ProControl Management Services
Verified439 SE Port St Lucie Blvd #105, Port St. Lucie, FL 34984
Open 7 days, Early hours, Evening hours
About ProControl Management Services
At ProControl Management Services, located in Port St. Lucie, Florida, we take pride in offering fast, affordable, and reliable pest control services. Since 2006, we've been the go-to exterminator for Treasure Coast residents and businesses, ensuring their properties remain pest-free. Our skilled technicians use the latest techniques and treatments to tackle any pest issue. Whether you're searching for pest control near me or need expert tree services, we're here to help. Contact us today to schedule a consultation and let us handle your pest control needs with professionalism and care.
Rating Breakdown
4.9
★★★★★149 reviews
Customer Reviews (22)
Without a doubt, ProControl is 100+ percent the company you want to choose for any/all pest control issues you may have! Joe was amazing! After his 1st visit to our home, we are completely sold on this company! We are beyond appreciative for the time, patience & knowledge he shared with us today! Thank you so much, Joe!
Response from ProControl Management Services
Nancy, it’s fantastic to hear such glowing feedback about Joe and our pest control service! We appreciate your kind words and are thrilled that you had a positive experience. Our team strives to provide top-notch service, and it's wonderful to know we've met your expectations. Thank you for choosing ProControl!
Darrell was thorough and explained everything.
Response from ProControl Management Services
Thanks for taking the time to share your experience, Stefanie! We’re thrilled to hear that Darrell provided thorough service and clear explanations during your pest control appointment. If you need assistance in the future, don’t hesitate to reach out!
Good luck canceling your subscription service.
Response from ProControl Management Services
Hello Steven,<br><br>After reviewing our records, we are unable to find you as a customer. This review appears to be posted in error.<br><br>For clarity, our general pest control is basically a pay as you go service through agreements, not contracts, and can be canceled at any time. And any warranties we have or services through termite and rodent services can also be canceled at Anytime. This is one of the things we provided our ourselves as a company is NOT locking people into any contracts.<br>It is always up to the customer to continue the warranty year after year. <br><br>All options are always the customer’s choice. We never make canceling of any service an issue and are always polite and easy about it.<br>We hope this review will be corrected.
great service from damian
Response from ProControl Management Services
We're thrilled to hear you had a fantastic experience with Damian at ProControl Management Services! Great service is what we strive for, and it’s rewarding to know we hit the mark. Thank you for taking the time to share your thoughts, Victoria! Your feedback motivates us to keep providing top-notch pest control service.
I’ve been dealing with this company for 5 years and they never disappoint. Joe (the owner) and his staff are always so helpful and there anytime we need it. Fair, affordable and reliable Everytime.
Response from ProControl Management Services
Thank you for your kind words and great review. We truly appreciate you and your family being our customer. Thank you 🙏!
Response from ProControl Management Services
We've reviewed our service records and do not see a visit, account or a customer that matches this review. We are always open to feedback and would appreciate the opportunity to learn more. Please feel free to contact us directly so we can look into this further.
I can’t say enough good things about ProControl in PSL. We discovered termites and they were incredibly helpful in getting everything taken care of quickly and efficiently, which gave me so much peace of mind during a stressful situation. I also want to give a huge shoutout to the office manager, Savanna. She was an absolute angel. She talked me through the entire process, answered all my questions with patience, and broke down the pricing in a very detailed and easy-to-understand way. She truly went above and beyond and made the whole experience so much less overwhelming. Highly recommend ProControl to anyone needing pest services. Professional, fast, and genuinely caring from start to finish!
Response from ProControl Management Services
Thank you for the great review and kind words. And yes, Savanna is a wonderful person to work with. We are glad to have helped with the termite concerns. Thank you soo much.
Joe from ProControl was prompt to come out after I inquired about his services, and I can’t say enough about how professional and knowledgeable he was. Joe was very detailed in explaining the Treatment and the process, and easing my concerns for both my family and I. The attention to detail and the understanding he displayed for what mattered the most to us - is why I would without a doubt use them again!
Response from ProControl Management Services
Thank you for your kind words and great review. We really appreciate it and are glad that you are happy with our service.
I spoke with Procontrol Pest Control about two weeks ago, and they were very professional and kind from the start. I purchased pest control service over the phone with Savanna in the office, and the entire process was smooth and easy. It’s been two weeks since the service, and I haven’t had any pest issues at all. I’m very happy with the results and will definitely continue using Procontrol for any future pest control needs. Highly recommend!
Response from ProControl Management Services
Thank you so much for taking the time to share your experience! We’re thrilled to hear that Savanna made the process smooth and easy for you, and that you’re already seeing great results from the service. We truly appreciate your trust in ProControl and look forward to keeping your home pest-free for years to come. Thanks again for the recommendation!
Terrible. Very Unprofessional. If I could leave negative stars, I would. Rude on the phone.
Response from ProControl Management Services
This is a FAKE REVIEW and has been reported for investigation. We found no record of this individual as a customer, nor any call log showing a potential customer inquiry about pricing. From their public review history, it seems they’ve had a troubled past, which appears unrelated to our company.<br><br>We’ve also received several scam or prank-style calls recently, including a few today, where one caller was very rude and dishonest. It’s possible this review came from that interaction, though we can’t confirm it for sure.<br><br>ProControl Management Services has proudly served the Treasure Coast since 2006 with a strong reputation for honesty, professionalism, and quality service. We stand by our integrity and the respect we show every legitimate customer.
