Provider profile

Animals B Gone

4.8 stars from 39 customer reviews · 460 Altissimo Dr, Alpharetta, GA 30009

  • 4.8 out of 5 stars
  • 39 customer reviews
  • Alpharetta, Georgia
  • Open 6 days/week, Early hours
4.8
Rating
39
Reviews
Yes
Claimed
Yes
Website

About this provider in Alpharetta

Recognize as the experts you call after the other companies can't solve your problem. Serving customers for over 25 years, We are the only wildlife company in Georgia who offers transferable life of the structure warranty with no maintenance fees. Unlike most companies who only seal the obvious entry points and pacify…

Rating breakdown from customer reviews

4.8

39 reviews

5
37
4
0
3
0
2
1
1
1

Customer reviews for Animals B Gone

CS

Chris Schmidt

1y ago

Sean and his team at Animals B Gone have been our only choice for ~10 years. They have always been there when we needed them and we even contracted them to do other services like hanging a swing. Their customer service, knowledge and expertise cannot be beat. Do it right the first time and call Animals B Gone first!

Provider response

Thank you, glad we were able to help out over the years servicing your ifetime warranty and be of service in other areas where we can.

RS

Reva Shapiro

2y ago

Sean and his team did an outstanding job taking care of my concerns regarding the “critters” in my attic. He listened to my concerns and was extremely kind and helpful! I would highly recommend him and his team to anyone who needs help.

Provider response

Thank you for taking the time Ms. Shapiro, I'm glad the team was able to get everything resolved. While we hope you won't have any further issues, we want to hear from you as soon as you hear any other activity in the attic. As part of our Transferrable Life of the Structure Warranty with the service, we don't require a yearly fee but since the HOA handles some work on the outside of the structure, we can come back and recheck our work anytime you see work being done that you suspect may have disturbed something. Thank you again for choosing our company. Sean C.

JN

Jack Nelson

2y ago

We had initially gone with another big name company & after a year of back and forth with no end in sight we got a recommendation to try animals b gone. We couldn't be happier with the job they did sealing our house and finding all the spots the rats were getting into our attic. Paco was a wizard in the attic getting to places that weren't seen by any other company. We will definitely be recommending this company to anyone that asks.

Provider response

Thank you for the review, and we're glad we were able to solve the wildlife problems our larger competitors failed to resolve. We probably receive at least one call a week now from customers in similar situations as the larger pest control companies lack the years of field experience it takes to effectively and permanently resolve residential and commercial wildlife issues. It takes a good understanding of construction, plumbing, and most importantly, actual wildlife behavior in the field (not necessarily expected behavior learned in labs and written in books). It's taken us over 22 years and tens of thousands of customers (case studies) to develop and continuously improve our process to reduce our callback rates down to less than 3%. Some of our competitions have simply given up trying to get things tight on the first try, and are now selling customers a monthly plan where they come out and find/seal new holes each month and continue trapping. Unfortunately (as you’ve came to learn), not getting the structure right up front, results in more damage, contamination, and ultimately a longer process required to get rid of wildlife, especially rodents who learn quickly and adapt. Thanks again for the opportunity to earn your business. We'll be here to serve if any other issues come up. Thanks again.

JJ

Jason Jerge

2y ago

This company is always been very responsive and excellent in their work. I would highly recommend them for your animal needs

Provider response

Thank you, happy to serve. We're here if you need us again as we support your wildlife exclusion, gutters and our RodentGuard system.

RB

Raktim Biswas

2y ago

Shawn & Ken are always prompt and transparent with their work, exceptional service! They’re quick to address any concerns and give a detailed explanation of their work

Provider response

Thank you, it was a pleasure to serve you. We appreciate the opportunity to earn your business. I am confident you will continue to be pleased of our service as we maintain your life of the structure exclusion warranty. God Bless.

DM

Darioush Moein

2y ago

I had a persistent squirrel problem in my attic and I was at my wits' end trying to deal with it. I contacted Animals B Gone service and I must say, I was thoroughly impressed by their professionalism and effectiveness. The team quickly assessed the situation, and efficiently removed the squirrels from my property. They also took measures to seal off any entry points to prevent future infestations. I highly recommend Animals B gone service to anyone dealing with wildlife intrusions. Their expertise and dedication to resolving the problem were truly top-notch.

