About this provider in New Orleans
Spidexx Pest Control offers world-class solutions for home and commercial pest problems throughout the United States. Each of our locations are staffed by a team of highly-trained and experienced pros that know the unique details of pest problems in the community. We offer a wide range of services, including recurring…
Rating breakdown from customer reviews
4.9
846 reviews
Customer reviews for Spidexx Pest Control & Termite - Louisiana
Debbie Williams
I am very pleased with the service that I receive from this company. My tech, Judah, let me know he was here and asked if I had any issues. He even checked on the rodent issue that we had & installed traps for. He is always so pleasant & professional.
Provider response
Thank you for your kind words, Debbie! We're delighted to hear that you had a positive experience with our pest service. Your feedback is important to us!
Joe Harness
Thanks again Chris. I appreciate you taking care of my yard.
Provider response
Thank you for the fantastic review! It's wonderful to hear that Corey provided thorough treatment at your home. We appreciate your feedback and hope you enjoy the results!
Jai Todd
Always personal and professional.
Provider response
Thank you so much for the 5-star review, Jai! We truly appreciate your kind words. Our team takes pride in providing service that is both personal and professional, so it means a lot to hear that reflected in your experience!
Oscar Perez
Chris was quick and efficient and most importantly on time.
Provider response
Thank you for your feedback, Oscar! It's fantastic to hear that Chris provided quick and efficient service while being punctual. We appreciate your support!
Karen Salathe
Friendly and helpful service!
Provider response
Thank you for your kind words, Karen! We're glad to hear that you found our service friendly and helpful. Your feedback is truly appreciated, and we hope you had a positive experience overall.
Tiffany Robertson
Our tech Judah did a great job. We haven’t had wasps for years!
Provider response
Thanks, Tiffany! We're glad to hear the wasp activity was resolved and appreciate your kind feedback on your service with Corey!
Mary Locantro
This company provided immediate assistance to help me fight Rats when needed. I am extremely happy with their assistance. Young Man kindly let me know when he arrived and describing exactly what he was going to do and asked if there were any problems, which I said no problems.
Provider response
Hi Mary, thank you so much for your kind words! We're always happy to help with any pest activity at any time and are just a call away!
Jeffrey Millet
Great attention to detail on my ant infested areas.
Provider response
Thank you for the rating! We appreciate your support and are glad to have you as a customer.
Toni Falcon
Always professional
Provider response
Thank you for your kind words, Toni! We're delighted to hear that you appreciate our professionalism. Your support means a lot to us!
Michael Leefe
Expedient service. Polite! Would recommend to anyone looking for a very good exterminator service
shawan roberson
The gentleman explained the chemicals he was using and he was very patient. Always checking and asking if I have any other concerns.
Provider response
Thank you for your wonderful feedback! It’s great to hear that our team member took the time to explain everything clearly and showed patience throughout the process. We appreciate you sharing your experience with us!
Kathi Neal
Mike did a great job.
Provider response
Thank you for your kind words, Kathi! We're glad to hear that Mike provided excellent service. We appreciate you being apart of the Spidexx family!
Malik Aziz
Horrible company, cancels your contract without letting you know so you can pay a fee!! Beware!!!
Provider response
Malik, I’m very sorry to hear about your experience, that’s definitely not the kind of frustration we ever want our customers to go through. I’d really like to look into what happened and make things right, but I wasn’t able to locate your account based on the information provided. When you have a moment, could you please reach out to us directly or send us a private message with your name and the best contact details? We’ll review your account right away and address any fees or concerns you may have. Thank you for bringing this to our attention, and again, I’m sorry for the inconvenience this has caused. We’re here to help.
Emily Neltnor
If I could give this company NEGATIVE stars I would. They are scoundrels. They do not hold up their end of the contract and then just cancel your contract with a fee. DO NOT SIGN UP WITH THIS COMPANY. You have been warned.
Provider response
Thank you for sharing your feedback. We’re sorry to hear about your experience and take your concerns seriously. It’s important to us that our customers feel supported, and we regret that we didn’t meet your expectations. If you’d like to discuss this further, please reach out to us directly. Your input is valuable.
Cynthia Mitchell
I had a guy named Tyler came to my house showed me a list what he does of all kind of wildlife and I’m scared of snakes and I got a big package so far he only traded for mosquitoes and we still get bite from mosquitoes spoke to a lady saying that they do not treat snakes Lizards everything that Tyler told me he created was a lie I was scammed
Provider response
Cynthia, we appreciate your feedback and will certainly ensure that we resolve your concerns. I want you to feel that you've left your experience with Spidexx on a positive note. I will reach out to you directly and look forward to finding a solution. -Katie P. Customer Success Specialist
Sierra Hand
Please make sure your door to door salesman know how to read. It’s one thing to disregard a sign at the front of a very small subdivision that reads “no soliciting”, but it’s another to ring my doorbell when there’s a very visible sign saying not to ring or knock. I have guard dogs and 2 sleeping babies, one of which has been very ill. I take the proper steps to make sure I do not have random people coming to my door and alerting my dogs. When pointing out said sign to the salesman and letting him know I was not interested, he continued to disregard what I was saying and continued to pitch me his business. Very unprofessional. Your salesman become the face of your company… if this is how business is conducted, I will NOT be utilizing your services.
Provider response
Hi Sierra, thank you for providing your feedback! I'm sorry to hear about your experience with the sales representative and have forwarded this along to our sales manager. Please feel free to call our office at (504) 285-3200 and ask for an account manager if you would like to speak more about this situation or add your home to a do not knock list. Thank you bringing this to our attention and again, sorry for this inconvenience!
RANADA ROBINSON
I’ve been calling Insights for 3 days to get someone to spray my inside home. No one called or came out to spray, but every month money is drafted out my account to pay them. The first month was awesome now it’s been 4 months and I can’t reach no one. This is unacceptable.
Thu Vo
Got a whole year of service but still had pests complaints. On the last month of service, they came and removed the bait boxes from the property. Do yourself a favor and get your own stuff. Saved you $79/month. I was baited to go in a year contract on top of a $350 initial fee because I thought it would be beneficial but it didn't produced results I had hoped.
Randy Foret
The worse pest control ever never showed up and collected money I would not recommend this place they are money scammers
Provider response
Hi this is Jonathan the branch manager. I apologize you feel this way. We are definitely not scammers. We are licensed, bonded, and insured with the state. You have been our customer since 8/22 and we service you many times and have received 5 stars from you. What can I do to change this 1 star to a 5 star?
Warren Dobard
Worst company to go to they will take your money and don't give you service for 3 months
Nick Delatte
They make it impossible to cancel and of course they can take money out ur bank but they won't spray unless u call for an apt why do we pay monthly terrible business
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Treatment and cost guides before you call
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