Provider profile

Michigan's Bat Expert

4.9 stars from 942 customer reviews · 5720 Highland Rd Ste C, Waterford Township, MI 48327

  • 4.9 out of 5 stars
  • 942 customer reviews
  • Waterford Township, Michigan
  • Open 7 days, Early hours, Evening hours
4.9
Rating
942
Reviews
Yes
Claimed
Yes
Website

About this provider in Waterford Township

We are a full service bat removal and wildlife trapping & relocation company. We also specialize in attic clean outs after the animals and bats have been safely removed.

Pests handledbatssquirrels
Methods2 different methodsanimal removal

Rating breakdown from customer reviews

4.9

942 reviews

5
892
4
24
3
7
2
3
1
16

Customer reviews for Michigan's Bat Expert

TL

Teresa Lynch

4mo ago

OMG!! first I must say that I was terrified when I found out what was going on in my attic. Bat Man,"Sam" the owner of Michigan Bat Expert came to my home and accessed the situation. After speaking to Batman, I fired my first squirrel guy because I knew that Batman was clearly the one for the entire job. His team of Super Heroes , Jessie, Michale and Weston x3 came out daily working diligently to resolve the problem. The team text daily scheduled arrival times along with leaving daily updates on my door to keep me abreast of the situation. All of the Super Heroes were polite, professional, informative and you could tell they loved their job!! (ewwwwww) 😳 I would highly recommend Michigan Bat Expert for the Job!!!! Thank all of you for a job well done!!!! Teresa😍

Provider response

You are more than welcome Teresa, and as always thank you for the great review!

FM

Felix Mason

4mo ago

Michigan bat did a great job removing the skunk on my backyard a return my trap the next day as they said but it wasn't mines because my was a new trap

AG

Amy Gray

4mo ago

I recently used Michigan Bat Experts to help deal with a bat issue in my attack. I recently bought a home and during the inspection there was a lot of evidence of bat activity up there. These guys were able to come out and provide a quote/scope of work very quickly, along with coming back out to start the work. There were a TON of places in my attack that needed to be closed off. The 2 men who came were very thorough and really knew what they were doing! They were very polite and explained all of the work they did. Now I just have to wait 30 days until they can come back and do the clean up! I had another quote for this work it was a little less expensive, but not nearly as thorough as this company. To me it’s worth the little bit extra to make sure all is done and cleaned up / sanitized 100%. So far I highly recommend and will re-post after the clean up!

Provider response

Thank you for the review Amy, we greatly appreciate it!

RR

roger reed

5mo ago

Very timely response traps set and now we wait, very pleased with response time literally called 630 wednesday night amd arrived 830 thursday morning..... Took a couple days for weather to agree and we got one left trap for any extras but we havent heard any and none showed up great job team....

Provider response

Thank you for the review Roger!

VS

Village Square

5mo ago

Very professional and knowledgeable.

Provider response

Thank you!

RP

Ron Porter

5mo ago

Timely and very thorough with follow up. Great job with the repairs too. Highly recommend for animal removal !

Provider response

Thank you Ron, we appreciate the great review!

WF

Wendy Flusty

5mo ago

Came right away, were very nice, and quickly did the job

Provider response

Thank you for the great review Wendy!

ME

Megan Elinski

5mo ago

Timely and Professional!

Provider response

Thank you Megan!

JL

janice lein

5mo ago

Sam, the owner and James came out and assured me they wouldn’t leave until they caught the raccoon which had been IN my house for 5 days. It was a challenge to say the least for them to find it because I had an enormous amount of furniture, clothing, everywhere. It took awhile and they didn’t leave any area unchecked but they caught it and removed it. I cannot express how grateful I am to the both of them for their diligence in spite of working around so much “stuff.” Don’t hesitate to call them for help - they do what they promise to do!

Provider response

Thank you for the great review Janice!

LS

Lisa Sarno

5mo ago

still happening but I feel confidant Update! Today the really good looking guy who has been my squirrel expert, closed off the places on my house where the squirrels are entering. I have heard no squirrels since my hero showed up!! I love this !

Provider response

Lisa, thank you for the great review!

SB

Sandra Banda

5mo ago

The inspector was very knowledgeable friendly, took the time to explain everything answered all my questions.\nI was pleased with my visit

Provider response

Thank you for the great review Sandra!

JR

James Rostash

6mo ago

Guys worked hard even in the cold windy weather. Appreciate your service. Definitely recommend.

Provider response

Thank you James!

KW

Kelsey Whelan

10mo ago

I called this company to find what was causing an awful smell from my crawl space, believed to be an animal. They did not find anything. I had another company come out, and there were TWO animals down there (one in the furnace and the other in the coil). I will not be using this company again or recommending them to anyone.

Provider response

Kelsey, in March, we were contacted regarding the live trapping of a skunk. However, we did not receive a request for the removal of a deceased animal or the unpleasant odor emanating from your crawl space. We placed live traps but observed no activity. We have documentation from our daily monitoring of the live traps; if you would like, I can provide that to you. If we had known about the bad smell from your crawl space, we could have taken appropriate action.

