SavATree - Tree Service & Lawn Care

I would NOT recommend this company for anything! Not only did they damage our property they ruined our yard. During the course of their work they damaged our property and left our yard significantly worse that it was before. Throughout the process they were neglectful in how they handled the work and the situation overall. Very disappointing experience. Very inattentive and unprofessional. Their lack of care and accountability is extremely frustrating. Still unresolved with over $6000 in repairs needed + another $5000 to redo our yard. DO NOT USE SavAtree.

Horrible experience. I have a small backyard that they never got right. Didn’t show up when they said AND they drug a piece of equipment up my concrete stairs causing much damage. They have assumed no responsibility. Turned it over to their insurance company who has given us the runaround for 2+ months. Still no resolution. I wouldn’t let these guys on your yard.

Stuart is very knowledgeable about lawn and shrub care and offered suggestions for keeping my yard and flower beds healthy and attractive.

Sav-A-Tree removed several trees for us last year and we recently asked arborist Stuart Prince for recommendations on pruning a Crepe Myrtle and 4 other trees that had grown too large and for removing a huge dead limb on a tree near my neighbor's yard. He came up with a good plan and Juan's crew did a great job in executing it. Everyone I've dealt with from Sav-A-Tree has been knowledgeable, professional and courteous. Highly recommended!

Great service provided by your technician

Timely & arborist on site each visit. Clean up well done. Have used this company before & still pleased.

We've used them for years & wouldn't ever consider using ay other company !!!

We were very pleased with the work we had done. Everything was completed as expected and they did a good job of cleaning up the site when they were finished. We will call them again for future tree needs.

As always, tree was trimmed and crew left no debris behind. Well done!

Excellent work and customer service, as always!

We’ve had SavATree for tree fertilizing, pruning and removals. Each time they’ve done a great job and we feel that we are dealing with true professionals. Cory Pfaff has given great recommendations every time he’s been out and has helped ensure we’ve been happy with the services we’ve been given. Brandon and his partner did an awesome job with all of their work to remove a dead tree on our property and removing other branches and pruning. Will definitely continue to use them for future work and would highly recommend for a more professional tree service!

Great work! Fantastic……. Frequently responded to my questions…. Kind and helpful!!

Good service and friendly crew

Their team always does great work. Careful, safe and excellent cleanup.

As always, SavATree has helped maintain my trees and bushes and keep my yard healthy and happy while keeping my house safe. Cory is so accomodating, proffesional and goes above and beyond with personal care to make sure everything is cared for, concerns met, and your trees and property are left in better condition than before. I've used SavATree for years, have had many services try and get the business, but absolutely no one can compare. Thank you Cory and thank you SavATree!

Excellent service… I highly recommend this service… I have used this company for the past several years… highly recommended

Savatree provided a treatment plan for a tree with uncertain problem. They indicated the the time period for the first treatment window was closing, so I scheduled the first service. Had plans for further fall treatments, but did not schedule since we were waiting on a confirmed diagnosis of the problem from testing. Shortly after scheduling, they texted me to ask if I had any questions about the treatment plan they could answer. I responded with questions. Those questions were never answered. On the first service date, no one showed up. I contacted them to reschedule. It was rescheduled. Again, no one showed up. Total treatment plan was almost $4000/year. They also provided a quote for removal of the tree in the event that was necessary, $5300. For one tree. Only complicating factor was not knocking down our fence in the process.

I would appreciate if your employees would be more patient on the road. This woman cut me off in a two way lane going nowhere! I have children in the car with me. Please drive for others specially in a company car!

They did work for my hoa in our condo subdivision, The Arbors at Sandy Springs and the guy threatened to pull a tree on me. And they didn't even cone off the area, to prevent possible injuries. Unprofessional!!!!. I had to call the cops on them as well for the incident.

I worked with David Kolb at Savatree to trim trees. They left after doing about half the limbs requested. Then they sent a bill for the entire job. After requesting they come out and finish the job, they never responded to me. But they sent my account to Collections!

