Critter Control of Kansas City, MO - pest control

Critter Control of Kansas City, MO

Verified
★★★★★4.9(330 reviews)

5508 N Lucerne Ave, Kansas City, MO 64151

Open 6 days/week

About Critter Control of Kansas City, MO

Founded in 1983 Critter Control® was developed around an entirely new vision for resolving nuisance wildlife and pest problems. All of our locations consistently practice humane wildlife management. We handle animals large and small, with a focus on vertebrate pests such as squirrels, rats, mice, snakes, raccoons, bats and a variety of birds. Our services focus on getting rid of wildlife and pest, repairing any damage they may have caused – then keeping them from re-entering your home or business.

Pests handledcritter controlbatswildlife
Praised forprofessionalthorough
Methodscritter control

Rating Breakdown

4.9

★★★★★

330 reviews

5
307
4
13
3
0
2
5
1
5

Customer Reviews (30)

IN
Isaac Norsic1mo ago
★★★★★

Calling a critter control company when never having to deal with critter control can be daunting. Dustin Jackson with Critter Control Specifically for bat 🦇 removal was referred to me from Medford Pest Control in Cameron, MO. We moved into our home in October of 2024 and it didn’t take long to know we had something in our attic. This was very daunting but man when I called Dustin I could not have been more pleased with his service. Dustin not only took before and after pictures but also patched up a couple areas I showed him and did not change me. He explained his process in great detail. Very communicative and detailed which I love. That fact that he showed me before and after pictures of his work was comforting. Anyone for a bat issue, I trust Dustin Jackson 100%

Response from Critter Control of Kansas City, MO

Thank you, Isaac! We appreciate your kind words about Dustin's service and attention to detail. It's great to hear that he made the process easier for you and provided peace of mind. Your trust means a lot to us!

S
Sarah3mo ago
★★★★★

They contacted me within the same day of online inquiry. Kevin was sent out and was determined to find the culprit critter to the noise in my house. He did just that! Highly recommend.

Response from Critter Control of Kansas City, MO

Thank you, Sarah! We're glad to hear that Kevin was able to quickly address your concerns and find the source of the noise. Your recommendation means a lot to us!

TG
Tammy Guenther4mo ago
★★★★★

Working with Critter Control and their field tech Dustin has been a delight! We appreciate the quality of work done and the high integrity Dustin/Hudson provided! Thank you for the excellent service and job well done!!

Response from Critter Control of Kansas City, MO

Thank you, Tammy! We're so glad to hear you had a great experience with Dustin and Hudson. Your appreciation for their quality work and integrity means a lot to us.

LC
Laura Chalk5mo ago
★★★★★

I’ve used Critter Control twice this fall. Jeremy came out both times, was professional, kind, and helped secure my home against unwanted visitors. I recommend Jeremy and Critter Control.

Response from Critter Control of Kansas City, MO

Thank you, Laura, for your kind words! We're glad to hear that Jeremy provided you with such professional service and effectively resolved your groundhog issue. Your recommendation means a lot to us!

MH
Mitch Haverfield5mo ago
★★★★★

Jeremy was the best! He was incredibly helpful with resolving our mouse issue. I recommend Critter Control for your pest control needs. Extremely responsive and good people.

Response from Critter Control of Kansas City, MO

Thank you, Mitch! We're glad to hear Jeremy provided such helpful service with your mouse issue. We appreciate your recommendation and support for our team!

PP
Peggy Patch6mo ago
★★★★★

I had Critter Control come out and deal with a woodpecker. The agent was very knowledgeable and informed. He placed an application to dryer them from returning to holes and then returned a week later to patch some larger spots.

Response from Critter Control of Kansas City, MO

Thank you, Peggy, for your kind words! We're glad to hear that our technician was knowledgeable and able to help with the woodpecker issue. Your feedback is greatly appreciated!

BS
Beverly Stewart6mo ago
★★★★★

I want to compliment and thank Kyle at Critter Control for the great job he did resolving a recent problem with critters taking up residence at my home. He was so professional, thorough and responsive throughout the ordeal. I recommend him highly!

Response from Critter Control of Kansas City, MO

Thank you, Beverly, for your kind words! We're glad to hear that Kyle provided such professional and thorough service in addressing your critter issue. Your recommendation means a lot to us!

LP
Leslie Poggemiller6mo ago
★★★★★

Dustin was extremely knowledgeable and professional. Great communication before, during, and after our appointment. We truly felt like we are in great hands. I cannot recommend enough!

