Janssen Pest Solutions

Eddie is the greatest. Very punctual and consistent. Knows his stuff and does a great job.

Steve was vey nice and friendly. Went out of his way to make our new puppy comfortable with a new person in the house.

Great service. Shout out to Ryan for coming out on a super cold day.

I just wanted to take a moment to shout out Ryan. He has done a great job taking care of our properties. He is very organized, polite, and professional! I would highly recommend Janssen Pest Solutions to anyone!

Eddie is very thorough , he is polite to tenants but lets them know what needs to change. I really like his dedication to doing everything right. I would definitely recommend using Jansen pest.

Eddie is very professional, has a great attitude, and consistently does solid work. He’s reliable, you can tell he takes pride in what he does.

Ryan was professional and efficient. Thanks for keeping our business pest free!

Cody and steve always do an amazing job and are very professional!

Eddie takes care of our yearly baiting and anytime an issue arises. He is amazing! So thorough, professional and friendly. Very knowledgeable.

Eddie has been providing service to the apartment complex for 2 or 3 years now. He is professional, knowledgeable and thorough. They're a great company to work with!

The tech that services my location is Eddie! He’s thorough, explains findings and above all is so polite! Highly recommend Janssen and Eddie!

Eddy did a great job he need a raise lol very professional

Big thanks to Eddie at Janssen Pest Solutions! He’s been coming to my apartment for a while now and always does a great job and has kept my unit pest-free. 5-star service for Eddie thanks again

A great company with great customer services. I have used them for many years. I've had experience with the door-to-door pest control companies and I'd tell you to with Janssen over those guys every time.

Cody does good work, he knows what hes doing and informs us with great info about our concerns while hes at our building treating.

Cody always provides quality service when he stops by. Great customer service!

Cody is always great to work with! He’s very friendly, knowledgeable, and clearly cares about doing a thorough job. We always appreciate his professionalism and positive attitude.

Cody did a great post.

I have been a customer of Janssen for almost 13 years. I have had offers to change companies but why would I? They are professional, kind, and great at handling maintenance to keep my home free from unwanted guests, as well as taking care of the yellow jackets that were determined to take over my yard. Ed and Craig are great, and every one else I’ve interacted with has been so helpful. I confidently give them 5 stars and give them as a referral to anyone who asks.

After reading all of these positive reviews, I was hopeful that Janssen Pest Solutions could help with my wasp issue. However, that hasn't been the case. When I initially requested a quote I was told services would start at $189 as flying insects are difficult to treat. I explained that we knew exactly where the wasps were nesting and could direct whoever came out for the service and went ahead and booked. When their employee arrived, he was a young man who was unable to answer any of our questions. We showed him the hole in our soffits where the wasps were nesting and let him go to work. He ended up spraying around our entire house and hardly got the one place we requested. Because he sprayed the entire house our bill came out to $350 (I understand its a quote with some flexibility but that's insane.) The worst part is the wasps never fully went away. We called the company to try and work something out and were told it would be $100 to have someone come out and spray again. When we explained our situation the customer service representative (she was very nice) spoke with the GM who said we could join in a monthly service for rodents and insects - which we obviously declined. We were also told we had a 30 day warranty, that had already expired, if the initial spray didn't work which the young employee never told us about. All in all, disappointed with the service and lack of ownership for poor quality work.

Guy came out. Looked around. Took a flashlight to look for droppings, found few. Quoted me a price with ‘ no guarantees ‘ then got a box 📦 of mouse baits that you can get from Walmart put them in various corners then left. 6 days later I’m still hearing mice….. don’t spend the money. Lesson learned.

Good service!

Janssen damaged my home and refuse to do anything about it never would I recommend them to anyone

Someone from Janssen Pest Solutions recently (last week) attempted to provide a service to a family member and rather than helping them they indicated that they were crazy and that they needed to go see a doctor. This family member is elderly and was just trying to seek help with her situation. I'm not sure how important customer service is at your business, but I don't think that's how you treat seniors. Now she is scared to call to report the situation because of retaliation. Hopefully someone reviewing the site will reach out to figure out who this representative of Janssen Pest Solutions was.

Worst customer service ever! The rep that came argued with me about whether I even had wasps. I didn't go to pest school but I did pull a stinger out of my arm a few nights ago sooo? Would not recommend, would not use. The wasps were more pleasant than the rep you sent.

Don’t use this company. They over promise and under deliver. They do mediocre work and don’t stand behind their promises. There were many things they said they would do, and didn’t. They took my money, I still have a problem and they want to charge me more. Do not trust these people!

They are a horrible company to go through my job had to have them come they didn't look through the house well then they schedulesd 3 weeks out and then the guy who came out was bad mouthing other companies. Very unprofessional. Then the day of the didn't show up we have tried calling them from 8 am till 10 am and still no answer!!!!! Not happy with this company at all and do not recommend them!!!!

My wife and I bought a house a few months ago. When we moved in, we started receiving bug bites overnight. At first, we thought that they were bedbugs from the previous owners as we had never had them before. We had yet to see a single insect or cause for the bites. We called Janssen Pest Solutions who came out and took a look, they didn't find anything, bed bugs or other insects, they couldn't even find traces of any bugs. They left and we waiting a few more days while my wife received 3 or more big, red, swelling bug bites each night until my 2 year old daughter started getting them as well. Once again, we called Janssen Pest Solutions. They came out and, once again, didn't find anything in the entire house. I asked them to keep looking as we were clearly getting bit by something. Eventually, they found out that the ENTIRE HOUSE was infested from fleas (from the previous owners as we don't have any pets at all.) We paid a reasonable $160 to have them treat the house for fleas, followed their instructions to vacuum 3 times daily, to wash all of our bedding once a day and our sheets twice a week. A few weeks later, we were still getting bit. We called AGAIN, Janssen sent out a pest control guy who looked at the house, advised he would spray again for free, and asked us to leave. We returned home and it's been a week and a half since they sprayed a SECOND time and we are still getting bit. My wife's legs and back are full of bug bites, my 2 year old daughter has several bites on her back and legs. We will NOT be returning to Janssen again. Not only did they not do their jobs and find the cause of the bites the first time, but they STILL have not gotten rid of them after "treating" the house twice.