Provider response

Thank you for taking the time to share your experience, it helps put our name in front of other homeowners in a similar situation and provide them with an alternative option to going with their (less experienced) pest control companies who only started working with wildlife about 10 years ago. Even with 20+ years of experience working exclusively in wildlife exclusion, we are still learning and improving our process. Thank you for the opportunity to earn your business, we will strive to continue delivering prompt and professional service as we maintain your Life of the Structure exclusion warranty.

JR

Jessica Ravitz

2y ago

I first came across Animals B Gone, specifically Sean, 14 years ago when I bought my first home and was greeted with an attic full of critters. The company did a tremendous job sealing up that home and did the same for my next house. They're responsive, kind and thorough. Highly recommend!

Provider response

Thank you for your review, always great to hear from our older happy customers. We're here to serve anytime you need us. 🙏

HF

Honey From The Heart

2y ago

We had a problem with gray squirrels and flying squirrels getting into our attic. We'd had exclusions done in the past by two different companies, and each time the squirrels were back in after a short time. This spring we hired Animals B Gone to redo the exclusion work. When we started hearing noises this fall, we weren't sure if the squirrels had gotten back in or if they were just trying to, so I called for an inspection. Sean came out promptly to recheck all of their work and he noticed tooth marks in some areas, but found that nothing was breached. They were thorough enough to put metal plates behind the sections of wood they had replaced. Not only did they do a great job up front, but they also stood by their work. I highly recommend Animals B Gone.

Provider response

Thanks for the feedback Mr. Shwartz, happy to serve. We'll be hear if you need us, don't hesitate to call.

ES

E-Beth S

3y ago

I have been working with Animals B Gone for years on two different houses. They have always gone above and beyond for me. Recently, I needed to have them review my gutters, crawl space and roof. Ken made sure to inspect the house and let me know what is necessary to get done and what to add for the future. The main thing you needed was basically what we did. 1. Gutter covers 2. Gutter cleaned out 3. Roof maintenance I really took a hard look at the roof, there were also some places you had cracked shingles and places where nails had popped out of the roof decking or shingles. I used the same sealant (NP1) To seal those. Given the age of your roof it is completely normal to have those shingles crack or nail pops. It wasn't anything specific about your roof. 4. Switching out the Five-inch gutters to six inch in areas the roof is catching an enormous amount of water. 5.Refurbished chimney pan. The silver you see is the actual chimney armor sealed after it has been applied. The spark arresters do not have the sealant since they are not galvanized nor does water sit on them like the chimney pan 6. Looked for rodents. We had both houses sealed and it is lifetime warranty. After the work was completed, he sent me pictures (before and after). The communication was very easy. He always let me know when he was coming and never late. I highly recommend the company. Thank you for saving the day!

Provider response

Thank you Ms. Sokolowski. It's been a pleasure to serve you over the years and we'll continue to be there if you have any issues. Thanks, Ken.

CM

Cynthia M. Washington

4y ago

I found Animals B Gone during an online search. I'd hired another company to deal with a rodent infestation, but after three months the animals were running through my attic and walls like Kentucky derby contestants. I couldn't rest at night for the chewing, scratching and scurrying. After, I saw Sean's very thorough proposal I knew I'd found the right company. He provided a step-by-step outline of the service needed, as well as advised me of ways in which the previous company bungled the exclusion work. Sean showed up on time and he and his partner worked in the blazing sun to complete the work on the roof and gutters. I've never seen anyone so knowledgeable and determined to get rid of pests. I'm happy to say I'm resting well again.

Provider response

Thank you Ms. Washington, glad we were able to help. We're here if you need us again. God bless, Sean.

CO

Chris Ozment

4y ago

Sean and his team worked with me to identify, trap some flying squirrels, and perform a full exclusion on our home. Happy with the added benefits like cleaned/more secured gutters and random sealed openings!