Response from Critter Control of Kansas City, MO

Thank you, Leslie, for your kind words about Dustin's knowledge and professionalism; we're glad you felt well taken care of, and we truly appreciate your recommendation!

DK
David Kempfe6mo ago
★★★★★

Excellent service and response from Critter Control of KC on the removal of a fair amount of bats we have in the attic. I worked with Colton who was excellent from the start. We needed to have Evergy come out and cut the power for one of the repairs and Colton did an excellent job making sure he could coordinate with when that worked with Evergy. Colton and his partner then spent the next few hours finishing the other repairs and we're currently waiting the 30 days or so for the bats to remove themeselves and seal everything up. 5 star recommend if you have any type of indoor critter issue.

Response from Critter Control of Kansas City, MO

Thank you, David, for your kind words and for recognizing Colton's efforts in coordinating the repairs. We're glad to hear you had a positive experience with us and appreciate your recommendation!

RS
Rick Seithel7mo ago
★★★★★

If you are in need of unwelcome critters in your attic or other space in your home, I highly recommend Critter Control. Their wildlife technicians are courteous and professional. Follow up service is excellent.

Response from Critter Control of Kansas City, MO

Thank you, Rick, for your kind words and recommendation! We're glad to hear our technicians made a positive impression and that our follow-up service met your expectations.

BQ
Brittanny Quirk9mo ago
★★★★★

This was my first experience with Critter Control and I will definitely call again if needed! Colton was a professional and efficient technician. He even called to see if he could arrive before the scheduled appointment which I appreciated! His inspection was thorough and he explained everything. Thank you!

Response from Critter Control of Kansas City, MO

Thank you, Brittanny! We're glad to hear that Colton provided you with such professional service and that you appreciated his thorough inspection. We look forward to assisting you again in the future!

RB
Ron Barnett9mo ago
★★★★★

Very knowledgeable; very detailed approach to completing the job on time; we highly recommend them for any pest control issues

Response from Critter Control of Kansas City, MO

Thank you, Ron, for your kind words and recommendation; we're glad you appreciated our team's detailed approach and expertise.

BB
Bert Barnett9mo ago
★★★★★

Very thorough, professional, detail oriented. Keeps clients informed and up to date

Response from Critter Control of Kansas City, MO

Thank you, Bert, for your kind words; we appreciate your recognition of our team's professionalism and attention to detail.

DD
Dana DeMar10mo ago
★★★★★

Colton was our service man, not only did he show up early, he had a solution to our opossum problem right away. He was very professional and quite friendly, communicated with me regarding the problem and the process, and fixed things up within an hour.

Response from Critter Control of Kansas City, MO

Thank you, Dana, for your wonderful feedback! We're glad to hear that Colton was able to address your opossum problem promptly and professionally. Your satisfaction means a lot to us!

BB
Bridget Bagby10mo ago
★★★★★

Jeremy hurst was wonderful representing critter control. He was polite precise, not pushy and did his job. Wonderful we are very happy with the job. I hope we don’t need you again but if we do, we will call.

Response from Critter Control of Kansas City, MO

Thank you, Bridget, for your kind words about Jeremy's service; we appreciate your feedback and are glad to hear you were happy with the job!

PV
Patty Vincent10mo ago
★★★★★

Dustin with critter Control, did an amazing job. He answered all my questions. He had a lot of knowledge about critters being in my in the attic and he was here on time and he did a great job. I would recommend Critter Control to anyone that had any kind of pest or critters in their attic

Response from Critter Control of Kansas City, MO

Thank you, Patty, for your kind words about Dustin's service! We're glad to hear he was knowledgeable and helpful. Your recommendation means a lot to us!

CC
Cindy Carroll10mo ago
★★★★★

I have dealt with Critter Control Kansas City and Jeff Archer's organization for years. Colton Mattson has been with them for a long time and is the one to service our zip code. Critter Control is timely, professional and efficient in taking care of any wildlife problem. Colton is outstanding in helping homeowners understand options for humane and successful evacuations and providing all the follow-up needed. He always goes above and beyond and I can't recommend him or this company enough!

Response from Critter Control of Kansas City, MO

Thank you, Cindy, for your wonderful feedback! We're grateful for your continued support and are glad to hear that Colton and the team have consistently met your expectations. Your recommendation means a lot to us!

SM
Stefanie Montgomery10mo ago
★★★★★

After 5 years dealing with other companies not solving our intermittent mouse problem Colton at Critter Control solved it in 15 minutes. He was VERY good at his job and very solution focused. I highly recommend this company and they are also very fair with their pricing!!!! 5 stars !!

