Bug Masters LLC

Bug Masters does an excellent job and all of their technicians are courteous and thorough. We also have them for termite treatment and inspection. We would recommend them to anyone looking for affordable, effective pest control.

Bug Masters has been spraying my apartment for the past 2 years. Every single experience I have had with one of their employees has been AMAZING, they are the nicest guys, and always quick but diligent. Even though I didn’t get to pick them myself, I sure would if given the chance. Bug Masters are awesome!!! Thank you!

We live in the county and just wanted to do preventative bugs before summer and they were on time, professional, and friendly! I will definitely use again. Dillon and Lee were the ones that came out. Thanks guys.

Bug Masters is THE best. Highly recommend!!!!

They are efficient and very knowledgeable and they get to work and get the job done

I have always had very good experiences with Bug Masters. They don't look for ways to manufacture treatments I don't need. I trust the workers.

Have used their services twice at two different places. First time they never showed up, didn't call, had to call them and be told they couldn't come that day after all. Rescheduled. Next time they were four hours late without calling. But did the service, seemed to work. Second house, called explained how bad problem was, was told by one person that a one time service for $75 could be done, I asked if we needed to be gone for 4 hours like other time, she said no, they'd just be doing a different kind of thing. I figure she knows what she's talking about. Guy shows up, says anytime there are roaches they recommend the fogging treatment with machines which requires everyone including cat to be gone 4 hours. Wasn't prepared for that since 1st person told me the opposite. So he did the other one time treatment same price. 2 weeks later, still lots of roaches. Called back on a Monday, they said they'd try to work me in for fogging that day, I said I couldn't do it that day with no notice, asked if they could come Friday, my next day off, they said they'd try. I had a missed call from another number on Thursday so I didn't know it was them and no message was left. On Friday they called to see if they could come over. Again, no notice, I have to pack up all the dishes and food and take it out and then disappear with three kids and a cat for 4 hours, couldn't make that happen with no notice, esp with virus lockdown with no where to go, I asked what about Monday, he said he was pretty sure could do Monday and someone would call me back with a time. No one did. On Monday 8am I called and was told by same guy that they couldn't fit me in and that it boiled down to me not signing a contract, which I couldn't do because my lease is up in less than 2 months. He kept wanting me to call my landlord because he said he always pays for it. But I did not want to call my landlord. I offered to pay for it all myself but still he wanted a contract. I asked could they not do a fogging treatment one time and just let me pay for that. He said it would not be guaranteed, and no they couldn't fit me in at all any time soon I could call back, and then he complained about how they had offered this to me twice and I hadn't let them do it. I explained, again, that he had only offered it on days I couldn't do it with no notice, and he kept trying to argue with me, like it wasn't true. I reminded him again the sequence of events and he then suggested I just call someone else. Don't even bother with these people they are extremely unreliable and obviously only care about contracts.

Great business with respectful employees

Bug Masters in Murray have great service! Polite service technicians and office staff. They were great in responding to our ant problems. They are always there when we need them. Thanks! Only gave 4 stars cause everyone need room to grow.

Bug Masters is a quality company, any one needing pest control should call them first. They are remarkable.

What a great company! They are professional and honest. It was refreshing not to have someone try and sell me services that I don't need. Keep up the good work!

Choose this company. They’re awesome. Every time I call, they’re there that day, and the man who comes is extremely kind, talkative, and happy to do his job. Just set up a contract with them.

I'm a customer for three years now. The rating tells it all.