Provider response

This was one of the more challenging cases, thank you for your patience and help in our efforts to finally solve the mystery there. It actually made us have more respect for flying squirrels, lot smarter than they get credit for. Let us know if you have any other issues. Thank you, Sean.

PD

Petronio Dasilva

5y ago

After 12 year dealing with mice we finally found Sean (animals b gone) he was very honest with us. He and his crew spent several days in our building to find and fix all the ways the mice was getting into the building. He charged a very reasonable price to fix a problem that no one was able to fix. Today we don’t have any mice around because of Sean. To anyone I know who has animal problems on their places I’ll give your number. Thank you very much!!!

Provider response

Thank you, it was a pleasure to serve you. We're here if you have any other issues. Sean.

RJ

Rob Jarrett

5y ago

Awesome customer service and follow up! These guys really stand by their work. After the initial exclusion work, there were no more intruders - problem solved, and they followed up to ensure customer satisfaction. I have since recommended Animals B Gone to many neighbors and friends.

Provider response

Thank you for your feedback Mr. Jarrett, we're here if you need us again. Regards, Ken.

BK

Bruce Kitchell

5y ago

We were 100% satisfied with the timeliness and cost of Animals B Gone. Mr Caruso did an excellent job explaining their solution and how it would solve other issues such as gutter an downspout concerns. Overall a 5 star operation in all ways

Provider response

Thank you Mr. Kitchell, glad you were satisfied with our service and we ended up coming in way under the price you were expecting. We're here if you need us moving forward. God Bless.

EP

Elena Pesavento

5y ago

I used Animals B Gone a few years ago when I needed to stop creatures from coming into my attic. They did a great job at sealing my house. I called them again just recently because I need to change the gutters and wanted to make sure the intrusion exclusion was kept intact. They did a great job and were done quickly despite the multiple rain storms. I highly recommend them. EDIT to add. If you live in Atlanta and had rats at one point, you can be sure they will work hard for years to come back! Even after generations, they still work to come back to the same spot. A few weeks ago I heard some noises and I called Animals B’Gone and they immediately came to check my property. They closed where the rats had made their way in and they have been back every few days to clear the traps. The original intrusion work was from more than 10 years ago! I am impressed by how they stand by their lifetime warranty. I promise you will need that if you live in Atlanta!

Provider response

Thank you Ms. Pesavento for being our customer since 2013. It's great to hear from happy customers we've kept rodent free for years. I'm confident you'll find the same level of quality and warranty service with our gutter work. Thanks again. Sean.

SH

sharon Hemphill

5y ago

The customer service of Animals B’ Gone continues to be EXCELLENT! I heard some scratching in the ceiling. Upon arriving at my home, Sean exhibited great professionalism of knowledge and customer service. He viewed the ceiling where I heard the noise, entered the attic, and walked the roof taking photos of where an animal was gnawing on wood in an effort to gain entry . He took photos of loose wood on the chimney to let me know of other potential points of entry. I very much appreciated the quick response and was relieved to know that prevention was still an option. This company continues to be top notch in serving my residential needs.

Provider response

Thank you, happy to serve you and glad to hear you had a great experience with our team.

JS

Jordan Stringer

5y ago

We hired Animals B Gone recently to deal with a pest problem that we just could not seem to fix. The guys from Animals B Gone were thorough with their initial inspection, charged a fair price, and were very diligent with their work. They went the extra mile at every step and were professional and courteous. They were also responsive to our questions and made sure we knew what they were doing at every step. Best of all, they have been very effective; within days, our pest problem was resolved! I cannot recommend them highly enough. Their work is also covered by a warranty, which only adds to their value.

Provider response

Thank you for the review, we'll be there moving forward if you have any other issues with the work. Actually it looks like you're on the schedule for us to come back for a visit today servicing the warranty. We will take care of any issues we find and continue to keep your home rodent free moving forward. Thank you.