Response from Critter Control of Kansas City, MO

Thank you, Stefanie! We're so glad Colton could quickly resolve your mouse issue and that you found our pricing fair. Your recommendation means a lot to us!

LS
Lauren Schweizer11mo ago
★★★★★

Dustin did a fantastic job!! Would recommend!

Response from Critter Control of Kansas City, MO

Thank you, Lauren! We appreciate your kind words and are glad to hear that Dustin made such a positive impression. Your recommendation means a lot to us!

YL
Young Loc11mo ago
★★★★★

They are helping get this under control

Response from Critter Control of Kansas City, MO

Thank you, Young, for your kind words; we appreciate your support and are glad to hear you're finding our help valuable.

DM
Denise Mangan1y ago
★★☆☆☆

I was quoted one price and charged another. Kyle did not explain all of the charges.

Response from Critter Control of Kansas City, MO

Mrs. Mangan,<br><br>I understand you have already reached out to the office and received clarification on the adjusted final invoice. Hope the explanation was to your satisfaction. Have a great day!

BM
Brent Mammen3y ago
★★☆☆☆

They did a decent job of screening our attic from small brown bats, however we were told at the time of service that they would reinspected at the 2 year mark and would extend their warranty for a 3rd year. When I called to have our home re-inspected I was told their would be a heft charge for the service call. This is NOT what the invoice states, nor is that what we were told up front. Very dissappointed.

Response from Critter Control of Kansas City, MO

Hello Brent. We appreciate your feedback. We are sorry that you are disappointed. If you are seeing or hearing any activity right now, we would be happy to come out and do a warranty check before your warranty expires and look over the repairs that were done during your bat job. Your warranty is still good for another 10 days. We apologize for the confusion with the warranty extension fee. Let us know if we can be of any further help to you!

BR
Beth R5y ago
☆☆☆☆

Critter Control misled us about what to expect from their services (omitting truths). The results were not what we wanted. Be honest and transparent with your customers! I will not hire them again, will tell friends/family we had a bad experience with them.

J
James6y ago
★★☆☆☆

Too long of a wait time. Nice people to talk to but too long to wait to catch critters unfortunately.

PL
Peter Latham6y ago
☆☆☆☆

Critter control should be ashamed of the disposal of wild life. They kill all the critters instead of releasing them back into the wild. As being part Native American this really makes me wonder what the hell you people are thinking. I will never call you to do a job and any traps I find with wildlife in it , it will be released and the trap destroyed. I sure hope you all can live with yourselves. ,

RB
Randy Bradford6y ago
☆☆☆☆

PF
Patricia Flavin7y ago
☆☆☆☆

SS
Stonehaven South7y ago
★★☆☆☆

Colton exceeded our expectations but the office manager, Whitney, could use a Customer Service class on how to deal with customers. When you quote someone, in writing, it's typically good business to honor the rate you quoted. Instead, I received an aggressive and unprofessional email. Unfortunate as you have lost more than 1 customer!

Response from Critter Control of Kansas City, MO

We are sorry that you were not pleased with how the service call was quoted by the office staff or the repairs were quoted by our technician. The owner and the technician were contacted by the office staff regarding your concerns and they did both try to reach out to you the same day. They both left a message with your office staff requesting to speak to you regarding your concerns. The owner was actually planning to stop into the office to try and discuss the quote in person. Unfortunately, we were not able to get in touch with you. There has not been a change in our service agreement or how our jobs are conducted in the last seven years that Stonehaven South has used our company. Again, we apologize that you were unhappy with our service and wish we could have solved the issue via our phone calls or the owner stopping by in person.

DP
Darin Pilgrim8y ago
☆☆☆☆

They excessive charge to much to simply hand you a very large estimate for simple process. No help.

EE
Evil Erinthefatcat8y ago
★★☆☆☆

I find the service to be helpful but quite over priced.

Contact Information

Phone

+1816-363-8727

Address

5508 N Lucerne Ave, Kansas City, MO 64151

Website

crittercontrolofkansascity.com

Hours

Mon8:00–16:30
Tue8:00–16:30
Wed8:00–16:30
Thu8:00–16:30
Fri8:00–16:00
Sat8:00–14:00
SunClosed

Services

onsite services

Frequently Mentioned

job 29house 27raccoon 20bat 19roof 13efficient 9inspection 7wall 7
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