Provider profile

Terminix

4.4 stars from 30 customer reviews · 972 14th Ave SW, Rochester, MN 55902

  • 4.4 out of 5 stars
  • 30 customer reviews
  • Rochester, Minnesota
  • Open 7 days, Early hours, Evening hours
4.4
Rating
30
Reviews
Yes
Claimed
Yes
Website

About this provider in Rochester

Since 1927, Terminix has been Rochester, Minnesota's trusted choice for expert pest control, termite extermination, and wildlife removal. Our licensed technicians use advanced technology to protect homes and businesses from ants, termites, cockroaches, spiders, bed bugs, mosquitoes, rodents, and nui

Praised forfabulous help
Methodscancling

Rating breakdown from customer reviews

4.4

30 reviews

5
25
4
1
3
0
2
0
1
4

Customer reviews for Terminix

T

TheFlameEternal

1y ago

While the salespeople are very professional and do an excellent job getting you a free quote actually getting the services you paid for in a timely manner is a nightmare. The company thinks nothing about just not showing up to appointments they scheduled, are unable to reach their technicians in the field for updates and are unwilling to reallocate other technicians to meet their obligations. There is no communication with their customers regarding any service updates unless you initiate the cal

Provider response

Thank you for posting your experience on Google! We would like to address this matter further. Please send an e-mail to socialmedia@rentokil-terminix.com listing your full-service address or customer number, phone number and your review or service concern/request. We apologize for any inconvenience

L

Lucas

10mo ago

they tried deleting my comment. DO NOT HAE THESR GUYS, THEY ARE A SCAM, sales people are nice but techs do not show up. they take your money and cancling was a headache, i had to deactivate my card

Provider response

Thank you for bringing this to our attention. We apologize for your recent experience and would like to help you. Please send us an e-mail at socialmedia@rentokil-terminix.com Listing your full-service address, copy of review and the phone number associated with the account.

WP

Whitney Price

11mo ago

Fabulous help. They were able to get out for the work in a timely fashion. It was helpful to be able to contact them whenever I needed. The staff are always professional and courteous.

Provider response

Whitney Price, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Terminix.

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Treatment and cost guides before you call

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