Provider profile

Massey Services Pest Control

4.6 stars from 122 customer reviews · 3070 Trotters Pkwy, Alpharetta, GA 30004

  • 4.6 out of 5 stars
  • 122 customer reviews
  • Alpharetta, Georgia
  • Open 6 days/week, Early hours, Evening hours
4.6
Rating
122
Reviews
Yes
Claimed
Yes
Website

About this provider in Alpharetta

Book your free inspection today! Alpharetta’s top pest control and termite experts, Massey Services, offer a No-Nonsense, Money-Back Guarantee trusted by over 1 million customers. Voted the #1 best pest control company, we provide services including rat pest control, rat removal, rat exterminator, t

Pests handledtermites
Praised forknowledgeable

Rating breakdown from customer reviews

4.6

122 reviews

5
108
4
3
3
2
2
0
1
9

Customer reviews for Massey Services Pest Control

PM

Paige Mason

9y ago

We had a turf care service for years and had a great yard. When we hired Massey Services for Pest Control (which I would highly recommend), we also switched the turf care. That was a mistake. We have the worst yard now. I have spoken with both managers in that office and I'm reassured actions are taken and dates service will be provided. They miss them regularly and my yard still looks awful. There's always excuses but the fact is, we NEVER had a problem before. Today is the final straw when the

MK

Matt K

7y ago

After using them since 2016, I had to end service with them. I would say buyer beware! They posted my personal information on my Facebook review. I had to pull the post. After review of their executives, my lost of trust was with 1 service call. If you can’t trust them to keep your information safe, how can you trust them to come to your house and spray your lawn for bugs or weeds? I called the Alpharetta location because they do all the Lawn Maintenance and the account manager said that he wis

Provider response

Mr. Kinnard –<br>We acknowledge and sincerely apologize for our error. We take this matter very seriously and have taken all the necessary steps to ensure it does not happen again. We are committed to Total Customer Satisfaction and want to assure you that all actions we discussed with you yester

BC

Baby Cakes

7y ago

Services did not work period after several failed attempts of treatment tech states I did not have a pest control problem! Followed all orders given by the tech as well as the supervisor. My home is cleaned daily,vacuumed, no dishes ever left in the sink ,mopped ,trash taken out daily ,food in vacuum pack containers or kept refrigerated. Tech even went so far as telling me moving was a option Which I thought was very unprofessional. So because you can't resolve my pest control issues which is wh

Provider response

Thank you for bringing this to our attention. Would you mind emailing me your property address. I would like to bring this to the attention of the Georgia Regional Manager. My apologies your issue was not resolved at the local level. Thank you, I look forward to your email. Rae Lee, Customer Care -

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Treatment and cost guides before you call

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