Mosquito Joe of North Oakland County
Verified2040 Airport Rd, Waterford Township, MI 48327
Open 6 days/week
About Mosquito Joe of North Oakland County
If you’re looking for superior pest control in North Oakland County, look no further than Mosquito Joe! We offer more than mosquito control to both residential & commercial properties, including exterior pest control & eco-friendly options! Locally owned & operated, & supported by urban entomologists, we understand pest behavior and create a customized service plan for your property to keep pests away. The work of our expertly trained service professionals is supported by the Neighborly Done Right Promise & backed by the Mosquito Joe Satisfaction Guarantee. If you’re looking for exterminator services in North Oakland County, contact us today for a free quote, excellent customer service, & expert pest control options.
Rating Breakdown
4.8
★★★★★915 reviews
Customer Reviews (30)
I highly recommend this company for all your pest control needs as well as fall clean up. We received and unexpected free fall cleanup courtesy of the owners wife after sharing our son's condition. How kind and thoughtful!! We can't thank them enough for being so wonderful! Thank you ❤️
Response from Mosquito Joe of North Oakland County
Farah, we’re so glad we could help make your fall feel a little lighter this season. Your trust and support truly mean so much to us. Please keep us updated on how your son is doing—we’ll be thinking of you.<br>Mosquito Joe of North Oakland County - Pest Control Team
Response from Mosquito Joe of North Oakland County
Your awesome rating made our day, Marilyn! <br>Mosquito Joe of North Oakland County - Pest Control Team
Prompt, efficient, quality service, professional. Great as always.
Response from Mosquito Joe of North Oakland County
Thanks for your buzzing review, Cynthia! We take pride in providing prompt, efficient, and professional service to all of our customers, and we're thrilled to hear that you're satisfied with the quality of our work. We appreciate your business and look forward to continuing to help you swat less and smile more!<br>The Mosquito Joe Team
We highly recommend Mosquito Joe they kept the mosquitoes away while we spent many evenings on our outside deck. We have protected Woodlands behind us and enjoy all the wildlife around us. Thank you!
Response from Mosquito Joe of North Oakland County
Thank you for your recommendation and review, Kerry! It's lovely that you can enjoy the wildlife without being the mosquitoes' main course! We hope you enjoy many more evenings outdoors.<br>The Mosquito Joe Team
Professional kind staff
Response from Mosquito Joe of North Oakland County
Friendly service and fewer bites? Sounds like a win to us. Thanks for the great review, Becky!<br>Mosquito Joe of North Oakland County - Pest Control Team
Service technician did a great job and sprayed our complete yard for mosquitoes and ticks! Super
Response from Mosquito Joe of North Oakland County
Thomas, your 5-star review and appreciation for our service technician's work has us beaming with pride! We're excited that you're no longer the main course for those pesky pests. Your words are as refreshing as a summer evening without a single mosquito in sight. Your satisfaction is our top priority. Thank you for your continued support and for choosing us for your needs!<br>Mosquito Joe of North Oakland County - Pest Control Team
Owen took the time to answer some questions I had, very capable and polite. Job well done!
Response from Mosquito Joe of North Oakland County
Thank you for your review, Lon! We're delighted Kyle's treatment was valuable and we hope you enjoy your swat-free paradise! <br>The Mosquito Joe Team
Response from Mosquito Joe of North Oakland County
Linda, we’re glad we didn’t give those mosquitoes a biting chance—thank you for the five stars!<br>Mosquito Joe of North Oakland County - Pest Control Team
As always, Mosquito Joe's techs are the best! Always a pre-arrival courtesy notification, good service and let us know the job is completed.
Response from Mosquito Joe of North Oakland County
We're happy to see you're pleased, Julie! Thanks for trusting our team to send those pests packing. <br>The Mosquito Joe Team
Great job of getting every area thoroughly.
Response from Mosquito Joe of North Oakland County
Yvonne, thank you so much for taking a moment to leave us an excellent rating. We are pleased to know that you've had a positive experience with our outdoor pest control services. <br>The Mosquito Joe Team<br><br>
Great service and addresses any issues that arise
Response from Mosquito Joe of North Oakland County
Michelle, your 5-star review and positive feedback about our service has our team grinning from ear to ear! We're buzzing with joy to hear that our service was up to the mark and we were able to swat away any problems that cropped up. Your satisfaction is our top priority. We value your trust and look forward to serving you again in the future!<br>Mosquito Joe of North Oakland County - Pest Control Team
Spray and Intek works great in a moist forested area. Dan did an excellent job for us. He is the main reason we will be signing up again next year.
