About this provider in Overland Park
Since 1927, Terminix has been Overland Park, Kansas's trusted choice for expert pest control, termite extermination, and wildlife removal. Our licensed technicians use advanced technology to protect homes and businesses from ants, termites, cockroaches, spiders, bed bugs, mosquitoes, rodents, and nu
Rating breakdown from customer reviews
4.3
676 reviews
Customer reviews for Terminix
Nancy Gilkey
They are the worst customer service and the tech was very rude and refused to spray my home what i paid for will never use there services again. Called and complained about the service i got came one time said they came three times but did not come back in two weeks and said my service was done they lie to you when you call the number tell you tech will be there and never shows up or if does don't do the service it was thevworst experience i have ever had with a service !! i would give a zero s
Provider response
Please reach out to us at socialmedia@rentokil-terminix.com when you can so we can address this situation directly. Thank you and have a great day.
R H
Unreliable. I should’ve listened to what people said about technicians not showing up for appointments. I set up an appointment for this morning, they said the technician will be at my house between 8-10 am. They sent me an email confirmation, so I called them at 9 am just to make sure he will show up, a lady answered and said she could not get a hold of the technician but he will be there. Past 10, and no text or call from the technician that he was on own his way, so I called them and canceled
Provider response
We appreciate you bringing this experience to our attention. If you are willing, please contact us at socialmedia@rentokil-terminix.com so we can work towards a resolution. We look forward to hearing from you.
Charles Sipes
Derek Drake came to home and it was supposed to be a “free checkup” he spent 2 minutes walking around my house and then sat in his car for 20 minutes and didn’t move. When I had signed up for the services I paid a significant amount and was told nothing would be due for along time because it was a quarterly service. So the checkup was supposed to be “free” but then I checked my bank and they’re trying to withdrawal more money. The original man I spoke with did such a good job and we even sat do
Provider response
Thank you for bringing this to our attention. We apologize for your recent experience and would like to help you. Please send us an e-mail at socialmedia@rentokil-terminix.com Listing your full-service address, copy of review and the phone number associated with the account.
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Treatment and cost guides before you call
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