Provider profile

Orkin

4.6 stars from 648 customer reviews · 5045 Wolff Rd, Dubuque, IA 52002

  • 4.6 out of 5 stars
  • 648 customer reviews
  • Dubuque, Iowa
  • Open 7 days, Early hours, Evening hours
4.6
Rating
648
Reviews
Yes
Claimed
Yes
Website

About this provider in Dubuque

With over 120 years of experience, Orkin is one of the longest-standing pest control companies in America, trusted by homeowners and businesses nationwide. Our expert Orkin Pros provide customized pest and termite control solutions, ensuring your property is treated for pests year-round. Orkin offers targeted…

Rating breakdown from customer reviews

4.6

648 reviews

5
506
4
65
3
16
2
10
1
28

Customer reviews for Orkin

KW

Kaye Wheeler

15d ago

Very nice, knowledgable technician. Sprayed entire house. Will see if the insect problems are taken care of in a few weeks. Very tired of young men showing up at my door pressuring me. Now I can tell them I hired a professional.

Provider response

Your positive experience with our technician is appreciated. We are glad to hear that you found them knowledgeable and professional. Thank you Kaye for choosing Orkin.

LD

Leanne Dee

28d ago

Nice gentlemen. Explained things well!!

Provider response

We are delighted to hear that you found our gentlemen nice and informative. Thank you Leanne for your feedback!

RM

Rachel Montes

1mo ago

Kind ,understanding quick work to solve the issues! Thanks agian Matt!

Provider response

Hi Rachel! We're happy to hear about your positive experience! Thank you for your review.

PR

Patrick Ryan

1mo ago

I have Orkin for over 40 years. Great company and do what they say. Just had annual inspection and service was on time, professional and well taken care of. Would recommend Orkin to anyone with termites and other pest. Services are reasonably priced and completed in quick time. Once serviced, the peace of mind I have is perfect.

Provider response

Thank you Patrick for your positive feedback. We're glad to hear that you've been satisfied with our services for over 40 years.

JA

James A. Winn

1mo ago

Very professional

Provider response

We're elated to hear that you found our service very professional. Thank you James for your feedback!

TO

Tiffany Olson

1mo ago

Very kind and understanding. Listened very well to the issues we have been running into.

Provider response

Your feedback is incredibly valuable. We are glad to hear that you found our team kind and understanding. Thank you Tiffany for sharing your experience with us.

KB

Katie Brown

2mo ago

Jacob came out for our initial service and was fantastic! He was very knowledgeable, super friendly, and did a thorough job explaining treatment areas and plans for our house. We were starting new pest control and feel extremely confident that we’ll be set up for success moving forward! Thank you so much Jacob!

Provider response

We're overjoyed to hear about your positive experience with Jacob! Thank you Katie for sharing your feedback.

PC

Patrick Colgan

3mo ago

Timely, knowledgeable, professional, personable service

Provider response

We are utterly delighted to hear about your positive experience with our timely, knowledgeable, professional, and personable service. Thank you for reaching out.

PC

Patrick Colgan

3mo ago

Friendly service that meets our needs reliably

Provider response

Thank you, Patrick! We're grateful for your kind words and glad to hear that our friendly service consistently meets your needs.

MP

Michael Peitz

3mo ago

Matt arrived promptly as scheduled. Efficient and professional. Happy to have the service.

Provider response

Thank you for your review, Michael. We are glad to hear that Matt provided efficient and professional service.

MH

Mike Hawker

3mo ago

Our Iowa Orkin guy is great. We border the cornfields in a 23 year old home. Since engaging Orkin for preventative perimeter maintenance the incidence of small creepy crawlies in our basement and garage has dropped to near zero. Small investment for great home protection. Their computer notice and scheduling tools are the most professional in the business. Thanks guys for a bug free home!

Provider response

Thank you for your review, Mike! We're glad to hear that our services have helped keep your home bug-free.

CM

Connie Millard

3mo ago

He's very thorough. He always asks if everything is OK. We would definitely refer him to everyone.

Provider response

We are privileged to have such a satisfied customer like you, Connie. Thank you for your kind words and for recommending us to others.

