re so grateful you took the time to share this—thank you!
James was fantastic and went above and beyond for us! We appreciate how informative and kind he was. 🙂
Response from Miller Pest Solutions
Thank you so much for the great review, Brook! We’re thrilled to hear James went above and beyond and provided such informative and kind service, and we’ll be sure to share your feedback with him. We’re glad we could help with your pest control service in the Kansas metro area, and if you ever have any questions or need anything in the future, we’re here to help. If you happen to have any before and after photos from your service or inspection, feel free to share them, they can be really helpful for other homeowners looking for solutions!
Response from Miller Pest Solutions
Thank you so much for the 5-star review! We’re happy to hear your service went well and appreciate you choosing us for pest control in the Kansas metro area. Please don’t hesitate to reach out if you ever need anything, we’re always here to help!
Great job by Seth! He was knowledgeable, friendly, and timely. Fantastic customer service and experience. Thank you!
Response from Miller Pest Solutions
Thank you so much for the great review, Mary! We’re so glad to hear Seth provided knowledgeable, friendly, and timely service. We’ll be sure to pass along your kind words to him. We’re glad we could help with your pest control service in the Kansas metro area. If you ever have any questions or need anything in the future, we’re here to help. And if you happen to have any before and after photos from your service or inspection, feel free to share them. They can be really helpful for other homeowners looking for solutions!
Very easy to work with! The best thing I did was move to Miller Pest Control!
Response from Miller Pest Solutions
Thank you, Connie!
Response from Miller Pest Solutions
Thank you so much for the 5-star review! We’re happy to hear your service went well and appreciate you choosing us for pest control in the Kansas metro area. Please don’t hesitate to reach out if you ever need anything, we’re always here to help!
Response from Miller Pest Solutions
Dana, thank you so much for leaving us a 5-star review!
I've been using Miller for over a year now. Every technician does their job exceptionally well and I always feel my concerns are taken care of. They have assisted in getting rid of a major mice infestation and in the months since, keeping them from coming back. I highly recommend them for pest control!
Response from Miller Pest Solutions
Thank you so much for the great review! We’re glad we could help resolve your mice issue and keep them from coming back in the Kansas metro area. We truly appreciate your continued trust in our team. If you ever have questions or need anything else, we’re here to help. If you have any before and after photos, feel free to share them, they’re really helpful for other homeowners.
He did a GREAT JOB!!
Response from Miller Pest Solutions
Thank you, Monique! We’re so glad to hear you had a great experience. We appreciate your kind words and your trust in Miller Pest Solutions.
James was very friendly and professional and helped answer all my questions! Would absolutely recommend Miller Pest and specifically, James! Our dog, Honey, loved him too! 😃
Response from Miller Pest Solutions
Thank you for the kind words! We’re happy to hear that James was friendly, professional, and able to answer all your questions. We’re also glad Honey approved of the visit! We appreciate you choosing Miller Pest for pest control in the Kansas Metro area and your recommendation. Let us know if you need anything in the future.
Today, I transferred my pest control service to Miller Pest Control. They sent out Austin and James, and rarely am I impressed with service that I right a review but, Wow, I called their office and I’m writing a review. These two guys went above and beyond any kind of pest control service I have ever received as a homeowner of 45+ years!! I learned so many new things. They even treated my house plants. I highly recommend Miller Pest Control and Austin and James their Service Technicians.
Response from Miller Pest Solutions
Thank you, Vicky, for the wonderful review! We’re thrilled you chose Miller Pest Control for pest control in Kansas metro area, and we’re especially happy to hear Austin and James went above and beyond and took great care of your home, even your house plants. If you ever need anything in the future, we’re always here to help.
Right on time and done quick.
Response from Miller Pest Solutions
Thank you so much for the great review! We’re glad we could help with your pest control service in Kansas metro area. If you ever have questions or need anything else, we’re here to help. If you happen to have any before/after photos from your service or inspection, feel free to add them, they’re really helpful for other homeowners looking for solutions.
Response from Miller Pest Solutions
Thank you so much for the 5-star review! We’re happy to hear your service went well and appreciate you choosing us for pest control in the Kansas metro area. Please don’t hesitate to reach out if you ever need anything, we’re always here to help!
James came to inspect our home for possible bed bugs. He was friendly, sincere, and very respectful, as well as gave our home a thorough inspection. In the process, he also educated us. Thankfully, no signs of bed bugs. We will call Miller Pest Solutions if an exterminator is needed in the future.