Response from Mosquito Joe of North Oakland County
Thank you for your positive feedback, Tyler! We're glad to hear you had a great experience with our services. Your support means a lot to us, and we look forward to serving you again.
Response from Mosquito Joe of North Oakland County
Your buzz of approval means a lot, Todd. Thanks for letting us be part of your pest control game plan!<br>Mosquito Joe of North Oakland County - Pest Control Team
Excellent Service! Jake was very courteous and friendly and he knew his job. Very Happy!
Response from Mosquito Joe of North Oakland County
Hi Cathy! We're equally happy to hear Jake's been able to swat away your pest problems. We will make sure he gets your message!<br>The Mosquito Joe Team
Response from Mosquito Joe of North Oakland County
Thank you so much, Paul. We’ll keep working hard to make your yard a no-fly zone for mosquitoes!<br>Mosquito Joe of North Oakland County - Pest Control Team
Steven did a really great job! Took great care with our various yard spots and was very friendly and professional!!
Response from Mosquito Joe of North Oakland County
Debbie, thank you for letting us know that our mosquito-fighting service professional, Steven, did an amazing job thoroughly treating your property! We can't wait to let him know you think his service is the bee's knees.<br>Mosquito Joe of North Oakland County - Pest Control Team
Great job, Patrick did a very through job thank you!
Response from Mosquito Joe of North Oakland County
You're welcome, David! We'll be sure to let Kyle know you were pleased with his treatment and we hope you enjoy getting your outside on. Thank you for your review! <br>The Mosquito Joe Team
Difficult property to spray for mosquitoes. He spent the time and effort needed to do a good job. I'm glad it's the same person every time. He has developed a pattern that covers the entire property quickly.
Response from Mosquito Joe of North Oakland County
Jay, we're prepared to tackle the most difficult properties, and we're more than willing to put in the work to make your yard a mosquitoes worst fear! Thanks for your shout-out; we'll make sure David gets your recognition. <br>The Mosquito Joe Team
Response from Mosquito Joe of North Oakland County
Fred, thank you for buzzing about our outdoor pest control services!<br>Mosquito Joe of North Oakland County - Pest Control Team
No itching here! Thanks Joe!👍🏻
Response from Mosquito Joe of North Oakland County
It's our pleasure to help, Cindy! Thanks for your fantastic feedback. <br>The Mosquito Joe Team
What a joke. After filling out the request form, giving my info and the service requested along with reserving a time for the service, I received the response " our team is working on your quote and will be contacting you shortly." I then never received a response and no one showed up at the reserved time. This is a franchise selling umbrella company selling a colorful truck to a local "I'm a business owner" entrepreneur. If you're looking for pest removal find someone reliable.
The worker did a good job but we still have a lot of mosquitos! Can someone please come back out and spray again asap?
You sprayed my yard but did not look what you were stepping on! You stepped and knocked over my fairy garden. Broken fence and wings. Please watch out next time where you step!!
Called and asked about controlling the biting gnats/no-see-ums in and around my deck and patio area. This is what their website states: "One of the best ways to get rid of no-see-ums is by calling your local Mosquito Joe®! Our professional mosquito, tick, and gnat pest control is designed to help you get back outside, bite-free. Our Mosquito Joe services include options that can effectively help keep pests like no-see-ums and other biters away for up to 30 days". The lady that answered by stating that they can't be controlled because their life span is only around 24 hours and that they would just keep coming back. So I looked it up. Their life span is anywhere between 7 and 30 days depending on the species and the environment. Won't be using this company for anything.
Not a customer, nor would I be. You'd think, after asking them for prior notification, they'd call me before they treat a neighbors lawn, as we are beekeepers. But no, no call and two dead hives. DO NOT HIRE A COMPANY THAT CARES NOTHING ABOUT OUR POLLINATORS. This petroleum-based chemical is entirely UNREGULATED and kills every insect, beneficial or otherwise. Shame on you for spraying two days ago when there are NO MOSQUITOS..this exemplifies their GREED!!
Updating my review 9/18/23 My service 9/7/23 was completed within 5 minutes. I was told they were using the natural spray that I requested. After the extremely fast application, I went outside. It did not smell like any natural spray was applied. I sent a message 9/7 and 9/15. I’ve been ignored. I don’t know what happened but the quality and customer service has gone way downhill. My yard has wetlands. We had crazy amount of mosquitos. It’s so much better now. I should have done this years ago. Thanks Mosquito Joe!
