Anteater Pest Control
Verified1755 Sherwin Ct STE. 5, Waterford Township, MI 48327
Open 5 days/week, Early hours
About Anteater Pest Control
The company with an appetite for all sorts of bugs! Family owned and operated in Waterford Michigan proudly servicing all of the Oakland County area since 1993. We specialize in taking care of what bothers you!
Rating Breakdown
4.6
★★★★★110 reviews
Customer Reviews (29)
After service was not good. No priper cleaning even after multiole request.
We’ve used Anteater on and off since we bought our house 12 years ago. They’ve always been reliable and quick to come out and assess/treat whatever the issue is, whether we needed monthly treatments due to insects that took up residence while the house was empty or whether we needed an infestation of bees eradicated. The past couple years, the same technician, Jacob, has always come out and does a great job assessing the situation and educating me about what’s going on/what to look out for with a particular pest. He was also really kind to my autistic son who tries to befriend every stranger who comes to the house. I really appreciate people who make an effort to be kind and to educate you when they’re completing a service for you.
Super pleased they were able to come out the day of our phone call to take care of the ant problem in our home. Nice guys and professional! Would highly recommend this company.
Great family-owned company
Called on short noticed with ant problem in one of my rentals. They were extremely friendly, helpful and showed up within 30 mins to take care of it. Great service. Highly recommend 5*
Response from Anteater Pest Control
Thank you for your kind words! We're thrilled we could promptly resolve your ant issue. Your recommendation means a lot to us!
They do great work I do all the fleet services at the shop I work at great people friendly staff always pleasant to deal with hard to find a good local company that sticks to professionalism and they do just that thank you
Response from Anteater Pest Control
We appreciate your feedback! Maintaining professionalism and providing excellent service are our top priorities. Thank you for recognizing our efforts and helping maintain our fleet!
Sebastian is the best!!
Response from Anteater Pest Control
Thank you so much for your kind words! We greatly appreciate your feedback and are thrilled to hear that Sebastian provided you with excellent service. We take pride in our team's dedication to pest control and customer satisfaction. If you ever need our services again or have any questions, please don't hesitate to reach out. We're here to help!
I have used Anteater Pest Control for over 6 years. The tech, Sebastian is very knowledgeable and personal. I appreciate the company works with me due to schedule. Keep up the good work!!
Response from Anteater Pest Control
We sincerely appreciate your trust in Anteater Pest Control for over 6 years. It's wonderful to hear that Sebastian has provided you with knowledgeable and accommodating service. We're committed to maintaining a pest-free environment for you. Thank you for your support, and please feel free to reach out if you need any assistance or have questions in the future.
Response from Anteater Pest Control
Thank you so much for taking the time to leave us a 5-star review! Your positive feedback means the world to us. We're delighted to hear that you had a great experience with our service. If you ever have any comments or suggestions in the future, please feel free to share them. We look forward to serving you again soon!
Sebastien is the best. He asks what pests I've seen and where, is thorough and so knowledgeable about his products. I've hardly had a bug in the house that didn't come in when my door was open for weeks.
Response from Anteater Pest Control
Thank you for your wonderful feedback about Sebastian! We're thrilled to hear about your positive experiences with his service. Sebastian's attention to detail and expertise in identifying and addressing specific pest issues is truly valuable. We're glad to have him on our team, ensuring that your home remains bug-free. If you ever have more insights or any questions in the future, please feel free to share them with us. We're here to keep your home pest-free and comfortable.
Sebastian is great. He’s always friendly and efficient. If he’s ever running a bit late (which is rare), he lets me know, but otherwise he’s on time and thorough.
Response from Anteater Pest Control
We appreciate your kind words about Sebastian! Friendly, efficient, and punctual service is what we aim for, and we're delighted to know that Sebastian has consistently delivered on that. If you ever require our services in the future or have any questions, please don't hesitate to reach out. We're here to ensure your satisfaction.
Sebastian is excellent & knowledgeable about the chemicals he sprays. He knows what he is doing. He is very respectful of my home - never leaves any puddling on the floors & he doesn’t rush thru the job. He cares about the customer. He’s professional & very welcome in my home. I know I am in good hands when he comes to my home
Response from Anteater Pest Control
We greatly appreciate your kind words about Sebastian! It's fantastic to hear that he consistently delivers excellent, knowledgeable, and respectful service. We take pride in having professionals like Sebastian on our team, and your trust in us means a lot. If you ever need any further assistance, please don't hesitate to reach out. We're always here to ensure your home stays pest-free and comfortable.
We have used Anteater for a while now and are very happy with the services. Tim has been very professional and helpful, yet friendly...great service!
Response from Anteater Pest Control
Thank you for your continued trust in Anteater Pest Control. We're thrilled to hear that Tim's professionalism and friendliness have contributed to your satisfaction with our services. We're here to provide great service whenever you need us!
