Provider profile

Diam Pest Control

4.7 stars from 166 customer reviews · 4701 NW Urbandale Dr #224, Urbandale, IA 50322

  • 4.7 out of 5 stars
  • 166 customer reviews
  • Urbandale, Iowa
  • Open 5 days/week
4.7
Rating
166
Reviews
Yes
Claimed
Yes
Website

About this provider in Urbandale

Local exterminator & pest control professionals serving Des Moines for over 50 years! Diam Pest Control’s commitment to service starts at the arrival of your location. Our professional pest control technicians are qualified to work inside your home or business while always being polite and eager to begin pest…

Rating breakdown from customer reviews

4.7

166 reviews

5
143
4
4
3
4
2
2
1
10

Customer reviews for Diam Pest Control

SN

Shelly Northway

2mo ago

Tech was on time. Answered all my questions. Was very kind to my dogs. DIAM came highly recommended. They did not disappoint.

Provider response

Thank you for the kind review, Shelly! We're happy to hear that we were recommended to you, and that you had a great experience with our team.

PR

Peter Renzo

3mo ago

Consistently great service and there when you need no matter the pest. Highly recommend!

Provider response

Thank you, Peter! We're glad you had a great experience with our team.

SL

Sherry Lindgren

4mo ago

Bryan was very knowledgeable and thorough. He was professional. When he saw that the job before mine was going to make him a few minutes late, he called me to let me know. I will definitely use them again.

Provider response

Thank you, Sherry, for the 5 star review. We appreciate your business.

CW

Cliff Wallace

5mo ago

I needed an inspection for piece of mind in my commercial space and to my surprise Diam made it happen within an hour. Justin the service tech was incredibly knowledgable and put me at ease that our space was looking good. He let me know a myriad and concerning number of ways that roaches can get in with what they're seeing now (who knew they could come in Amazon boxes?). The service felt thorough and not rushed through, yet I was billed an extremely fair and affordable price. Great value for peace of mind and I highly recommend this company!

KE

Kevin Elsberry

9mo ago

Diam Pest Control was quick to get a representative to my home, provide me with options and spray my home for bugs. Their prompt response was greatly appreciated.

Provider response

Thank you for sharing your experience! We’re so glad our team could respond quickly and get your home treated right away. We appreciate your trust in Diam Pest Control and are always here to help keep your home pest-free!

TJ

Tyler Janssen

9mo ago

Brian was fantastic. Super friendly and thorough!

Provider response

Thank you so much for sharing your experience! We’re thrilled to hear that Brian provided friendly and thorough service — we’ll be sure to pass along your kind words. We appreciate your trust in Diam Pest Control!

DR

Donna Rieck

9mo ago

Geoffrey is very timely, knowledgable and great to work with! Highly recommend!

Provider response

Thank you, Donna, for the wonderful review. We appreciate your business and are here when you need us.

PV

Paul VanCleave

11mo ago

Super friendly and thorough!

DH

Diana Heldenbrand

11mo ago

Hired this company for my elderly mother. They are affordable and nice.

Provider response

Thank you for the 5 star review, Diana. We appreciate your business.

CH

C H

1y ago

Payton was our technician, He is a keeper. Someone made a very wise hiring decision. This fella knows his stuff, sooooo personable. Just delightful. It’s such an ugly mean world right now and to have someone come to your house who really just cares about what he’s doing and the environment and my big crazy dogs and I’m just so impressed with Diam. I was when I lived in WDM. And again living in Grimes. I do not care for the bugs and Diam makes it stop. In a good sensible don’t hurt my dogs and other things if possible. Customer since 1992!

Provider response

Thank you so much for your kind words and for being a loyal Diam customer! We’re excited to hear that Payton made such a positive impression—he truly is a valued part of our team. We’re grateful to serve you in both West Des Moines and now Grimes, and we look forward to keeping your home bug-free for many more years to come!

VC

Victoria cresta

1y ago

Great job getting rid of my ant problem and excellent customer service! Highly recommend!

Provider response

Thank you for taking the time to leave a review. We appreciate your business and are the ant problem has been taken care of.

SW

Sandra Williams

1y ago

Brian has been helping us for around 4 years now. He’s punctual, knowledgeable, and very thorough. We have always had great service. Great company!

Provider response

Sandra, thank you for the 5 star review. We appreciate your continued trust in Diam Pest Control.

SJ

Sarah Jaeger

1y ago

Everyone has been super helpful, informative, and knowledgeable!

Provider response

Thank you for your kind words! We’re so glad our team has been able to help and provide the information you need. We appreciate your trust in Diam and look forward to continuing to serve you!

HA

Hamlet Apartments

1y ago

Huge thanks to Troy for always doing such a thorough and detailed job! He takes the time to explain everything clearly to residents, answer all our questions, and make sure every area is carefully treated. It’s clear he takes pride in his work, and we truly appreciate how in-depth and professional he is during our visits. Thanks again, Troy—you do a great job!

Provider response

Thank you so much for the kind words and thoughtful feedback! We’re happy to hear Troy’s hard work and dedication are making a difference during your visits. We'll be sure to pass along your appreciation—he’ll be glad to hear it! Thank you for trusting Diam Pest Control!

SR

Stacey Roach

1y ago

Great company. Would recommend (and have) to anyone needing or wanting pest control services. Spencer was professional and did a great job.

