Cridder Ridder

From scheduling to billing, my whole experience was great. My tech Levi explained everything and was transparent and honest. I will use them again (although I hope I don’t have to)

We had a great experience with Michael at Cridder Ridder! He was professional, knowledgeable, and very easy to work with. He responded quickly and handled our critter issue efficiently, which gave us a lot of peace of mind. Michael clearly knows what he’s doing and took the time to make sure everything was taken care of properly. If you’re dealing with any kind of critter problem, I would highly recommend using Cridder Ridder!

Competent folks but even as a repeat customer they gave me an outrageous bid that was 2x the priciest competitor after making me pay for the quote. Likely overcharging so shop around.

The gentleman from Critter Ridder was very professional and friendly. He answered all of my questions and helped me understand the whole process.

Michael was on time, very polite and friendly. Checked the exterior of the house and attic for squirrels, and repaired the damage to the chewed wood so there will be no future chewing. I'm VERY impressed!

Everything was super professional no hard sell. They have us multiple options and then fixed the place where the squirrels were gaining access. I think it is Ryan our tech explored the attic showed photos determined they were not currently living there just using it as access. Then fixed it on the spot. Asked every step of the way if we were happy with the decisions. As always cheaper than letting them do more damage. This is second time we have needed their help over the years. I highly recommend Cridder Ridders.

They were very good during our inspection. Took pictures of all areas and gave full explanation

Services were delayed, very brief and ineffective with no guarantee of the work.

Very professional and showed up as communicated. Very pease with their service.

I hire this company and they come with tiny small cage trying to catch raccoon took them a couple of weeks did not catch anything and they want to charge $600 for no result so it was very bad decision to hire these people

Missy was great setting the appointment and explaining the process. Matt was an excellent technician. Very knowledgable and explained everything and all my options very well. Excellent work. Very reasonably priced service. Very satisfied. Highly recommend.

Levi came in on time for every appointment. He is very knowledgeable, stays focused on the job, and is very personable. Will contact Levi again if we need further help with wildlife in our property.

The entire team at Cridder Ridder is amazing! Kind - friendly - respectful. I highly recommend them. Call them!

Levi was awesome and super knowledgeable!!! He answered all questions/concerns regarding our bat situation.

Cridder Ridder to the rescue! They are great. Matt is incredibly knowledgeable and professional. He handled our squirrel infestation while providing us an education. He will be our go-to guy if we ever have a critter problem in the future (which we hope is never). Thanks, Matt.

Michael was the absolute best person to come to our house. He was beyond thorough and really took his time with the inspection and fixes. He was professional, personable, and always dependable. We trust Michael to get the job done properly and without stress. The critter ridder team is always professional but Michael truly goes above and beyond for all of his clients and their houses. His knowledge is unparalleled and continues to show through each project he has completed. I would highly recommend using Michael for your future critter ridder needs!

I was impressed by Matt's knowledge and experience. We thought bats made it into the attic, but found out they were roosting on the exterior vent and didn't make it into the house. I'm happy with the work done and his willingness to answer my questions along the way.

I recently sold my home "as is" as agreed-upon by ourselves and the new homeowner. The home inspector noticed possible indication of bats due to bat guano. We had Critter Ridder out for an inspection ($200) and Michael told me that he saw bats inside of the attic and quoted us $2,275.00 for extraction and repair. I made mention to him that we had sold the home in its present condition and that we would be removing any live animals, but roof repairs are not part of the contract. After a few days waiting on requested photos, I received photos of roof repair repairs only and one photo of exterior bat guano. I pressed for further clarification and was told that the technician had seen guano, not the bats themselves so the assumption is that there are active bats. This was contradictory to what I was told at the time of the inspection. I had a second bat removal company come out that conducted a full roof and attic inspection. I was told there is no evidence of active bats and the guano outside on the roof is not recent. The second company advised that the only action recommended is roof repair, and there are no live bats to remove. See attached photo of the conversation with Critter Ridder. The correspondence is unprofessional and I definitely question the ethics of this company.

we had the best experience using critter Ritter. I highly recommend Matt! He was professional, very knowledgeable and very thorough. I feel confident he fixed our problem. I would recommend him to anyone.

This company is in business to make money first and foremost, and the hell with the customer. I’ve had their service for about a year, paying 90 dollars a month, 250 dollars for inspection. They came out, trapped a couple of rats, placed bait boxes, and that was it. They MISSED eight or so rat nests on the side of my house, which I found myself, and they wanted to bill me another $1000 to remove. Because they missed the rat traps, the rats destroyed a $2000 gas grill. They don’t do quality work; they just do the minimum required work.

I gave them two stars for being courteous. As far as services rendered… I paid $100 for someone to tell me they cannot do anything to help, basically. Suggested things to do but offered no real service. Another company actually quoted me a price online and was not available until next week. Should have saved my $100 for a company that wanted to actually make money. Pretty disappointed

We had bats in our attic. I googled for what to do about it and came across the Cridder Ridder website. The online reviews are positive so I contacted them through their website. They called me back the following day and were very pleasant and we went through the process very quickly and efficiently. A Cridder Ridder technician came out and inspected the Attic and roof. He said we have 11 soffits on our roof that need to be repaired. I assumed by “repaired” that there was construction or carpentry work involved in repairing soffits. My misunderstanding. So Cridder Ridder’s charge for the inspection was $200. I thought that was a little high, but ok. We then talked about what he saw. The inspection experience took about 30 minutes. He was very professional and sounded confident in what needed to happen, so I was ok with paying the $200 inspection fee. I also wondered if that $200 went toward having the work done, if we decided to use their services, but it did not. There was some miscommunication about the repair work. In the end, Missy from their office contacted me and we had a discussion about it to clear things up. She was very pleasant and I'm glad she reached out to discuss it with me. So, did Cridder Ridder know what needed to be done and how to get the bats out? Absolutely. Did Cridder Ridder do what they said they would do? Sort of. They got rid of the bats. I am very appreciative and thankful for that. They ended up not doing the repairs the way they were originally explained, and they still billed for the original quote instead of the repair work that was actually done. But Missy called me after the fact and we worked through that. Are Cridder Ridder's prices reasonable? I would say their prices are high based on the time they actually spent working on this job for us. But they did get rid of the bats, and at the end of the day, that was what counted. Would I use them again? Yes. Tempered with a better understanding of the work being done and what I'm being charged for.

Their truck driver shouldn't be allowed on the road. Way too aggressive and dangerous. It was on 291 and 40 Hwy, 7/31 at around 3:30.

Doesn’t know how to drive almost hit me because they are flying