J&J Exterminating Shreveport
Verified9458 Paxton Rd, Shreveport, LA 71106
Open 5 days/week
About J&J Exterminating Shreveport
Our Vision is to create a safe and enjoyable working environment with excellent career opportunities for our employees, which in turn provides our customers with quality innovative pest services that exceed their expectations while generating growth throughout the company. The company was founded in 1959, in Crowley, LA, by Robert John Sr. and his brother Harry, an entomologist.
Rating Breakdown
4.8
★★★★★448 reviews
Customer Reviews (30)
Chris was awesome and very patient with my dogs ! Highly recommend!!
As always, Chris does a great job. Very knowledgeable and professional.
Response from J&J Exterminating Shreveport
Thank you for sharing your positive experience and for recognizing Chris’s knowledge and professionalism. Your feedback is truly appreciated and motivates our team to continue delivering excellent service.
Scott is a very personable professional guy! Always on time and very thorough in his inspections and work. Always willing to take care of my problems.
Response from J&J Exterminating Shreveport
Thank you so much for sharing your kind words about Scott and your experiences with our team. We're delighted to hear that his professionalism, punctuality, and thoroughness have made a positive impression. Your feedback means a lot to us and encourages our team to keep providing the best service possible.
I have been using J&J for probably over 7yrs ! Chris our service guy we have has been great , I love having him come every 3 months keeps everything spayed from inside my house and also my covered patio , if we ever see anything they are top notch company will return! Never have had an issue ! No spider Webs at this house Great job Chris
Response from J&J Exterminating Shreveport
Thank you so much for sharing your wonderful feedback and for being a loyal customer for so many years. It’s fantastic to hear that Chris has consistently provided excellent service and helped keep your home and patio pest-free. Your kind words mean a lot, and it’s always rewarding to know you’re satisfied with the results.
Chris Moore is our technician. He does a great job, keeps the wasps under control, always professional. We also had a wee little mouse problem in the attic, and he made sure we were taken care of.
Response from J&J Exterminating Shreveport
Thank you for the feedback Julie, we appreciate it!
Response from J&J Exterminating Shreveport
Thank you, David, for taking the time to share your positive experience. It’s wonderful to know you were satisfied with our service. Your feedback is truly appreciated.
Chris is always on time and respectful. I appreciate his focus on treating my home.
Response from J&J Exterminating Shreveport
Thank you for sharing your experience, Jeremy. It’s wonderful to hear that Chris’s punctuality and respectful approach have made a positive impression. Your appreciation for his attention to detail is truly valued.
Response from J&J Exterminating Shreveport
Thank you so much for taking the time to leave a five-star review. It’s wonderful to know you had a positive experience, and your feedback is greatly appreciated by the whole team.
Response from J&J Exterminating Shreveport
Thank you so much for your positive rating. Your feedback is greatly appreciated, and it's wonderful to know you had a great experience with our team.
Response from J&J Exterminating Shreveport
Thank you so much for your positive rating, Emily. We’re glad to know you had a great experience and truly appreciate your support.
Always friendly and professional!
Response from J&J Exterminating Shreveport
Thank you so much for your kind words, Cody. It means a lot to know that you’ve had a friendly and professional experience with our team. Your feedback is truly appreciated.
The price (quarterly pay) is GOOD and the service is impeccable. Spencer Reese is honest, thorough, and respectable. All wins
Response from J&J Exterminating Shreveport
Thank you so much for sharing your positive experience and for highlighting Spencer’s dedication and professionalism. It’s wonderful to know you’re satisfied with both the value and quality of our service. Your feedback is truly appreciated.
The service visit was able to be coordinated around my availability within the established window of time.
Response from J&J Exterminating Shreveport
Thank you for sharing your experience and noting the convenience of scheduling your service visit. We're glad the timing worked well for you and appreciate your feedback.
Chris Moore is a kind and professional tech with great knowledge of his job. I appreciate his service and looking forward to his service in the future!
Response from J&J Exterminating Shreveport
Thank you for highlighting Chris’s professionalism and expertise. It’s wonderful to know his service made such a positive impression. Your appreciation means a lot to our team at J&J Exterminating Shreveport.
Response from J&J Exterminating Shreveport
Thank you, Betty, for taking the time to share your feedback and leave a rating. Your support is truly appreciated, and it's great to know you had a positive experience with our team. If you have any additional thoughts or suggestions, we're always happy to listen.
Response from J&J Exterminating Shreveport
Thank you so much for the wonderful rating, Tray. We truly appreciate your support and are glad to know you had a positive experience with our team.
Great service!
Response from J&J Exterminating Shreveport
Thank you so much for sharing your positive experience and for the wonderful feedback, Eva. We're delighted to know you were pleased with our service!
Amazing! Everette was the tech that came to assess my property. After a complaint by a renter regarding pests I prepared for the biggest treatment. Everette thoroughly inspected our house giving us not only peace of mind but also being honest that a “nuclear bomb” treatment was not required saving me a large amount of money. Even better was he was local living in the same neighborhood making him even more knowledgeable regarding insects/risk specific to us! Would recommend him anytime!
Response from J&J Exterminating Shreveport
Thank you so much for sharing your experience and for highlighting Everette’s thorough and honest approach. It's wonderful to hear that his local expertise and careful assessment provided you with peace of mind and clarity about your needs. Your recommendation means a lot, and we're grateful for the opportunity to serve you and your property.
