Taylor Termite & Pest Control, LLC

I’m absolutely 💯 satisfied with the professionalism and politeness of this company✅ Shout out for Chris’s amazing joyful spirit. Each time he comes to our home he’s patient with me-as I ask questions about each unfamiliar insect that I find in our home. And his kindness is greatly appreciated! Office staff - Savanna 💜! At one time even owner came! Thanks so very much for providing us with exceptional service. I highly recommend this pest control company, I would not hesitate to call them, should you need pest control services!

Lucky to have found this company. I’m new to living on the Eastern Shore and hate bugs! Very pleased with organic products used, quality of the service they provided and their customer service and professionalism. Great rates too! I’ve committed to a monthly preventative service and just renewed for another year! Highly recommend!

Brad and his team have serviced our home for multiple years now and have been wonderful. The Taylor family has been pillars in our community for years too. The staff which included our tech Scott have been wonderful in addressing any and all our pest control needs over the years.

We have used Taylor Termite & Pest Control for our business office and home for many years. They are always available on a moments notice and ALWAYS get the job done.

I have used Taylor Termite for a couple years now and couldn't be happier. Living in Ocean Pines, mosquitoes and ants are a nightmare. Any time we've had issues outside our normal schedule, they have come out and treated again. Communication is fantastic and they are always very professional and thorough.

I have been using Taylor Termite for about 5 years now and they are by far the most professional extermination company on the shore. I have them spray quarterly and have not had a single pest problem since I've started using them. I really like the fact that they call the day before to advise that they are coming. I highly recommend this company.

The past few years we've had serious issues with ants in my home, but had never considered pest control. We started management last year and I was so thankful this year, thanks to Taylor Termite we barely saw an ant around our home this entire year!

We had an issue with ants/wolf spiders about a month ago. We called Taylor Termite and they came out took care of our ant/spider problem. The technician was very kind and answered all of our questions about our concerns with the issues we were having. Ever since they came out we have not had any further problems with any annoying pests.I would not hesitate to call them again for any pest control problems. I highly recommend them to my friends and family.

I have used Taylor Termite for years to treat for occasional fleas, annoying ants and pesky mosquitos.Taylor Termite has always been my go to for all my pest control needs. Excellent service and staff.

So happy with the vapor barrier Taylor Termite installed in our crawl space. Brad Taylor was very good to deal with from start to finish. He is extremely knowledgeable and explained the different options. The crew was professional and accommodating through out entire process. I strongly suggest you choose Taylor Termite for your needs.

We have been using Taylor Termite and Pest Control for more years then I can remember. They have been exceptional since day one. They visit quarterly and are always attentive and prompt. I have many family and friends that feel the same way about their services.

I WAS a paying customer of Taylor Pest Control and maintained a contract for pest services. The technician that serviced my property was the ONLY reason I stayed as long as I did with this company. I am no longer a customer because of the following: Office staff is incompetent, lies and has failed to respond to service requests. The owner Brad Taylor would rather cover for them instead of provide the services that I paid for. My initial issue was that I signed a contract and it was subsequently lost by office staff and I did not receive service for months until I inquired about why my property has not been sprayed in about six months. Second, after never having a pest issue since purchasing this property in 2018, I had an ant infestation this past Friday and called to request service since I had a contract with them. I left a message at 9am after no one answered the business phone. I called back multiple times throughout the morning because with Easter being on Sunday and family coming to visit, I did not want to spend the holiday with ants crawling all around the house and guests. Finally, later in the day, I get a call from Taylor Pest and was advised that they were closed "since it was a Federal holiday" I was perplexed as I knew this was not true, and advised the caller of such. The story then changed and was then advised that the reason now was because they are a small company and like to treat their staff well. I guess Brad thinks it is more important to give a three day weekend for your employees than to provide services for your customers? I guess you rather your customers jump through phone prompts and leave messages rather than just advising that the business decided to close on a normal workday without notice. Anyway, after getting the runaround from them and the caller not being able to advise whether someone could come out or if I would be charged an additional fee "for emergency service", I decided to go out myself and purchase supplies to get rid of the ants. Yesterday (Monday) morning, I again called about the issue and was advised that Brad would contact me to schedule service. I did not hear him. Today, I called and after again explaining my issues with the office staff, I was eventually left a voicemail advising that I would not receive service until Thursday (a week later) which I felt was ridiculous given the circumstances. I called the office and the phone was answered by the owner (Brad Taylor) who after hearing that being a current and up to date customer with a service contract, I was not satisfied with the timeframe of waiting a week for emergency service. He decided that a contract doesn't matter and said they were no longer going to provide the service that I paid for and to look elsewhere for my pest control needs. Brad Taylor tried to state his reasoning was because of the way I treated his staff; however, if calmly providing feedback to the office staff of a company about their shortfalls and how a company that values their customer should have handled the situation is "wrong" then I don't want to continue service with this company and you probably don't want to be served by them either. I would like to add that I had not talked to the office staff between the time Brad left a voicemail advising that I was on the schedule for Thursday and my calling him to let him know my concern about the wait. So, his rational about the reason for terminating service was a lie. Now I know his office staff get their values.

We have been using Taylor Termite & Pest Control for several years now, mainly for monthly mosquito treatments for our yard since we live in a very “swampy/wet” area & I honestly can’t praise their outstanding service enough! Mr. Alan & his staff continuously go above and beyond for customer satisfaction. Highly recommend them for any pest control needs you may have!!

We have been using Brad and his team for over 2 years since we moved into our home. They come out and do a quarterly spray for pests. They always call ahead and are on time and professional. If we have any return pests that show up after the initial spray they will come out again to identify the problem and address it without any issues. Staff is very friendly and accommodating. I would highly recommend Taylor Termite and Pest Control!

We have used Taylor termite for 2 years since buying our home. We had some issues at first with different bugs and mice so we hired this company . They have been more then helpful in identifying what they were , how to treat , and now have routine maintenance with no bugs or mice!! Always timely, call ahead , friendly employees that have gone out of their way to help us . Also would trust any of them in my home.