RT

Richard Trewartha

3mo ago

The service was good, but we were never notified that orkin was coming. We were just lucky that we happened to be home at that time . We used to get a call with day and choice of time, but nothing this time. I hope this improves.

Provider response

Hi Richard,<br>Thank you very much for such a great review! We work very hard to make sure that we are offering the best experience at Orkin. So happy to hear that our commitment was clear with you! <br>

S8

Super 88 Diesel

3mo ago

Everything looked except for those Asian beetles and boxelder bugs. Will check house tomorrow

Provider response

It's regrettable to hear about the wet application spots. We'll make sure to communicate better in the future. Thank you for your feedback.

WL

William Lester

4mo ago

The tech was very friendly, informative and efficient.

Provider response

We're privileged to have provided friendly, informative, and efficient service. Thank you William for your feedback.

RT

Robyn Thon

4mo ago

My tech Jacob showed up on time, was personable, and thorough. He took the time to explain the process and answer any questions I had. With Jacob, Orkin creates an exceptional customer experience, and I would recommend Jacob/Orkin without reservation!

Provider response

Your positive feedback is greatly appreciated! We're thrilled to hear about your exceptional experience with Jacob at Orkin. Thank you Robyn for recommending us!

MO

Mona O'Connor

4mo ago

Utilized Orkin’s exclusion service to ensure pest entry areas were properly sealed. Workers were extremely friendly and addressed all of our questions. Work was done efficiently! Would definitely hire them again due to superior service!

Provider response

We are elated to hear about your positive experience with our exclusion service. Thank you Mona for sharing your feedback!

WS

Wendy Scott

4mo ago

Dealing with ants is difficult but the people I met from Orkin made it so much easier. Thank you.

Provider response

We greatly appreciate your positive feedback, Wendy. Thank you for choosing Orkin to help with your ant problem.

LL

Laurie Lynch

4mo ago

Scott is here when scheduled, very professional and pleasant. And the pets like him.

Provider response

We're privileged to have provided you with professional and friendly service. Thank you Laurie for your feedback!

KM

Katy Morrow

4mo ago

Very nice and thorough inspectors.

Provider response

Katy, we're happy to hear that our team was able to help! Thank you for choosing Orkin!

EH

Elizabeth Horikawa

4mo ago

Last time we had Jacob come over. This time, Kenneth. He is amazing! Our Orkin service continues to be stellar! He was professional and friendly and explained exactly what he was doing and what our options are. We made the right choice by calling Orkin. Thank you, Kenneth!

Provider response

We deeply respect your positive feedback, Elizabeth. Jacob's professionalism and friendliness are qualities we value in our team. Thank you for choosing Orkin.

LK

Lisa Klostermann

4mo ago

Matt is great!

Provider response

Thank you for your wonderful feedback, Lisa! We appreciate your positive review of Matt.

JW

Jane Wickler

5mo ago

Jake was wonderful. I feel much better after talking with him.

Provider response

We're elated to hear that Jake was wonderful and made you feel better. Thank you Jane for sharing your experience with us.

CB

charles brake

5mo ago

From setting up our service with Kenneth M. Through our first service, it has been amazing! The sales rep was friendly and knowledgeable about matching up services with our business needs and made the experience very enjoyable. Our service tech arrived within the time window and was also extremely friendly and professional while at our location. I would recommend reaching out to inquire about services regardless of business or personal needs and see what services match your needs. Awesome experience thus far!!!

Provider response

We're overjoyed to hear about your amazing experience with our services! Thank you for sharing your feedback, Charles.

RP

Roger Parker

5mo ago

For the 2nd time now I have discovered that the technician performed almost zero work while they were on site. I have security cameras, as this is a 2nd home, and they are simply not performing any service. This time they didn’t even bother entering the home. Very disappointing! I am canceling.

Provider response

Hi Roger <br>we would like to apologize for your recent experience. We take pride in being the best we can be and really hope that every customer is treated like family. We want to make this right - call us at (563) 207-5458 and we can talk about making it up to you.<br>

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Treatment and cost guides before you call

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