Provider profile

Evergreen Pest Solutions

4.7 stars from 497 customer reviews · 7614 W Lemhi St #6, Boise, ID 83709

  • 4.7 out of 5 stars
  • 497 customer reviews
  • Boise, Idaho
  • Open 5 days/week
4.7
Rating
497
Reviews
Yes
Claimed
Yes
Website

About this provider in Boise

Evergreen Pest Control is now Aptive Pest Control in Boise, ID. Our experienced local technicians continue to deliver effective residential pest control solutions tailored specifically to Ada County homeowners. Protect your home from ants, spiders, cockroaches, wasps, rodents, mosquitoes, and more with personalized…

Pests handledspiderspest controlants
Praised forattention to detail
Methods$100 specialdid a very thorough job

Rating breakdown from customer reviews

4.7

497 reviews

5
445
4
19
3
3
2
2
1
28

Customer reviews for Evergreen Pest Solutions

EE

E Evans

6mo ago

Do not hire evergreen they had a company named Aptive buy them out or something and they are a Total scam they charge you for services that never happened and they tried to charge my grandma on Christmas Day and Eve for a service that never happened In December when there are no bugs or webs.

M

Michael

1y ago

Attention to detail appears to be a significant issue for this company. My neighbor hired them for pest control, and they were understandably dissatisfied with the results. After their visit, they came by my house, despite my clear "No Soliciting" sign prominently displayed on my porch. The representative simply ignored it. When I opened the door to inquire about their visit, he mentioned he was working for my neighbors, but I had to firmly decline their services and ask him to leave my property. If this company can't adhere to basic guidelines, I worry about their ability to handle pest control safely and effectively. There’s a real risk they could cause damage to your home or, worse, harm your pets or children by misapplying chemicals. I strongly advise caution if you’re considering hiring this company for any pest control services.

RV

Robin Vinzant

1y ago

Our tech Marcallous does GREAT work!

Provider response

Thanks, Robin! We're thrilled to hear that Marcallous is making such a positive impact. Our team is dedicated to providing top-notch service, and your feedback means a lot to us. We appreciate your support!

RR

Rexanne Read

1y ago

Nick does an excellent and thorough job. We feel fortunate to have have Nick complete our project inspections. Thanks Nick!

Provider response

Hi Rexanne, thanks for the great review. We are glad you had a great experience. Have a great day!

AL

Anthony Lopiccolo

1y ago

If I can give less than 1 star I would… DO NOT USE THIS COMPANY THEY ARE A SCAM! Their services and product suck! When the sales guy came to the door he did a great job selling the company and said if we don’t like it we can cancel after the first 2 services. Well I kept them for a year because everytime I would try to cancel they wouldn’t let you and sent someone out to reservice the property. Finally I’ve had enough and have been trying to cancel for the last 3 months and they don’t get the hint and now all of a sudden they say I’m in a 2 year contract which was never stated when I was signing up and they said I have to pay for a whole year to cancel them. Stay far away from this POS company they just want your money!

Provider response

Anthony, we're truly sorry to hear about your experience. Your feedback is invaluable, and we take these matters seriously. We're committed to addressing your concerns and improving our services. Please know we're working to ensure this doesn't happen in the future. Thank you for bringing this to our attention.

PM

Peggy Millard

1y ago

Marcellous serviced my yard and shop area. He is always friendly, and his work is thorough. He cares for his customers. He left an email with a list of his work today. I appreciate his work.

Provider response

Peggy, thank you for your kind words about Cody and for giving our pest control company a five-star rating!

JS

Jeannette Sawyers

1y ago

I have used evergreen for awhile now they have never let me down they are always there when I need them I’m scared to death of spiders and if I spot one I call them right away and they are there I just moved into a new house when I called to let them know I had a new address they came out within days to spray they new I would be nervous about being there without the being sprayed they take my fear very seriously. Thank you evergreen

Provider response

Jeannette, we’re thrilled to hear you’ve had such positive experiences with us! We understand how important it is to feel safe in your home, and we’re glad we could help ease your spider worries. Thank you for your trust in Evergreen!

JM

Juanita Minard

1y ago

Never use them. Twice rescheduled two no shows the month of September 2024. Never get to speak to owner. Only call center. Never leave note that if and when they do the service. Never can talk to someone in Boise.

