Dial One Franklynn Pest Control

Truly happy with how things went. Couldn’t be happier!

they are nice too work with and also makes sure all customers are satisfied with their work

I totally forgot to do my review. But in April I ended up finding out I had either squirrels or rats in my attic , I ended up coming across Dail 1. I hired them because we had agreed they were going to catch whatever was in my attic and also they offered a service for fish baits , rats and Roches. When they came to the house they heard the animals up in the attic. After multiple people going up in the attic , one of my family members seen a squirrel. I ended up letting the owner know and so they decided they were going to try to trap the squirrels. They also were suppose to spray my whole house down and the shed outside and they didn’t do that all the way. My mother was home when they did this and she said not once did they spray all the rooms and they never even went to the shed . As for the squirrels they never ended up finding the hole where they where coming in through. It even got to a point where the owner even had the nerve to tell me to sit outside my house all day with a glass wine and find out where the squirrels were coming in through. Which is crazy to me because I’m paying for services , not pay for me to have to do their job. Anyways supposedly they were putting baits to get the squirrels. I later found out they put strings with zip ties in my attic. I still got charged , so I didn’t get a fund refund of my deposit because of a service that wasn’t completed right. At the end I ended up finding another inspector that completed the job. I don’t recommend that anyone having squirrels or animals in your attic to come to these people.

Highly recommended, very knowledgeable, especially with regard to termite prevention and mitigation. This is not a national corporate company, nor a national franchise. Franklynn is locally owned and operated that has been doing business here in Metairie for over 55-yrs. Their service is impeccable, from the welcoming voice of Kim in the office to Josh (one of their termite technicians) in the field. In addition Tony, our technician on the pest control side of things, is wonderful and goes out of his way to accommodate our busy schedule. I've been a Customer for over 20-yrs. In fact my entire family use Franklynn & couldn't be happier. Simply put, the BEST!

I always Appreciate the kindness and professionalism miss Kim exudes every time she calls to schedule an appointment for a termite inspection. We’ve been with Dial 1 for years and have been very satisfied with their service.

Our condo was treated for termites by Dial One after we found fras on the carpet in the living room. The technician, Edgor Mejia, was very polite and informative. He was prepared for our 12 ft. ceiling height and patched the hole after treating for the termites. Excellent job!

Updating my review for 2024. Dial One has been my termite company for a decade, and we haven't seen any termites in our structure in that time, even while the house next door got devoured. Kim is always very friendly and professional on the phone. Whether taking payment or scheduling a visit, Kim is terrific. The crews they send out to inspect seem thorough, and sometimes I send pictures of random bugs I find, and they let me know those bugs aren't destructive. Today the inspector was Edgar Mejia, who had a great attitude. Edgar saw no sign of termites but found a leaky outside pipe that I hadn't noticed. Really appreciated that. From Kim at home station to their crews on my property, and the fact that we still haven't seen termite damage, it feels like a good operation.

Edgar Mejia treated my home with Terrmidor as a termite protection system on December 13, 2024. He was very diligent in his work, which included trenching and treating the soil. It is difficult work and time consuming. He seems to be very particular in his application. I found him very pleasant to talk to, and he had a very positive attitude about the process which took at least six hours to perform. If you’re lucky enough to have him assigned to your project, I think you will agree with me.

Edgar and Josh. They were very informative and inspected my house quickly and efficiently. They let me know exactly what to do to keep my house safe.

Edgar Mejia was so professional and thorough with the inspection.

Edgar great job.

Edgar and Josh did a fine job.

Edgar and Josh

Josh and Edgar were here again to track crash in my house. They were very nice and answered my questions and told me what to look for in the future

Gavin is a great technician. Dial One is an excellent pesr service.

Josh and Edgar did a fine job.

Edgar Mejia did a great job of retreatment of my home for termites. Very professional and thorough. Thanks for job well done!

We’ve been a customer of Dial One for over 4 years after taking over the contract of the previous homeowner. Joshua inspected today and he was the best! Super friendly and told us what we needed to do to improve the house. Overall great experience this year.

Edgar y Josh were very pleasant and knowledgeable of the work they were doing.

Edgar and Josh came to do my termite inspection and did a great job at explaining everything to me. Very professional, kind, and even played with my big fur babies!

We have used Dial One Franklynn Pest Control for regular service and as needed service for years and are always satisfied with the outcome. David has been our technician the whole time and is never anything but friendly and professional. As a woman who works from home I have to be comfortable with anyone entering it during the day and I can always trust that David will get the job done in a neat and timely manner.

We have relied on Dial One Franklynn Pest Control for the past 9 years and could not be happier with their service. Our #1 guy David always accommodates us with his availability and extensive knowledge, as well as prompt and thorough service. David started with us in New Orleans and we were able to keep him on after a move across the lake. We would recommend this company to our friends and family. Thank you!

Joshua just left and did an amazing job walking thru the house with me and then pointing out problems under the foundation we had no idea about with the AC leaks and how that could cause problems potentially with termites. Can't recommend Joshua and Dial One enough

They talk a good service, but don't deliver. On the first visit, the technician refused to treat one area, with piping into bath tub. Of course, cockroaches continued to infiltrate bathroom and adjoining rooms. Refused to come back and provide proper service. Switched to J&J and am thrilled I did so. They deliver! THIS IS IN RESPONSE TO DIAL ONE: I do not have a termite treatment warranty. and explained that repeatedly to the technician. Next company treated that area, and difference was incredible.

i live in New Orleans. Bugs and pests are usually a daily part of our lives. Working with Franklynn Pest Control over the last couple years has made those issues a thing of the past. The technician checks in regularly and is very flexible for our busy schedule. We get services a few times a year and bug and rodent issues are no longer. They even handled a bee hive situation for a friend! ( I got a jar of honey! ) Seriously, if you live in Metairie, New Orleans, Kenner, or anywhere around here, give them a shout. The owner will personally discuss your situation to make sure the best service and solution is set-up.

We have been a Dial One customer since we moved to New Orleans 4 1/2 years ago. I really appreciate the fact that our technician Chris works with my schedule. He is very professional and our dog is very excited to see him.

Parking is unclear 3 sides and gate behind. One side major tow away zone unclear for what company as there is 3 in the one building. Second side for bigwigs/owners you can get away with parking there if you're car is nice don't do it if you have a hooptie. Gate side in the back will probably be full that's the best option if you can find a spot no guarantees. Other than that I had a wonderful interaction with this company nice people