NP

Nicki P

1y ago

They never solved my actual problem and charged me $600 and then gave up...still dealing with groundhogs digging under my house. Waste of time and money, just buy traps and deal yourself

Provider response

Please give our office a call, all trapping fees are valid for 30 days after pulling traps. If you are still having an issue we will come back out and set traps at no charge.

JB

John Beshai

2y ago

They never explain to me why they did not to catch the animal that still digging tunnels in my backyard , I don't recommend this company to anybody, save your money.

Provider response

Hello John, we last serviced you in April 2023, if you are having an issue still we are glad to help, please give us a call.

TC

Tatyanna Coleman

3y ago

We have had this services for a home in Auburn Hills for the last 2 years; and they do not know what they are doing from poor installation, workmanship; lack of professional. We have called the office and asked to speak to the manager and was told there’s “ no real manager” just 2 secretaries. Needless to say we still have bats in attic after a major overhaul, re install of insulation and supposedly seals from the bats re entering… we still have bats! Additionally, we were told to but a bat house!!!! … not exactly the solution. Would not recommend this company for any bat removal work !

Provider response

Tatyanna, the work performed was not under Michigan's Bat Expert. The company, Bat Specialist of Michigan, is who provided you with services however being they went out of buisness we took on the job to try to be of assistance. We have been out to the house free of charge on a few separate occasions to seal up any entry points and have provided estimates of work that is needed to rid this house of bats however those quotes went unapproved. We have also called and left messages pertaining to the clean up of the bat guano in the attic as well, which again went unaddressed. The bat guano in the attic is what will continue to attract bats to the house and the clean up is a very important part of the removal process however with no call back or an approval our hands were tied. We are more than happy to continue to help but please understand that the issue you are having is not the fault of Michigan's Bat Expert. The owner, Sam, has tried to reach out to you and is more than willing to resolve this matter as well. Thank you.

AW

Ashley Walkee

4y ago

They price gouge and prey on the older. They claimed to have gotten the squirrel out of my house I asked to see they claim it was already in the truck and did not show any proof. I am still hearing the noises so obviously they lied please do not use company if you are older

Provider response

Sorry to hear that Ashley. I do believe you have us mixed up with another company, I tried to look you up by name and have no matches. Our technicians take photos of every animal captured from every job site, as we email the photos with the invoices. Also we do not close out any job before knowing all problem animals are captured. And we do offer a senior discount for all of our elderly customers. Please reach out to our office so we can better assist you, 248-800-4126.

CH

Cathy Hops

4y ago

Didn’t show what they”caught” still am hearing noises same day. Claimed to have caught the animal and charged me when obviously they didn’t beware!!!!!

Provider response

Sorry to hear that Cathy. I do believe you have us mixed up with another company, I tried to look you up by name and have no matches. Our technicians take photos of every animal captured from every job site, as we email the photos with the invoices. Also we do not close out any job before knowing all problem animals are captured. Please reach out to our office so we can better assist you, 248-800-4126.

MH

Marcia Harrison

4y ago

I had a bat in my house and I was able to get it outside. I called Michigan Bat because I was concerned there would be more in the house. They came out to do an inspection for $150 and found no sign of additional bat activity. While they performed the inspection, they did not take off their shoes or put on shoe protectors. They tracked dirt up my stairs that I had clean stair by stair once they left. They said they would provide an estimate to perform bat prevention in the spring. I received the estimate for $900. I couldn’t understand why they would suggest such a service since they found no sign of activity. I think the company was trying to pray on my fear of bats plus the fact that I’m in my eighties to extort money out of me. My son and daughter in-law used Michigan Bat to actually remove bats from their house and never spent close $900. Be careful.

Provider response

Marcia , It was a pleasure speaking with you. I'm glad we were able to clear things up for you. Please feel free to call us with any other questions .

JF

Jones Finesse

6y ago

Not professional at all it was a waste of 150$ service fee both guys that came explained 2 different methods neither was on the same page! Do yourself a favor and call a different company!

Provider response

Hello, Im sorry to hear that you had a bad experience. We strive to make our customers happy and feel like they can trust our company to help them out. We will be following up with our employees on this matter.

KT

Karen T

7y ago

I experienced the same as the other 1 review . Caulk drippings all over the roof and I still have bat doors installed on my home , and bats . The date of service was 7/19 and I fought to have bat specialist of Mi to return.

Provider response

Mrs. Bailey, as we looked up your work order we have it noted that we did come do a bat exclusion at your home under an order from Moon Lake Management Co back in July of 2018. After we were there you decided to have another bat removal company come out and complete the job which in turn voids the warranty we had in place. Moon lake Mgmt also told us to not return as you were hiring another company. The bat door removal would be the responsibility of the company you hired to replace us. If you have any questions please call the office at 248-800-4126 Thanks

KT

Kyle Tremel

7y ago

Would not recommend, took months for them to even come out to take out the one way door that wasn't doing anything, I still had bats whole time, and by the time they took out the door this is what it looks like afterwards. Metal screen and a bunch of caulk leaving me a sloppy mess to look at whenever I go out my back door. Not what I would call professional work at all. Have somebody else do it if in your area if you can.

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