Conquistador Pest & Termite
Verified215 W Giaconda Way Suite 121, Tucson, AZ 85704
Open 5 days/week
About Conquistador Pest & Termite
A family-owned business in its fourth generation, Conquistador Pest & Termite has been solving pest problems for homes and businesses since 1977. We are a local business that serves Tucson and the surrounding areas, and we are proud to set the standard for excellence in our industry. You can count on Conquistador Pest & Termite for the ultimate level of service.
Rating Breakdown
4.9
★★★★★478 reviews
Customer Reviews (30)
We had Conquistador out for the sewer roaches. They took care of the problem in the backyard quickly. And then Conquistador joined forces with Blue Sky and I recommended Ken to a family friend for her termite tubs. Both times, they showed up when they said they would. They provided solid reliable and quick work. Ken took his time answering all our bug questions and leaving us with a plan of what we needed and what we didn't. When it was time for the work after the estimate, Terrance showed up to provide the service with kindness and care of our property. We will be using them again.
10/10
Dennis inspected and treated the site. Timely and professional.
Dennis n Simon were very thorough. Treated interior and exterior.i get quarterly treatment. First time I had Simon as my technician. He is honest, trustworthy and kind. He completed the work and sprayed both inside and out He is resourceful and spot on with his work. Thank you Dennis n Simon for your complete home treatment. Debbie O
Always punctual, friendly, professional and thorough in and around the house.
Great service as as usual. Professional, courteous.
Conquistador Pest were very responsive and professional. Marvin, the tech was very through. I recommend them.
Kenneth Knight provided pest extermination at our home, today. He was thorough, professional, and efficient in both providing services and communicating details about the extermination services he provided. He made Conquistador a shining example of high quality services.
We've been with Conquistador for almost 30 years. The service has always been totally excellent. Our regular service person Esai is really outstanding. A delightful gent and terrific in his work. I wholeheartedly recommend Conquistador
Randy took the most care I've ever seen on a treatment day. Thank you Randy!
Polite, professional, & pleasant
I have used Conquistidor Pest Control for several years and I’m extremely happy with the service they provide the technician that comes always checks in with me to see if I have any issues that need resolved and he is always very courteous and thorough. Highly recommend this company if you are in need of any type of pest control
Arrived on schedule, explained the process, performed the service and provided follow up instructions.
Professional, friendly, goes above and beyond! Thank you!
Ammon is always on time professional and works in a timely manor Recommend his service
Great job!
Excellent
Very rude and very reckless drivers driver for this Company they will throw their lights at you flip you off, trying to pass you, especially when the weather is in horrible conditions If I ever need an exterminator, I know for sure I’m not looking for these people.
Response from Conquistador Pest & Termite
We take this feedback very seriously and are truly sorry to hear about your experience. Our team members complete mandatory driving and safety training to ensure courteous, professional behavior at all times. Please contact us directly at (520) 624-5901 so we can investigate this incident and address it right away. Your input helps us maintain the high standards we expect from every Conquistador Pest and Termite representative.
Austin did an excellent job. One suggestion: We would have appreciated a phone call on the dY OF SERVICE WITH AN UODATED, ESTIMATED TIME OF ARRIVAL.
checked the whole inside and outside of my house in less than 5 minutes - called the company and had them send another tech out to do a thorough inspection - horrible experience. Having my usual tech come back and inspect my house !!!
When I first hired Conquistador to handle the pest control at my house a few years ago, the technician I spoke to was courteous and always communicated with me via cell phone in advance and in a timely manner. He left the company. Now, I feel like the communication has dropped off. I get notified at the last minute and, when I can't be home, they come anyway even after I've requested to reschedule. They don't communicate their schedule in advance. You'll get a generic text to which you cannot reply and an email, but the office doesn't check it except during regular office hours. So, it could be the technician shows up before they read their email, which is what happened to me today. When I'm not home during the service, the technician cannot get into my garage. I have been regular with my pest control service and still had two scorpions inside my house. So, all of this adds up to frustration.
Response from Conquistador Pest & Termite
Thank you for your feedback. We’re sorry to hear about your concerns with communication and scheduling. While we notify customers via text and email, we understand this hasn’t worked well for you and apologize for any inconvenience.<br><br>We’d be happy to discuss how we can better meet your needs and address any ongoing pest concerns. Please contact our office during business hours so we can assist further.
Terrence did a great job explaining how he treated our issue. He is very knowledgeable and personable. My only critique is that the last two times they came out, I asked for a call or text to let me know when he planned on arriving and I did not receive that. My wife works from home and needs a heads up before they come.
Good service and knowledgeable technicians. Not real fond of being hounded for a review.
Response from Conquistador Pest & Termite
Hi Bill, thanks for the honest review! We use an automatic review capturing service, thanks!
This is the worst service ever. The team member that answers the phone is HORRIBLE. We left because of Kristy and her lack of follow through and focus on customers. Asked to be moved to monthly service and it NEVER happened, we later called and said that we needed to skip a month due to pool construction and she informed us we would be charged double, even though I paid for 6 months in advance. Clearly there is a disconnect and lack of communication. We canceled our account in September and I have had to call 3 times to get my refund. I called again today after being promised three weeks ago I would be reimbursed and still NO CHECK! They have really unsatisfactory follow-up and if they were focused on customers, I wouldn't be asking for my money back nearly 3 weeks after being told I would be reimbursed. The owner clearly doesn't care or this would have been resolved a while ago. Was referred by another BannerHealth executive and shared my less than positive experience.
Very disappointed after getting referred to this business for some pest control help and after a phone call refused to give pricing over the phone and required a inspection to come out. Well let’s zoom or give me a price range? Time is valuable and it will be nice just knowing an idea for your cost of business 😑
Great
Contact Information
Phone
+1520-624-5901Address
215 W Giaconda Way Suite 121, Tucson, AZ 85704
Website
www.tucsonpest.comHours
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