I have engaged the services of ProControl to provide bi-monthly extermination service to my home. I have found ProControl Management Services to be extremely professional and knowledgeable. They go above and beyond when extending their services. Thus far I'm very pleased with their company.
Response from ProControl Management Services
Thank you for your kind words and great review. It’s wonderful customers like you that makes what we do so rewarding. We truly appreciate your trust and the opportunity to help keep your home comfortable and protected. You are a pleasure to work with. Thank you again.
I was dealing with an ant problem, and they came out quickly and took care of it. I saw a huge difference the same day. By the next day, the ants were completely gone. Professional, friendly, and effective. Highly recommend!
Response from ProControl Management Services
Hey Sean! We're thrilled to hear that our pest control service was able to tackle your ant problem so quickly and effectively. Your recommendation means a lot to us! If you ever need assistance in the future or have any questions, just give us a shout. Thanks for choosing ProControl Management Services!
Joe identified the problem in short order and reassured us that the problem could be effectively managed using their system. Chuck was clearly driven to do a good job on-site even in difficult conditions. Consummate professionals, a pleasure to work with!
Response from ProControl Management Services
Thank you for your positive review Joseph! We are thrilled to hear that Joe and Chuck provided excellent service despite challenging conditions. It was a pleasure working with you, and we appreciate your feedback!
My wife and I are so grateful we chose Pro Control to help us with a critter problem in the attic area of our home. Joe Mami came for the first inspection, and was very professional and knowledgeable and pointed out possible entry points on our roof and vents . Chuck Black came the next day and was also very professional, calming and re assuring . He sealed up all possible entry points, trapped two critters and our problems were gone . Chuck went above and beyond, answered all our questions, was likable and kind. Savanna was always available, patient, and knowledgeable on the phone also . A Huge thank you to ALL !! Steve & Rachel Stuart , Fl
Response from ProControl Management Services
Thank you for your kind words and great review. It means a lot to our team to realize we made such a great impression. Thank you for your support and we will look forward to servicing you in the future.
We absolutely love James, their pest technician! He is thorough, paying attention to every detail of my bi-monthly service. In addition, he is respectful of me and my property! Always polite and making sure we're not experiencing any issues. Chuck Black, one of the owners of the company was awesome! He took his time and inspected the entire exterior of our house until he found the innocuous spot where the rodents were making their way into our attic! Thanks to his diligence and experience, we are rodent free and our attic is now ready for him to sanitize and sterilize! We also signed up for his bi-monthly pest control. A locally owned and operated company with excellent customer service!
Response from ProControl Management Services
Hi, Judith. We are thrilled to learn that you had a positive experience with us!
I was really concerned when I found out I had termites, but ProControl Management Services made the whole process so much easier! From the first call, everyone was super helpful and reassuring. Joe and Savanna were amazing to work with—they took the time to explain everything, answered all my questions, and really put my mind at ease. The team was professional, efficient, and did a fantastic job with both the termite treatment and insulation. Now, I feel so much better knowing my home is protected. I highly recommend them to anyone dealing with termites or needing insulation. Great service all around!
Response from ProControl Management Services
Thank you Joe for the great review and kind words. We greatly appreciate it.
I highly recommend! What is there not to like about an honest and competent business owner who works right on the job himself to make sure that everything he promises is done the right way with the interests of the customer in mind. The owner, Joe, is a great guy who really knows termite and pest control and brings results at a fair price. His office manager, Savanna, is a jewel, a real delight to work with! My job done: eradication of extreme infestation of Formosan termites.
Response from ProControl Management Services
Thank you for your kind words and great review. We really appreciate it and the work you have given us. Thank you so much!!!!
Punctual, professional and after 6 years have not had to call them back for a retreatment. Highly recommend
Response from ProControl Management Services
Hi, Stephen. Thanks for taking the time to share your positive experience. We truly appreciate it!
Response from ProControl Management Services
Hi, Ilya. We appreciate the rating, and are glad we could provide you with a positive experience!
Response from ProControl Management Services
Hi, Robert. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!
They were good when we had them. We had to temporarily cancel service due to financial reasons, in which we communicated to them. I even called to ask if there’s any way to reduce the cost, in which I was told no. Once I was financially able to start service after a couple months, they wanted to charge me an additional $50 to “re-start” the service. Unfortunately they lost a customer over this.
Response from ProControl Management Services
We are glad to hear that you were happy with your experience while you were being serviced as a customer.<br>Please understand that when service is interrupted and stopped for several months, pests will re-establish themselves, making them harder to control. This requires extra material on our part to ensure your home is protected at the ProControl Level of Quality that makes our company stand out from the rest.<br>We did extend to you a greatly reduced restart fee and gave you an existing customer discount to help cover the extra materials and time needed to accomplish this. We are disheartened to hear that this was not enough. We wish you the best and will be here if anything changes.
Initially, Joseph was friendly, accommodating, honest, and professional. He gave up front options for tent or no tent. Sorry to say that his follow up should have been better. He gives appointments weeks ahead, while termites are feasting on your house. Called him two weeks ago for an appointment. Never called back.L had to call him again a week ago. Then he said he could come the following week during my working hours. I said I needed to be at home when he comes over, after 3pm. To date, he has not called me. I really thought I paid his salary. Of course he already got my money. I would NOT recommend his services/company to any one. Karma comes around.
Contact Information
Phone
+1772-579-0230Address
439 SE Port St Lucie Blvd #105, Port St. Lucie, FL 34984
Website
www.procontrolservices.comHours
Services
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