Chase is the best pest control man we have ever had, thank you Chase Walker!!
Response from J&J Exterminating Shreveport
Thank you so much for sharing your experience and recognizing Chase's hard work. It's wonderful to hear how much you appreciate his service. Your feedback means a lot to our team at J&J Exterminating Shreveport.
Our technician is Chris Moore, he is very thorough, always pleasant and is willing to go above and beyond. Great service and Keeps us bug free!!
Response from J&J Exterminating Shreveport
Thank you for taking the time to share your experience, Emily. It’s wonderful to hear that Chris’s thoroughness and positive attitude have made such a difference. Your kind words about the service and results are truly appreciated.
Please advise your drivers like this one in photo that it is extremely dangerous to stop on the rr tracks when light has changed red. Had a train approached, he not only put himself, the company vehicle, the train employees but also the cars that were around him in danger. He had ample warning with the yellow light changing to not have pulled onto the track. This was 11:46 am 7/1/25 on Airline approaching Barksdale in Bossier City. Thank you.
Response from J&J Exterminating Shreveport
Thank you for bringing this to our attention and sharing your concerns, Wendy. Safety on the road is extremely important, and feedback like yours helps us remain vigilant. We appreciate you taking the time to provide these details.
Made appointment and they never showed up
Response from J&J Exterminating Shreveport
Thank you for bringing this to our attention, Jennifer. We sincerely apologize for the inconvenience you experienced with your scheduled appointment. Your feedback is important to us, and we are committed to improving our service.
This company needs to go out of business we have roaches real bad at the Aspen apartments an they got sorry guys spraying now that's not professional they spray in one area an come once a month they need come every week to get rid of these roaches Orkin take care of there customer we need Orkin spray company
Response from J&J Exterminating Shreveport
Wayne, What complex do you live in? The property manager is not familiar with a Wayne and we want to get this taken care of for you. please reach out to me directly ay 337-349-7060 - Robert John
Did not perform up to professional standards. We definitely made the wrong choice for exterminator companies. Never again will we be taken for granted, since we are senior citizens. WE DID NOT AUTHORIZE RENEWAL SERVICES. YOU KEEP CALLING AND HARASSING US.SO STOP CALLING. YOU DID NOT PROVIDE ADEQUATE SERVICES. MAKE SURE TO TAKE YOUR EQUIPMENT OUT OF OUR YARD..HERE WE ARE, AGAIN ,BEING HARASSED ABOUT UNAUTHORIZED SUBPAR SERVICES. WE TOLD YOU TO GET YOUR JUNK OUT OF OUR YARD DON'T KNOW WHAT ELSE TO DO.LEAVE US ALONE. SENIORS WATCH OUT FOR THESE SCAMMERS.
Response from J&J Exterminating Shreveport
Thank you for bringing this to our attention, Rick. We apologize for not meeting your expectations and appreciate your feedback.
J and J goes up on your bill without notice. Cathy Dunn You have my phone number call me.
Response from J&J Exterminating Shreveport
Thank you for sharing your feedback, Cathy. We apologize for any confusion regarding your bill and appreciate the opportunity to discuss this further with you.
Spoke with Marcus on today, Company agreed to take care of the issue.
Response from J&J Exterminating Shreveport
Thank you for sharing your experience with us, Robin. We're glad to hear that Marcus was able to assist you with resolving the issue. If you have any further questions or concerns, please don't hesitate to reach out to us.
DO NOT USE THIS COMPANY. In 2020 they sent out a guy to treat termites at my house who had no idea what to do. He stayed on the phone asking what every next step was and made a mess. I had his manager Marcus come back out and redo everything. One year passes and they call asking for money to renew their yearly service. I ask for a report of the trap stations status before I'll renew. DOZENS of calls, texts, and emails harassing me to pay for another years "service" but they can't send someone out to check the stations. I told them to kick rocks and come get their stations. Dont see them again. Now in 2023 I get a call from a very nice lady at J&J asking to come get the traps. I again ask for the report I paid for 2 years ago. She sends me a blank report showing no info on the stations AND A FAKED CUSTOMER SIGNATURE that isn't even close to my name - see photo. She went on to tell me she is the ONLY employee of J&J in all of Shreveport currently. J&J may have been a good company once, which is why I employed them. But in my experience with them since 2020, they have been incompetent, lied to me, harassed me, stole my money, disappeared, forged my signature, and provided a false report. I will never do business with J&J again and recommend no one give them your money.
I will be placing a call to the overall business manager. Worked with the staff here in Shreveport and process was okay. I was not well informed of what would be required for my termite service. After I begin to ask questions, I first got no immediate response. Once I was able to get a response, I spoke to the staff very firmly. It was obvious that they did not take kindly to my asking questions about the service that I received. I was scolded for questions asked. I do not believe that I have a contract with this company. Thank God. As a female, any questions or concerns I have should be welcomed and not frown upon.
I used J and J for inspections after they took over Gator Exterminating. They never provided a report to me for the cost I was paying. I asked multiple times for a report and was never provided.
Technician came to our house and was very rude. Talked down to us and assumed we were poor because we live in a trailer. Will never contact them again
Contact Information
Phone
+1318-714-8545Address
9458 Paxton Rd, Shreveport, LA 71106
Website
www.jjext.comHours
Services
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