Response from Miller Pest Solutions
Thank you for the kind review! We’re glad James provided a thorough, educational bed bug inspection. We appreciate you choosing Miller Pest Solutions for your pest control needs in the Kansas metro area, and we’re here anytime you need us. If you’d like, feel free to share a photo from your service since it can be helpful for other homeowners.
Terrible service. One of the only companies that “rents” bait stations, and terminate stations. Save yourself time and money. Use anyone else. Update: This response is a perfect example of why not to use this company. Every other company charges the same price for install. You guys remove them no one else does. Your model stinks. Your condescending response show the character of your company. Your company also did not manage the system professionally and frankly based of your contract and my camera system you didn’t fulfill your contract. Also you should start with being upfront with people instead of hiding it in your contract that it’s a rental people expect the industry standard services or better not less value. My bad for not reading every word of your contract and letting you pull one over on me. Keep blaming your customer’s thats definitely a good business model. 👎🏻
Response from Miller Pest Solutions
Hi Donny,<br>We're sorry to hear that you were dissatisfied with your experience. Your feedback is important, and we understand that the service model may not be the right fit for everyone.<br>The Sentricon® Termite Colony Elimination System, which we use, is a professional-grade licensed product that includes installation, ongoing monitoring, and service — which is why it’s offered through a service agreement rather than a one-time purchase. This approach helps ensure long-term protection and effectiveness.<br>For more information about how the Sentricon® System works and why it’s offered through licensed providers under a rental/service model, you can visit the official Corteva FAQ page here: https://www.sentricon.com/frequently-asked-questions<br>We appreciate the opportunity to clarify, and we’re always here if you have questions or would like to discuss further.
Called and was told Harrisonville Mo was out of service area. Clearly says serves Harrisonville onweb
Response from Miller Pest Solutions
Thank you for bringing this to our attention. We’re committed to providing reliable, high-quality pest control service, and we’d like to learn more about what happened. Please reach out to us at 515-518-8864 so we can help resolve this as quickly as possible.
2nd time no one has shown up for the scheduled appointment. First time I understand things happen… second time not acceptable
Response from Miller Pest Solutions
Thank you for your feedback. We sincerely apologize for the frustration this situation caused. The appointment was scheduled with an arrival window of 8:00 AM–10:00 AM, but we regret that this was not clearly communicated to you.<br>We understand how important it is to set clear expectations around timing, and we’re taking steps to ensure this information is shared more effectively going forward. Clear communication is key to delivering a positive experience for our customers.<br>As discussed, we’d greatly appreciate the opportunity to make things right by scheduling a more specific time that works best for you. Your time is important to us, and we’re committed to providing the best experience possible.<br>Thank you again for bringing this to our attention.
I just called to ask about a service provided and if they had the product on hand to provide the service. Susan told me no they did not have the product to give out but, to use as a service. I explained I needed the service. She then asked where I was seeing the issue because I was very specific in what I needed done. I once again asked if she could get the service done and she then changed her mind and said no they didn’t provide the service so. Don’t call for commercial jobs because they don’t provide the service but have the product?! Very confusing.
Response from Miller Pest Solutions
Hi Tiffany,<br>Thank you for taking the time to share your experience. We’re sorry for any confusion during your recent call and appreciate the opportunity to clarify.<br>We actually do treat for Flour Beetles as part of our professional pest control services and would be more than happy to assist in getting quote. However, we do not sell specific bait stations or pest control products for individual use. It sounds like there was some misunderstanding from our sales team around the type of treatment being requested, and we sincerely apologize for the mixed messages you received.<br>Your feedback is invaluable and has been shared with our sales team so we can improve our sales experience. If you're still in need of service, we’d be happy to discuss a customized approach for your property<br>Please feel free to reach out to us directly at (816) 420-0340. We’d love the chance to assist you further.<br>—Miller Pest Team
Shady business practices they take your money but never contact you for service so you pay for literally nothing and they tell you tough shit we’ll take your money out of your account without your consent terrible customer service and terrible billing department the technicians are wonderful Kent went above and beyond to fully service our property he was very mindful of all rooms and all areas outside he was very professional and respectful highly recommend
Response from Miller Pest Solutions
Jeremy, thank you for choosing Miller Pest & Termite and mentioning Kent!