Response from Mosquito Joe of North Oakland County
Janette, it's our priority to serve our customers well, and we're sorry you feel like our level of service has changed. We're so glad we could connect with you, and we look forward to providing a complimentary respray for you tomorrow. We'll be sure to follow up in a few days to make sure you're seeing the improved results. Thank you!<br>The Mosquito Joe TeamThe Mosquito Joe Team
I am usually not home when the service is done but today I was and so disappointed that they missed half my yard!! They sat out front of my house for 10mins before and spent not even 5 minutes applying. Missed the sides completely. Wow! Finding a new company
Response from Mosquito Joe of North Oakland County
Felisha, we're sorry this happened! We always strive to provide buzzworthy treatments to keep you covered, and we've been proud to service your lawn since 2021. We were happy to send our technician back out to respray your property, which we're always glad to do. This isn't usual of our treatments, so thank you for bringing it to our attention. As this is the first complaint we've received from you during the two years we've been treating your lawn, we hope to continue to keep you covered. Thank you!<br>The Mosquito Joe Team
Product seemed to work OK but their workers are incompetent and never provided adequate notice before coming to apply a treatment so I could clear my yard of kids toys and lawn furniture. They also never covered features in the rear of my property and each visit was inconsistent in where product was applied. Most recently I received the text notification 15 minutes before a worker showed up and I was unable to move kid toys, some chairs, and clothing that was hang drying on my back deck because I was at work. I have video footage of the worker spraying directly onto my kids toys and chairs in the yard AND his clothing that was hang drying on my back deck. I called immediately to cancel service and when I explained why the lady on the phone told me the worker did not do what I had video footage of him doing. Plenty of better services around - avoid this joke of a business. Or better yet, if you want something done right these days do it yourself.
Response from Mosquito Joe of North Oakland County
Chris, we understand your concerns and apologize sincerely for the last-minute notification of our arrival. We take the safety of your family and property very seriously and have been working with our technicians to ensure personal belongings and the surrounding areas are never sprayed. We want to assure you that you were not charged for the service performed that day. Thank you for sharing your feedback with us; we appreciate the opportunity to learn and grow!<br>The Mosquito Joe Team
Lack of customer service. Show up on the day they want, not when scheduled. Office people rude and don't seem like care about keeping customers. Canceled with them for 2 properties. Update..... Appointment was scheduled for one day and no one show up. Instead, technician decided to come next day. He has seen me outside and I was not far away to have a little conversation and let me know he is ready. It was not 15 minutes, so this is lie. The reason I ask customer service to let me finish because person keep interrupted me while I was talking. This is not Professional. After this, I did ask to cancel services for 2 properties I had accounts for. Unfortunately services went worst since last year, which I was pretty happy with and had no issues.
Response from Mosquito Joe of North Oakland County
Hello Dimitriy, we wanted to take a moment to respond and clarify some of the circumstances you mentioned in your review. Customer service is a part of our business that we truly pride ourselves on, whether that is making sure the needs of our customers are met, areas of concern are addressed, or if they are unsatisfied in any way, always seeking to reach out and make it right. Part of that service is letting our customers know what day we are arriving and alerting them when we are on the way, as was the case when our technician notified you 30 minutes before he was set to arrive. Our technicians are not cleared to treat a property until everyone is inside and windows are closed, and in this particular instance, the technician waited 15 minutes for you to go inside before continuing on his route for the day. When you called the office, we let you know that we could gladly have the technician come back and service your property the next day to maintain the consistency of the treatment. In an industry such as this, respect between the customer and the business's employees goes both ways, and while our customer service representative was explaining this solution to you, you cut her off and told her not to speak until you were done talking. Unfortunately, this is not the kind of relationship that is beneficial for our employees and team, and we felt it was best to go ahead and cancel your service at this time. We care deeply about our customers, and this care extends to the well-being of our hardworking employees as well, and while we're not afraid to address issues or concerns that our customers share with us, we do expect there to be respect, professionalism, and understanding in our interactions. Thank you for your time, Dimitriy, and we wish you the best.<br>The Mosquito Joe Team
I hate leaving negative reviews, somethings are better left unsaid - but when a company takes money, doesn't fully perform work and makes promises and cannot deliver - thats a game changer. Requested a booster application, was told a technician would be there by 5pm the next day (Thursday). On Friday, I still had no call, no visit and no email confirmation. I called at 11 am and talked to Amy again - who is lovely. She attempted to get this resolved and was told she spoke to the owner and someone would be there by 5pm. Great - but not so great. No one called, no one showed up and no email again. I even gave it another day thinking maybe they'd show on Saturday. Well its nearing 5pm and no visit. They've been terminated and I will use the more expensive, small mom-and-pop place that will actually deliver.
Contact Information
Phone
+1248-843-0006Address
2040 Airport Rd, Waterford Township, MI 48327
Website
mosquitojoe.comHours
Services
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