University Termite & Pest Control

While their services are good, they don’t call and let you know when they are coming until they are on their way. Then when needing to reschedule don’t call. We have had to call each time for 4 times in a row due to them not communicating when they will be there.

Riley is an excellent communicator. He contacted me the day before so I was able to plan to keep my dogs inside while I was at work

Genuinely great people work here.

I have had nothing but amazing experiences with these guys! They come out within the time they say they will. They will continue to find a solution for you and i highly recommend them! All of the staff is very helpful friendly and mindful.

Very easy to work with. Great price.

The service is always good and effective! The customer service is great! The personnel/technicians/workers, are great! Workers are very nice, friendly, professional, and have been on time, or early! 👍

Initially, with the Knowles, it failed to dry thoroughly. We recommenced the cycle. Subsequently, the issue recurred with increasing frequency. It doesn't seem to dry correctly.

We have had two different guys come to our home this week: first, to assess our needs; second, to begin our initial service. They were both personable, knowledgeable, and very friendly. I haven’t seen this type of customer service in years. I applaud University Pest Control for having excellent employees and would highly recommend them to anyone in the greater-Southern Arizona area.

Gabriel does a great job - very thorough, courteous and professional. I am happy I found this company the take of insects, terminates and Angel does an exceptional job treating the desert floor with pre-emergent. Big fan here!

I have really had great luck with University Pest and Remy!

Riley took time to thoroughally attack a reoccurring termite issue

University cares, is friendly and is a trusted partner in keeping my home pest free since 1998!

friendly, prompt and explained well

The team that I dealt with, Joe doing inspection, Michael and Co-worker doing services, were professional and personable. They were VERY timely in their arrival.

Making an appointment was quick and easy . All of the technicians provided excellent customer service and explained everything and I would definitely come back and recommend to others. George horn was an amazing technician very nice and asked if we would like to do follow up appointments. Every technician always came on time. The price is extremely reasonable, especially that they came out three times. 10/10

When I first moved into this new-built house out in the desert, I had many pests. Thank goodness I called University, and now I am pest free. Thomas has been very helpful and professional. I definitely recommend University Termite & Pest Control to anyone with a pest problem. Thank you for a job well done.

How does a tech service an entire school in Rio Rico in 11 minutes? They always have fire ants in the playground & paper wasps nest by the front.

There is no warranty. No follow up after positive presence of termites.

We were inspecting a home currently under warranty with University Pest Control who told my Realtor an inspection would be covered by their warranty. So we of course used them. Then they called to collect $95 for an inspection and just said "Sorry there was a miscommunication, we will only charge you $85!" Thanks, but no thanks. These folks are clearly dishonest - call someone else.

Worst service ever. Zero pests were exterminated.

Technician chose not to follow path of previous treatment drill holes in garage floor. He said he preferred to drill closer to the wall. He drilled into our water line it took 5 and a half hours to repair at cost of $1 ,100.00 and I'm still left with large hole in floor. No response from mgmt.

Really hard to just get a price quote/range here. You need to schedule an inspection first, which I understand why. I explained another company had already done so and I just want to compare prices. Nope. Must schedule an inspection first. Okay then, nevermind.

I had scheduled two appointments with the service rep, Gil, and he didn't show up for either one! The first was scheduled on Thursday at 5 p.m. He didn't show up or even call. I had to call him at 6 when he didn't show. Said he had an emergency in Bisbee. The second was scheduled for Tuesday at 4 p.m. He didn't show up again!! I took off an hour of work to make this appointment and he didn't show up! Horrible service. I only chose University because they were recommended.

We used University for 10 years for termite treatment. We had an issue with scorpions. I called the office and after the 3rd call a technician made a curt call to us saying the service wasn't free. We realized that. I then called the office again and told them what had occurred and I was willing to play the message to them. I was told the owner would call me the next day. That call never occurred. We literally have paid them thousands of dollars for their service. One would think they would have treated a long term customer in a professional manner. That didn't happen.