Tried to get pricing and they refused unless I gave them my address first. I asked why they said they needed to know how big of an area they were serving. I gave them the SQ and they still refused. Told them I don't trust them and to have a good day. Why would I give you my personal info unless I wanted to use your service???? Now I don't want your service
Response from Miller Pest Solutions
Thank you for bringing this to our attention. We’re committed to providing reliable, high-quality pest control service, and we’d like to learn more about what happened. Please reach out to us at 515-518-8864 so we can help resolve this as quickly as possible.
3/5/25 - I didn't want to write this, but... I bought their termite service. Ok. Fine. They installed the traps, etc. What they did NOT tell me is that this was only a rental! When they charged me a monthly fee (on top of the large install fee) as well, I was under the impression that meant they would be coming out monthly to check the traps. This is not the case. They only checked them after the 1st year was complete (I only knew they were coming to check because I received a text message - this did not give me notice enough to even open the locked back gate for them)... THEN, EVEN THOUGH the sales person did NOT explain they would continue to charge me a monthly fee every year thereafter (I thought it was just for the first year). Not only did they continue charging me for absolutely no actual service (apparently that's a never ending rental fee).. they did not find any sign of the termites in the traps when they checked! How is that even possible when I had clear termite damage to my front entry and door AND live termites under the stepping stones in my back yard!? How do I even know their system did it's job!!?? 3/6/25 - In reply to Miller's response... did you EVEN read what I wrote? I was complaining about the TERMITE service and lack of proper explanation of services. I never said ANYTHING about CARPET BEETLES or CLOTHES MOTHS - I never had treatment for those. Only TERMITES.
Response from Miller Pest Solutions
First and foremost, we sincerely apologize for the incorrect response that was initially posted to your review. That message was meant for another account, and we deeply regret the confusion and any frustration it may have caused. Your experience and feedback are incredibly important to us, and we want to make sure we address your concerns properly.<br><br>Regarding your termite service, we understand how upsetting it can be to feel like expectations weren’t clearly set. We truly appreciate you bringing this to our attention. While the leasing structure for the bait stations and the associated ongoing service charges are outlined in the signed agreement, we completely understand that it can be overwhelming to take in all of this information during the initial sale and installation.<br><br>We also recognize your concerns about the annual check-ins and the effectiveness of the system. Please know that we take this seriously and are committed to improving how we communicate these details to ensure all of our customers feel fully informed and confident in their service. We would love the opportunity to speak with you directly so we can clarify any questions, ensure your concerns are fully addressed, and find the best way to make this right.<br><br>Thank you again for your honest feedback. We genuinely appreciate the chance to improve and provide better service to you and all of our customers. Please feel free to reach out to us and we would be happy to discuss this further.<br><br>Emily Curtis
I never knew he was going to be here and I never spoke to him. I was not notified that anyone would be here today as I have requested before prior to service. I’m extremely disappointed in this company. I will not refer Miller Pest to anyone. I will be canceling at the end of my contract. Please do not contact me.
Response from Miller Pest Solutions
Jim, we’re truly sorry for the inconvenience and understand your frustration. This is not the level of service we strive to provide, and we appreciate you bringing this to our attention. We value your feedback and will address this issue with our team.
Was told my agreement was cancelable at anytime. They charged me $250 to cancel my contract. I was not only lied to but the service was horrible. Essentially they charged me $750 to come do service like 4 times. Definitely not worth $187.50 per service. The other times they came to do work they never called so they just did the outside completely ignoring the inside of the home.
Response from Miller Pest Solutions
Zach, thank you for taking the time to share your experience with us. We sincerely apologize for the misunderstanding and any inconvenience you’ve encountered with your service. It’s always our goal to ensure clear communication regarding our agreements and services, and we're sorry to hear that this wasn’t your experience. If you would like to discuss this further, please reach out to our office directly at (816) 420-0340. Thank you again for your feedback.
Quality work and quality people. This was my old review. After 2 years, not so much. The techs started off fairly well but devolved into lazy and incompetents. I got stuck into a 2 year agreement for termite baits (that they never check) and just rode it out the final year rather than pay the ridiculous termination fee. I'll never use this company again. So ineffectual I had to sleep with a bug zapper in my room. Not even an exaggeration. Spraying with store-bought killer did more in 1 day than this company did in a year and a half.
Response from Miller Pest Solutions
Thank you for the great feedback! We are pleased to hear that you are happy with our lawn care service.
Contact Information
Phone
+1816-301-6643Address
3511 N Kimball Dr, Kansas City, MO 64161
Website
www.millerthekiller.comHours
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