Provider response

Juanita, we're truly sorry to hear about your experience. We understand how frustrating this must be. Your feedback is invaluable, and we're actively working on improving our communication and scheduling processes. Thank you for bringing this to our attention.

R&

Richard & Tessa Parrish

2y ago

If I could give this company and their products 0 stars then I would. We unfortunately had a contract we were stuck with so we had to finish out the service. They would come out, spray and I'd be calling them Back within a few weeks to come back. Constant webs and bug activitiy continued through the duration of my contract. No matter how many times it was treated. I called to cancel and they would just send another technician back to service. Again the product didn't work and I still had webs they didn't knock down. I'd call again to cancel and they make it impossible wanting to keep sending someone back out. I finally had to buy my own treatment from Walmart and it worked better. Do not use this company, your money will go to waste!

Provider response

Richard, I’m truly sorry to hear about your experience. It's disappointing to learn our services didn’t meet your expectations. We value your feedback and will use it to improve our approach. Thank you for sharing your concerns, and we hope to make things right in the future.

MM

Misty Mendenhall

2y ago

Highly recommend this company- Our Tech Marcellous Jil is great and very helpful too. Plus he's good with my four-legged family member too. We all know that if your dog likes them they must be good folks!!!

SJ

Soraya Jones

2y ago

Very helpful wonderful customer service

Provider response

Hi Soraya! Thank you so much for the 5-star review! We are so happy that you are enjoying our services and interactions with our teams! We appreciate you choosing Greenline, as your pest control provider and look forward to continuing services for your home.

SH

Stephen Hermans

2y ago

Marcellous was our service tech and done a wonderful job. very thorough and very good at what he does.

Provider response

Hi Stephen, thank you for sharing your positive experience with Preston! We are thrilled to hear that he provided excellent service and was thorough in his work. We appreciate your feedback and hope to serve you again in the future.

TG

The Ghost

2y ago

I've never used this company for Pest Control however the driver in id04 was driving aggressively and almost caused two accidents. Also he was texting while he was driving and playing on his phone.

Provider response

Hi Ghost, thank you for bringing this to our attention. We take safety very seriously and will address this issue with our driver immediately. Did you happen to get the license plate and the area where you were driving? If you could pass that on it would be wonderful. We apologize for any inconvenience this may have caused and appreciate your feedback. If you have any further concerns, please don't hesitate to reach out to us.

MS

Michael Slack

2y ago

Evergreen always does an exceptional job—going above and beyond to ensure customer satisfaction. My home was just serviced by Cody and I couldn’t be happier. Thanks for your professionalism and commitment to quality service

Provider response

Michael, thank you for sharing your positive experience with us! We're thrilled to hear that Cody provided exceptional service and exceeded your expectations. We appreciate your kind words and value your feedback. If you ever need anything in the future, please don't hesitate to reach out.

AL

Adelisha lugo

2y ago

Cody is awesome, had a positive, pleasant demeanor and listened to my bug concerns. did a very thorough job

Provider response

Hi Adelisha, thank you for sharing your experience with Cody! We're thrilled to hear that he provided excellent service and addressed your bug concerns thoroughly. We appreciate your feedback and look forward to serving you again in the future.

KB

Kira Bousquet

2y ago

Responsive and professional. Benny is typically the individual who treats our house. He always explains things, is quick and thorough. Highly recommend this company.

BH

Benjamin Hudgens

2y ago

Cody was out today for a treatment and he is awesome! We’ve had evergreen for a few years now and they continue to keep our business with how well they maintain our property and keep us bug and pests free! We appreciate you Cody and Evergreen! Thank you!

Provider response

Benjamin, thank you for taking the time to share your positive experience with Cody and Evergreen! We're thrilled to hear that our services have been keeping your property bug-free and well-maintained. We truly value your business and look forward to continuing to serve you in the future.

JS

Juan Suarez

2y ago

Apparently our Route is some how locked for some reason do to the fact y’all driver couldn’t find our address on Friday (7/12/24) and now it seem like yall can’t send someone to come and take care of an ant problem we have smh so much for “ Honest service”

Provider response

Hello Juan, thank you for reaching out. I apologize for the tech not being able to find your home, it does look like we have updated the address and will be out to service tomorrow. If you need anything else please reach out to our office. Have a great day.

TH

Tami Hall

2y ago

We have had Evergreen protecting our home for 2 or 3 years. They are always professional, let me know if there are problems, come if I call with a problem.

