Lawn Doctor of Newark / Cecil County
Verified995 S Chapel St Suite 3, Newark, DE 19713
Open 5 days/week
About Lawn Doctor of Newark / Cecil County
Lawn Doctor of Newark/Cecil County is your trusted local expert for a healthy, vibrant lawn. We offer comprehensive lawn care services, landscaping solutions, and effective pest control to homeowners in the Newark and Cecil County areas. Our experienced team is dedicated to providing customized treatments that address your lawn's specific needs, from fertilization and weed control to aeration and seeding. We also specialize in eliminating lawn pests, protecting your outdoor space. Located at 995 South Chapel Street Suite 3 in Newark, we're committed to delivering outstanding results and exceptional customer service. Contact us today for a free lawn care evaluation and let us help you achieve the lawn of your dreams.
Rating Breakdown
4.4
★★★★☆96 reviews
Customer Reviews (27)
One of a kind service! Rusty did an amazing job on my parents’ property, and the owner, Jason, is honest and true to his word. You can tell they genuinely care about their customers. Make no mistake—this company won’t rip you off, like most lawn care companies. They make sure you’re well taken care of from start to finish. HIGHLY recommend Lawn Doctor!💚💚💚💚
Response from Lawn Doctor of Newark / Cecil County
Thank you so much for your kind words! We're thrilled to hear that Rusty and Jason provided exceptional service and that you felt genuinely cared for. Your recommendation means a lot to us. We're committed to maintaining the highest standards and ensuring our customers are well taken care of.
Stellar service at this lawn dr. They came out on time and gave me a heads up. The service person was professional and knew his product perfectly. They treated for ticks and now my dogs can enjoy the yard more. No crab grass and dandelions so far! I can't wait to see how much more my yard improves with their services.
I’ve been a loyal Lawn Doctor customer for over 14 years, and they have consistently delivered top-notch service year after year. Thanks to their expert care, my lawn has remained healthy, green, and beautiful through every season. Their team is always professional, punctual, and incredibly knowledgeable. They take the time to explain treatments, answer questions, and provide helpful tips to maintain the best results. I especially appreciate the detailed reports after each visit—it shows they truly care about the long-term health of my lawn. After 14 years, I can confidently say Lawn Doctor is the best in the business!
Response from Lawn Doctor of Newark / Cecil County
Thank you for being a loyal Lawn Doctor customer for over 14 years. It's been a pleasure caring for your lawn and seeing it thrive through every season. We appreciate your recognition of our team's professionalism, punctuality, and detailed reports. Your trust and support mean the world to us, and we're committed to keeping your lawn healthy and beautiful for many more years to come.<br><br>Best regards, <br>The Lawn Doctor Team
Great service! Great people! Highly recommend!👍
Response from Lawn Doctor of Newark / Cecil County
Thank you for the kind review.
Response from Lawn Doctor of Newark / Cecil County
Thank you for the great review.
I have to commend Lawn Doctor for their exceptional service and expertise. Unlike other companies, they actually take the time to thoroughly assess your lawn and diagnose issues. They noticed that I had Bermuda and bent grass in my lawn, which other companies said couldn't be fixed. Lawn Doctor not only identified the problem, but they also provided a clear and thorough explanation of the expectations and process for controlling it. Now, thanks to their dedicated efforts, the Bermuda and bent grass are almost completely gone. What sets Lawn Doctor apart is their personalized customer service. When you call Lawn Doctor, you speak to local people in your local office, not some distant call center. This makes a huge difference in the quality of service and communication. I highly recommend Lawn Doctor to anyone seeking professional and effective lawn care.
Response from Lawn Doctor of Newark / Cecil County
Thank you for your commendation! We're thrilled to hear that our team was able to thoroughly assess and diagnose the issues with your lawn, and successfully control the Bermuda and bent grass. Our personalized customer service and local expertise are what set us apart. Your recommendation means a lot to us!<br><br>Best regards, <br>The Lawn Doctor Team
Response from Lawn Doctor of Newark / Cecil County
Hello,<br>We would like to speak with you directly so that we may help turn your experience around. However, we have no record of you being a customer. Please reach out to us at (302) 731-1616 so we can address your concerns and assist you further.<br><br>We hope you will reach out.<br><br>Best regards,<br>Lawn Doctor<br>302-731-1616
I usually do my own lawn care. Work got busy so I decided to give Lawn Doctor a try. Big mistake they came out I want to say April and thought out the whole summer. Every time they treated with pretty much minimum my grass never got green and never looked good untill I went to site one and purchased fertilizer and my own product. They also suggested I treat for Grubs when I didn't even have a grubs treatment to make this short I will never use or recommend lawn doctor over price and do not do a good job.
Response from Lawn Doctor of Newark / Cecil County
hank you for taking the time to share your experience. We're sorry to hear that our service did not meet your expectations. We strive to provide the best care for our customers' lawns, and it's clear that we fell short in your case.<br><br>In our area, it is best practice to apply preventative grub control to stop potential infestations before they become an issue. This is why we recommended a grub treatment, even if grubs were not yet visible.<br><br>Additionally, we have checked our database and were unable to find a record of your service history with us. It is possible that there may have been a mix-up with another lawn care provider. If you believe this is a mistake, please contact us at 302-731-1616 so we can clarify and address your concerns directly.<br><br>Thank you again for your feedback, and we hope to have the chance to provide a better experience for you in the future.<br><br>Best regards,<br><br>Lawn Doctor of Newark & Cecil County<br>302-731-1616<br> Hi Kelinton Tejada, we appreciate your honest feedback, as we are always looking for ways to improve.
