Provider profile

Fenix Pest Control, Inc.

4.9 stars from 461 customer reviews · 3500 Dodge St APT 115, Dubuque, IA 52003

  • 4.9 out of 5 stars
  • 461 customer reviews
  • Dubuque, Iowa
  • Open 6 days/week
4.9
Rating
461
Reviews
Yes
Claimed
Yes
Website

About this provider in Dubuque

Fenix Pest Control, Inc. uses the best possible tools, along with the highest quality pest prevention traps and treatments combined with highly trained pest technicians. We make the pest elimination problem a worry-free process for you. We properly inspect and assess every area of your property a pe

Pests handledwaspsspidersnew type of pest
Praised forfriendlynice guy

Rating breakdown from customer reviews

4.9

461 reviews

5
426
4
26
3
6
2
1
1
2

Customer reviews for Fenix Pest Control, Inc.

CG

Carly Goerdt

5mo ago

Please keep in mind, they give discounts to those who leave good reviews. They have a subscription based model and will charge you randomly even when you don't have a scheduled appointment. The cancellation process is awful, and managers Angela and Brittany are NOT helpful. Also, I dont think it works... I still dont see a difference in the amount of spiders in the basement and there was a new type of pest found in our garage. BEWARE if you choose to move forward with Fenix Pest Control! ITS

Provider response

Thank you for the feedback. We value each customer and want to hear from each customer good and bad. We value feedback and are always looking to improve. We stand by our service and offer free in-between re-services to make sure that each pest problem is addressed. If you ever need anything we will

TR

Thomas Rutherford

1y ago

They show up as promised and have made some progress on the mouse problem. However, we still have problems in our finished basement. Despite never allowing food and keeping human activity daily, we still have fresh mouse sign between treatments. They were supposed to send a senior technician to look for entry points. I specifically told them NOT to send another technician without me home. We had an appointment and they cancelled due to illness. Today while I was on vacation they came and t

Provider response

Thomas thank you for the feedback. Pest control can be a process and we stand by our service. If you have any questions or need any reservices in between, we have you covered. Please give us a call and we can come back out and continue our process. We look forward to taking care of your pest problem

AH

Amy Hughes

6mo ago

We’ve used Fenix for almost a year now and it has significantly helped with our ant problem! We’ve had Brendyn as the tech the last few times and he’s efficient and great about asking us for what we need. I do wish we could receive notice ahead of time before Fenix comes out. The last couple of times they just showed up at our door unexpectedly. What if we hadn’t been home? We need a text/call beforehand.

Provider response

We appreciate the great review and are committed to providing the best service possible. Our highly-trained service professionals are focused on targeting ants, spiders, wasps, and many other pests. We strive to have excellent communication and are focused on being thorough and detail-oriented in ou

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Treatment and cost guides before you call

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