RK

Robyn Kerns

5y ago

We had a great experience with Animals B Gone for wildlife exclusion and gutter replacement. They took time to really listen to the problems we were having and come up with a personalized plan for our house. I was impressed with how thorough they were and as a result they ended up finding a point of entry a couple of feet underground which other companies hadn’t even tried to find. Since the exclusion two weeks ago, we haven’t heard or seen any signs of critters. What a relief! I would highly recommend Animals B Gone.

Provider response

Thank you for sharing your experience, it was a pleasure to serve you. Glad to hear you’re happy with the new gutters, but even more glad we were able to find that tricky entry point. We have learned over the years to take time during the inspection and thoroughly check as much of the structure as possible. Not everything the technician finds necessarily makes it into the inspection report, which is why the project manager and the technician stay in close communication as the job is performed, running back through the inspection photos and technician’s notes. While we are confident the house is now sealed top to bottom, we are here to make sure your investment in our warranty will pay back dividends by keeping the wildlife outside where they belong, for the rest of your stay. Thank you again, let us know if you have any other issues with the exclusion or gutters.

MW

michael whitford

5y ago

Provided the most detailed quote and report from initial estimate for exclusion. Worked around the weather, showed up on time, and performed the work without any surprises. Very easy to work with and did a great job.

Provider response

Thank you for taking the time to write a review and for trusting your home in our hands. Especially appreciate your patience while we battled our way through the crazy yet typical GA weather. Moving forward just remember to keep us in the loop if you plan on making any structural changes that might affect our exclusion so we can coordinate and ensure everything stays tight. Please don't hesitate to call if you suspect any further activity. Thank you again, Sean.

MC

Mackenzie Cox

5y ago

So pleased with the work Animals B gone performed on our house! The critters are gone! The whole process - from inspection, to scheduling, and then exclusion went very smoothly, and I could tell how careful and detail-oriented the team was with their work.

Provider response

Thank you for trusting your beautiful home in our hands and for sharing your experience with our team. It was a pleasure to serve you, please don't hesitate to call if you suspect any other activity from uninvited visitors. Thanks again.

JJ

JASON JERGE

5y ago

Nobody does it better. I have used them for critter protection and have not had any issues ever since they did over 5 years ago. Now when I had water issues and how my current gutters were not doing the job, they were the ones I called because of service and price. But what really sets them apart because after a lot of rain and seeing some adjustments had to be made with their work, they were out the same day. Now that is great service

Provider response

Thanks for the kind words about your customer experience. We try to always pay attention to water flow on a home and have gained the experience over the years working with roofers and installing gutters, to recommend / make adjustments where needed to help reduce exposing the home to water damage that could create new potential entry points over time. This is one reason we fix / install gutters, and trained to spot / fix minor roof issues. Remember to coordinate with us anytime major changes like new roof / gutters are planned as both affect our work. We're here to serve you if you have any other issues, and again thank you for placing your trust in our company. Sean.

RC

Rachel Canfield

6y ago

Communicative and effective!

Provider response

Thank you, we'll be here if you have any other issues. Sean.

TF

Tennis Fanatic

6y ago

Animals B Gone did the exclusion work on a house I recently purchased. I called about transferring the lifetime warranty and had a great discussion about gutter issues that I was having at the time. Sean was meticulous in his report, provided an estimate (which was very competitive with other gutter companies), and answered all of my questions. I even called some of the references for his gutter work, since you wouldn't normally associate installing gutters with Animals B Gone services. The gutter crew was efficient and completed the work within 2 days (in between some rain storms). They did a great job of cleaning up and putting all of the deck furniture back in place. Sean was easy to work with and came the next day to do his inspection of the gutters, which I really appreciated. What a big difference the gutters make...no more waterfalls off the roof of the house. Great job. I would highly recommend this team for gutters. Sandy Y Brookhaven, GA

Provider response

Thank you, we're glad you're happy with everything. We'll be here to support both the exclusion and gutter warranties on your new home... let us know about any issues. Sean C.

LH

Lori Harris

6y ago

Animals B Gone were efficient and quick in completing a Wildlife Exclusion for my home. I highly recommend them!

Provider response

Thank you for trusting your home in our hands, and spreading the word about our company. It helps greatly us as a small business during these crazy times. We're here if you need us to address any issues moving forward. Thanks again, Sean C.