Incompetent lawn care service followed by even worse customer service. I prepaid for a tree and lawn service in the spring of 2021. In the fall of 2021 I come to find out that the diagnosis of my grass type that was done in the spring was wrong. I realized this when I saw different looking shoots coming up after my lawn was top seeded in the fall. I end up getting confirmation that they had identified my lawn as fescue when it's really centipede. After doing some research on my own, these two types of grass look completely different. How a lawn specialist can make this mistake is mind-boggling. When the lawn specialist came back out, he admitted it was their fault that I'm not to worry because they would make it right. Specifically saying that they would come back in the spring and re-seed with the proper seed type and that in the meantime, they could come back and spray to kill off the fescue, which they did (spray fescue). When I recently contacted them to confirm what the plan is for the proper re-seed this spring, I was advised that this couldn't be done because they don't carry centipede seed. After a little bit of back and forth they finally came back with their offer. They said that they would get the centipede seed and re-seed the lawn "on their own dime" but only if I committed to another year of servicing. They were also quick to remind me that they came back and killed off the fescue "on their own dime" as well. So in the end, their make good to me was that they would cover the costs to correct their own mistakes but only if I committed to another $1,000+ for servicing this season. All while, on the terms and conditions document one of the terms is: "YOUR SATISFACTION IS IMPORTANT - Should our service fall short of your expectations, please contact us immediately and we will do everything we can to make it right".

I used this company one time several years ago. They came back to trim the trees they missed the first time. Ever since then they have hounded me to fertilize my trees including coming to my house without my approval and then trying to get me to pay the bill. I would not recommend this company to anyone.

Set an appointment for a quote 3 weeks in advance. Guy calls me the day of saying he is showing up to the appointment several hours early. He wanted to come anyway. I told him I wouldn’t be home, and he did not have permission to access our yard, as the trees are in a fenced yard with our dogs. He showed up early anyway and interrupted my husband who was trying to work from home, ignoring my wishes. I will not support a business who makes me wait 3 weeks for a quote, and then refuses to show up at the scheduled time.

When I read the reviews, I thought they were experienced. But after interacting with the team, it seemed the staff was very inexperienced. Following the estimate, I never got any of the follow up that was promised, which led to me chasing down updates. The rep described the issue was with the city and suggested I call. The city suggested the rep should have known to take better pictures. I was caught in the middle and this dumped in my lap, in the middle of my work day, as if I had nothing else going on... finally escalated to gen mgr and they wanted to charge me for another trip to remove vines to get better picture. Why wasn't that done and known from the start. Have no idea. But the team seemed to be figuring it out as they go, which unfortunately wasted a lot of my time. They didn't seem apologetic either. That's why I moved on... I guess you can find a way to blame it on covid.

They set multiple expectations, and then did not meet any of them, other than to show up. Nice crew, good job done, but not done when scheduled to be, nor when it was said it would be done on the day of (, when I called less than one hour prior to their arrival), caused me to be threatened with a civil court suit due to their trespassing on my neighbor's property to do their work. (They provided a release form at my request, then started the work without asking for it.) They started work without my go-ahead even though I explicitly asked for telephone notification prior to start of work. They either set or agreed to multiple expectations, and failed to follow-through on each one of them. How did they compensate? They honored a 10% coupon that they were supposed to have honored anyway. Their $570 tree job will now cost me much more, and triple the time. Thanks for the 10%--not!

Company gave me an appointment a week later after calling, between 2 and 4. Nobody showed up. When I called first they could not find appointment. When I insisted I had an appointment bet 2and 4. After a brief hold I was told my apt was next day between 9 and 11. A lie. When I told them that was not correct. Again a brief hold then I was told I did have apt between 2 and 4, but the guy who was supposed to come did not show up for work that day. They had all day to assign some body else, or at least let me know that the appointment need to be changed. Which they did not do, on the contrary when I called gave a run around. I do not consider these attributes of good company. I will never do business with such I'll organized company. If they can not come on time to give estimate then how can you rely on them that they will do the work on time once they have the job! I do not think I would give them even one star, it should be minus several stars. Dr. R