Provider response

Thank you so much for the kind words and recommendation! We're happy to hear that you had a great experience with Spencer—he takes pride in providing top-notch service. We truly appreciate your support and trust in Diam Pest Control. If you ever need anything in the future, we're just a call away!

J

J

1y ago

Great people to work with. Everyone is very knowledgeable from Lauren to the folks who do the actual services.

Provider response

Thank you so much for the kind words! We are happy to hear you had a great experience with our team. We take pride in providing knowledgeable and reliable pest control and it means a lot to know our efforts are appreciated. Don’t hesitate to reach out if you ever need anything in the future!

LM

Lindsey Madsen

1y ago

As an apartment manager I appreciate Diam and everything they do for pest control. Scheduling is simple and our regular technician Troy does a fantastic job at helping us control and eliminate unwanted pests. In fact, they are so great I signed up for quarterly treatments in my own home. I strongly recommend Diam, definitely worth the money. Ask for Troy when you call, he's extremely thorough and has excellent customer service skills!

Provider response

Thank you so much for the kind words and for taking the time to share your experience! We’re thrilled to hear that scheduling has been easy and that Troy has been such a great resource for both your apartment community and your own home. He truly takes pride in his work, and we’ll be sure to pass along your compliments. We appreciate your trust in Diam Pest Control and are grateful for your recommendation—it means a lot!<br>Thanks again for choosing us!

DC

Don Clark

1y ago

Staff came out and sprayed our property for pest control and also placed a mouse trap. They were courteous and took care not to get spray on windows.

Provider response

Don, thank you for the kind words! We're glad to hear our team was courteous and careful during your service. We appreciate you choosing Diam Pest Control and are always here to help keep your home protected!

SM

Sherry Morain

1y ago

Brian is professional in the service he provides. If he will be late, he lets us know, but that has happened rarely. He accepts our directions about where we want him to spray and where we do not want him to spray. He always--always!--advises us to contact him if any critter evidence should materialize. He is thorough, so that never happens. One anecdote supports his knowledge of his business. Several years ago we were plagued with fruit flies. He showed me how to clean out the drain in the kitchen sink and how to put on the counter a partially enclosed container of red wine. The fruit flies, fans of red wine, could get in but they could not get back out. We have had no sightings of fruit flies ever since. Yay!

Provider response

Thank you so much for the thoughtful review! We’re lucky to have Brian on the team—he truly goes above and beyond to provide thorough, knowledgeable service. We’re glad his fruit fly tip worked so well for you, and we appreciate you trusting Diam Pest Control to keep your home pest-free!

CK

Cristina Karmas

1y ago

Professional, thoughtful, thorough--Lauren quickly and courteously answered all my questions and solved all my problems. Lauren's ability confidently and efficiently to find solutions to concerning issues inspires my confidence in DIAM. My trust in Lauren's concern for me, the client, enables me to trust DIAM, the company. I know that DIAM will do an excellent job because Lauren does an exemplary job. Thank you.

Provider response

Thank you for your thoughtful and detailed review! We’re thrilled to hear that Lauren provided you with professional, thorough, and courteous service. At DIAM Pest Control, we take great pride in delivering effective solutions while ensuring our clients feel heard and valued. We are always here to help! Thanks again for choosing DIAM Pest Control.

JW

Jack Wilkinson

1y ago

Representative was very friendly, helpful and knowledgeable.

Provider response

Thank you for the 5 star review, Jack. We appreciate you taking the time to do so. We are always here for your pest control needs.

BS

Brandi Sinklier

1y ago

This is the company managing pest control at many Indigo properties including Meadowlark in Grimes. I started seeing bugs my first night in my apartment and told them right away and DIAM is who was sent to my building. They supposedly found several problem apartments in my building after I complained and they did inspections and were "taking care of them" and also CLEARED my apartment 3 times although I was sending pictures regularly of roaches in my building and apartment. They left traps with bugs in them and didn't spray twice which allowed the problem to continue to grow for a month. Lazy and unprofessional. Even after my property manager supposedly addressed the issue with them not being thorough they still left traps with bugs in them even leaving one on top of my counter.

Provider response

Thank you for sharing your feedback and bringing these concerns to our attention. We regret the frustration and inconvenience you’ve experienced. Ensuring a thorough and effective pest control service is always our priority. We have reached out to the property management team to address your concerns. We are committed to resolving the pest issues promptly want to ensure that your apartment and building receive the care they need. If you would like to discuss your concerns further or provide additional details, please feel free to contact us directly at 515-244-3533. Thank you.

BB

Becca Boswell

1y ago

Diam has done excellent work. They came to my house on time. He had explained what he would be doing, he asked me what I wanted done. I felt very comfortable having him in my house. I was having problems with flies and mice. I have not seen any more mice droppings and the flies are very few. I would recommend this company.

Provider response

Becca, thank you so much for your wonderful review and recommendation! We’re thrilled to hear that you had a positive experience with our technician and the service has made a noticeable difference with the flies and mice. Ensuring your comfort and addressing your concerns are always our top priorities. If you ever need assistance in the future, don’t hesitate to reach out. We truly appreciate your trust in Diam Pest Control!

HD

Holly Davis

1y ago

Kia is always on time and so patient with us gathering which apartments we need her to go into. She is so friendly and fun to talk to. We can always count on the confirmation emails and prompt service. They also give great feedback!

Provider response

Holly, we appreciate your 5 star review and giving a shoutout to Kia! Thanks for trusting us for your pest control needs!

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