Very professional and carrying folks with this organization. They keep their appointments and services when they say they will. They call a day before as a heads up to keep pets off the grounds till treatment is completed. They are fairly priced based on what solicitations l receive. Recommend them highly.
Lawn doesn’t improve instead become worse. Pictures posted for reference. This is the outcome after 1.5 years of service from them.
Response from Lawn Doctor of Newark / Cecil County
Dear Vasista Parupalli,<br><br>Thank you for taking the time to share your feedback. We are truly sorry to hear about the condition of your lawn. We understand how frustrating it can be when your lawn doesn’t look its best.<br><br>After reviewing your situation, we believe that the extreme heat, lack of rain, and drought conditions, combined with insufficient watering, have significantly impacted your lawn’s health. These environmental factors are beyond our control and can severely affect even the most well-maintained lawns.<br><br>We strive to provide the best possible service and would love the opportunity to discuss this further and find a solution. Please contact us directly at 302-731-1616 so we can address your concerns and work together to improve your lawn’s condition.<br><br>Thank you for your understanding.<br><br>Best regards,<br><br>Lawn Doctor of Newark
I have been a customer for 40 years and have been very satisfied with the service I've received from Lawn Doctor of Newark. Brian was a technician at that time and I had just moved into our new house in March of 1984. That fall, Brian put in our lawn and has taken care of it since then. Many complements on our lawn from neighbors. Can not find any better company to take care of my lawn. Thank you Brian and your excellent crew for your beyond normal service !!!
After many years with another Lawn Service company, we switched to Lawn Doctor last year. We are very pleased with the results. Our lawn has never looked thicker and greener than it does now (and all last summer). It was nice, not having to constantly call for "come-backs" because they took effective care of all the weeds.
Very pleased with the service I received all year.....rather affordable and I save time not having to do it all myself....will use again next season....Chris and Rusty are in contact with me every service explaining everything that is going on with my lawn....highly recommend giving them a call for service
The law has consistently looked like a green carpet, all the years that Lawn Doctor has been our lawn service.
A little disappointed, said they couldn't fix my 2 concerns until fall and next year.
Response from Lawn Doctor of Newark / Cecil County
We sincerely apologize for any inconvenience you experienced. Your feedback is valuable to us, and we appreciate your patience.<br><br>Regarding the timing for seeding, we understand your frustration. Unfortunately, due to the pre-emergents used for crabgrass control in spring, seeding during that season would interfere with germination. However, we want to assure you that we have plans to address any thin areas in your lawn early this fall.<br><br>As for the spring annual bluegrass (poa) in your lawn, rest assured that it will naturally disappear as the weather warms up.<br><br>Thank you for choosing our services, and we hope to exceed your expectations in the future.<br><br>Best regards,<br><br>Lawn Doctor
Always prompt/courteous. Lawn looks amazing..
Always friendly and professional. They go the extra mile. Service Technicians are friendly and answer questions honestly. I have been with the a long time and they know me. Their technicians stay with the company.
They do good work.
If for any reason you're not happy with an application they go above and beyond to fix any problems
Prompt professional service
Lawn looked worse after several years. Now having trouble canceling service.
I spoke with Joanne on the phone now for an estimate, she asked all details and then said they cannot give me a quote over phone but only send a quote via email over the next TWO days. I've never seen a business that cannot provide the price of their products and/or services right away after getting the information they need. I asked to speak to the manager and she told me the manager is not there. I asked how can I get hold of them, she said they would call back. Customer service is rated 0/10.
Tech would never call us when they arrived despite our request since we have a dog. They claimed to just let themselves in the backyard even several times when we were in the backyard they claimed to have been there. Not honest, and will not use this company ever again. Lawn looks worse now than it did before and the mosquitos are worse than ever.
I have been a customer for over 10 years. You over seeded my lawn and I still had some bear spots. Called you to come out and look at the problem. I was told that was not going to happen and I could pay for another over seeding service. I said after all these years and this is the way I get treated. I canceled any future service and called another company and saved $100.00 per year. So no I would not recommend you.
This company offered a one-size fits all service and made a determination about what my lawn needed without coming to my home. I foolishly paid for the season. At the end of the growing season I had a consult with another company that actually came to my house to discuss fall needs for seeding and growth; and they pointed out areas of my lawn that were nothing but weeds. I cancelled my service with Lawn Doctor; and I will not be returning. Very disappointed.
Incompetent from the get go. Despite my phone conversation with their rep who seemed professional, there was no call back as promised with on site visit.
Thank you for over spraying my yard and burning my grass. I will not recommend this company, un experienced technicians and they don't want to take responsibility.
Contact Information
Phone
+1302-731-1616Address
995 S Chapel St Suite 3, Newark, DE 19713
Website
www.lawndoctor.comHours
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