MH

Mary Hickey

6y ago

Used another exclusion service before connected to my exterminator. They were terrible. Lousy work and ongoing problems. They charged an exorbitant fee too and kept charging. And, wanted to make you pay annual fee which was also super expensive. So glad I found Animals b Gone. Great work, reasonable price and they guarantee for life. Couldn't be happier.

Provider response

Thank you Ms. Hickey, I'm glad we've been able to help keep your home rodent free since 2014, as always we'll be there if you have any issues in the future. God bless.

DW

Don Wafer

6y ago

Highly recommend Sean and his crew. We discovered an issue with bats in the attic. They took care of it promptly and professionally. They also provide gutter services and we decided to add gutter guards. Several days later following heavy rain one of the downspouts was leaking heavily. They came out the next morning immediately and corrected the issue.

Provider response

Thank you Mr. Wafer, I'm glad you were happy with our service. We're here for you if you have any other issues with the work. Thanks.

TS

Terry Schade

6y ago

The Animals B Gone team responded quickly on a weekend to my call about squirrels nesting in one of our front porch pillars. The team came out that afternoon and did an assessment of that situation and then examined the rest of our home. They showed me pictures of what was right and what was wrong and then answered y litany of questions. They followed up later that evening with a written quote with the cost for the squirrel removal (trapped and removed, not killed) and optional services to reduce the likelihood that the squirrels would return and other suggested protections for our home. What I liked best was there was no hard sell - "This is what we suggest, but you choose what makes sense for you and your budget" was their approach. We decided to also pursue a number of the options in addition to addressing the squirrel problem. The team was here 2-3 days later and spent almost four days completing all the work which looks amazing! We have neighbors who had issues with squirrels at the same time and the difference between the work we had done and theirs is night and day. Ours is almost unnoticeable. Simpy said - I have no regrets and recommend Animals B Gone without reservation.

Provider response

It was a pleasure to serve you. Thank you for taking the time to share your experience with our company to help us and others that find themselves in the same situation. We will be there if you have any issues with the exclusion or gutter work. Thanks again.

JH

John Harran

6y ago

My home sat on the market before we renovated. We understood that squirrels and other animals had been in the home but we didn't see or hear any for approximately 10 months. Then the squirrels decided to come back to the attic. I had several companies come out to provide an opinion as we planned to replace the old attic insulation with new. Sean - Ken and team did a fantastic job. They were the only company that did a complete survey of the home. They provided me with a report detailing all the issues - including pictures of entry points. They climbed on the roof - got in the crawls space and basement etc. Other companies simply eyeballed the roofline, measured and provided a quote. While Animals b Gone was doing the work, Ken also noticed damage to the roof and some flashing issues around my chimney. They fixed it all gratis. A great team- thorough work you can trust.

Provider response

Thank you Mr. Harran, it was a pleasure to serve you. We greatly appreciate you taking the time to share your experience in the review. Please don't hesitate to call if you have any other problems. Happy Holidays. Ken.

MB

Mike Burke

7y ago

Great work and remarkable warranty. A quick story. I had major squirrels and raccoons in my attic about 6 or 7 years ago. I had Animals B Gone get rid of them, a few months later there was another squirrel in the attic and they came out and honored their lifetime warranty. Cool. Had a rat in the basement a few years later, they caught the large fella and sealed up all the stuff in the basement. Recently, which was at least 3 years from the rat, we had a mouse in the house. Could have gotten in any which way. Called Animals B Gone again, they came out, found a place to seal and set traps. When I went to pay them which I fully was happy to do, they said it was warranted work. Who does that? This company honors not only warranted work you expect but stuff years later for what seemed to be a different problem. Fantastic and unexpected. (By the way - the squirrels and raccoons have never returned).

Provider response

Thank you Mr. Burke, glad we were able to track down the new problem and take care of it. We've had some reviews questioning our Life of the Structure warranty so it's great you took the time to write a review about how we support our customers years after the original work. Let us know if you have any other problems in the future. Happy Holidays.

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