Provider response

Hi Tami, thank you for your kind words! We are delighted to hear that you have had a positive experience with Evergreen. Our team always strives to provide professional and responsive service to ensure your home is protected. We appreciate your feedback and loyalty.

AM

April Marie

2y ago

My partner was talked into a $100 special, so he agreed to have them come and spray the outside and inside of the house. Unfortunately that didn’t get rid of the pests…. They say they have a guarantee that I have yet to see. They also tricked him into signing some kind of two year contract. He never agreed to anything like that, the job hasn’t even been done. Then he asks to speak with who is in charge and a very rude mouthy girl named Bailey gets on the phone and was absolutely no help. She yelled and used vulgar language. She actually hung up on him. I’m blown away by the terrible disrespectful customer service that this company has displayed. Something needs to be done immediately. This is unacceptable.

Provider response

Hello April, thanks for reaching out. We would love to look into this but since it seems that it was your partner that had the interaction and we don't have their name that is not possible currently. Please reach out with the account information and we will take a look.

JK

Jenifer Kroll

2y ago

First off , they come to your door and keep reducing the price of their services, but want to charge you for a whole year in the end. The salesman also lied and said my neighbors name and that she was using them. ( she wasn’t) Then, they sprayed in a downpour. It did absolutely nothing. In fact I have spider webs and spiders still. Please don’t use this company unless you want to throw your money away.

Provider response

Hi Jenifer,<br><br>Thank you so much for taking the time to speak to me today, once again I sincerely apologize for your negative experience with us. Call our office if you decide to take advantage of the warranty program.

LC

Lyle Chambers

3y ago

Don’t do business with this company. If you are on automatic withdrawal don’t do it. I asked to cancel my service in April and was told my contract ran until May and they would be sure to cancel it then. It is now June and they are still pulling money out of my account and refuse to refund the June payment. I emailed them and called them and was assured the account would be cancelled. This is a company that is someone you do not want to do business with.

Provider response

Hello Lyle, thanks for reaching out to us. Hopefully I can clear somethings up for you. I see that we spoke with you and your wife both over the phone and via email. We did inform you that once the agreement was over in May that you would need to call back and give us verbal notification that you wanted to discontinue. I am sorry for the confussion. Your account is currently closed and nothing more should be withdrawn. Have a great day!

BD

Blake Douglas

4y ago

THESE ARE ALL FAKE REVIEWS. This company is a complete SCAM. Don’t waste your money. You can buy their product for $40 on Amazon and one bottle will last you years!!! Just look at your invoice it will say what product they use and you can buy it online. These people never answer their phone. They also decided to trick my grandpa who has dementia into a two year contract. How evil!?!? They tried to cancel and they wouldn’t let them. Makes me so mad. DO IT

Provider response

Hi Blake! We are sorry to learn of your experience and would love to hear from you to try and make things right! We pride ourselves on providing excellent services and use the best products possible distributed by our state licensed technicians. Please feel free to contact our main office at (208) 314-9794; Monday - Friday between 7am - 5pm as we would love to speak with you directly. Thank you.

FD

Francisco Davila

6y ago

Zach (self-claimed owner) was extremely condescending when I told him “not interested” several times. We wrapped up by him telling me “Have a great day, enjoy the ants!” Businesses like these typically build up their clientele list until a larger pest control company can buy them out and the owner ends up profiting the most. Usually their “service specialists” have no actual certifications or training. I know this because I used to work for a company similar to this right out of college for a summer. These companies usually do door-to-door marketing during the summer months (and here it is, June). Be aware! They use sales tactics like “Do you know your neighbor named (insert name)....oh, you don’t? Well I just sold them and most of your neighbors a subscription.” Sorry Zach, social media and online reviews can be a B. : )

Provider response

Hi Francisco, thank you for taking the time to write this review and let us know how your experience with us was. We would like the opportunity to investigate your feedback further. Please could you contact me at service@evergreenpestid.com or call our team at We’ll work with you to resolve any issues as quickly as possible 208-314-9794.

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Ratings and reviews are sourced from public Google Business Profile data and reflect the date they were collected. They are not verified by this site and may change. This site is free to use. We may be paid by the companies listed here when you call or submit a request, which can affect where and how they appear. We are not a pest control provider and do not endorse, warrant, or guarantee any company's work, licensing, or pricing — always verify those directly.