We have been using Anteater for over 15 years. They do an amazing job taking care of us. Jacob is always on time and is willing to go above and beyond to keep our house safe from bugs.
Response from Anteater Pest Control
Thank you for your 15 years of trust in Anteater Pest Control! We're delighted that Jacob's dedication and service have met your expectations. We're here whenever you need us to keep your home bug-free.
Sebastian has been our technician for some time, he is very knowledgeable and helpful, always here when we need his help! He represents your business well and is very focused on his clients!
Response from Anteater Pest Control
Thank you for taking the time to share your feedback about Sebastian! We're thrilled to hear that he has been a valuable asset to your experience with our services. Sebastian's dedication to providing knowledgeable and helpful support is what we strive for at Anteater Pest Control.
Response from Anteater Pest Control
Thank you so much for taking the time to leave us a 5-star review! We truly appreciate your support and are delighted to hear that you had a positive experience with us!
Great service by Sebastian!!!
Response from Anteater Pest Control
We appreciate your kind words about the service you received from Sebastian! It's fantastic to hear that you had a positive experience with us. Our team is dedicated to providing excellent service, and it's always rewarding to know our efforts are valued. If you have any more feedback or if there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future!
Sebastian is very responsive and very knowledgeable. He handled our problem quickly and effectively.
Response from Anteater Pest Control
Thank you for your kind words! We're pleased to hear that Sebastian was able to help you efficiently and effectively. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to assist you anytime!
Sebastian always listens to our story and explains options before he carefully follows through on an action plan
Response from Anteater Pest Control
Thank you for sharing your feedback! We greatly appreciate your kind words about Sebastian's attentive approach. It's our priority to ensure that our customers feel heard and well-informed throughout the process. If you ever have more stories to share or questions to ask, please don't hesitate to reach out. We're here to assist you every step of the way.<br>
I’ve used Anteater for almost 30 years now! Wow, I’m old. I have no ants, no critters and any sign of them they are quick to respond. Super friendly and professional. Ethan is amazing and never misses a scheduled visit.
Response from Anteater Pest Control
Thank you for being a loyal customer for nearly 30 years! 🎉 We're thrilled to have been your trusted pest control partner all these years, We appreciate your kind words about Ethan and our service. We're here whenever you need us to keep your home pest-free.<br><br>
My husband called them 2 separate days and left a voicemail and no one returned his message. I called a 3rd time and finally reached someone. They make you pay 5 or 6 times a year, not flexible with their plans. They conveniently forgot to disclose that if I suspended my services through the winter my price would double when I wanted to start up again. Said I was no longer a mature customer. If they had been fair and provided full disclosure I could have made a better choice for our household. A company who does business like this does not deserve to stay in business. Find a different company who knows how to treat their customers fairly and doesn’t withhold information. There are a ton.
Called twice back to back weeks with no answer. Left a voicemail and filled out their online forum - no one has gotten back to me.
I would rate higher but today june 10th, our technician arrived with no face mask. When you enter a house you are exposing your worker and us. This is not a political reaction this is a health one.
absolutely terrible customer service. the woman who answers the phone is the most unfriendly individual i think I've ever dealt with. the person that came to our home stole the money we paid them, which turned into a whole mess. we kept receiving bills and wondered why.. when we called to figure out why we were getting these bills, the woman was again very rude saying we did not pay our bill. we had to prove to the office that we paid (which we did.) the second guy that came to our house, (a teen boy) wrote the credit card info wrong. once again had to prove that person came to our house and that we paid our bill. i chose to discontinue service and they are saying i have to pay 65% of the total cost. i will not pay for services i did not receive. please, spend your money elsewhere and with a company that is organized, understanding and at the very least, polite.
We have used these guys for almost 3 years. I am just fed up. They are ALWAYS late or just don't show up and when we call there is always an excuse - tire blowout, running late, etc. Give me a break. Oh and we still have ants!
They showed up so late I had to leave the house and then they ran our charge card! Very poor service.
We called anteater about a bees nest on the roof on 8/10. They guy showed up without a ladder or bee suit. He was suppose to reschedule which they "penciled" us in and never showed up. Then they were suppose to call before they came with Monday or Tuesday. No call no show. 8/24's appointment was for 9:30. I cancelled at 10:30 because of no call no show.
Stuck with them for over a year, but after three times of showing up extremely late with no phone call and one time not showing up at all, I had had it and cancelled services. Very disappointed and would not refer them to anyone.
Awful company.. False advertising. They tell you one thing and they do the complete opposite... A total rip off.. I will never ever refer anyone to them.. The offfice manager was rude and smart talking..Very disrespectful
Contact Information
Phone
+1248-666-5357Address
1755 Sherwin Ct STE. 5, Waterford Township, MI 48327
Website
anteaterpestcontrol.comHours
Services
Frequently Mentioned