Rating breakdown from customer reviews
4
106 reviews
What Budget Pest Control Inc. says about their service
Google has no written reviews for this company, so the details below come from their own website rather than from customers.
Licensing and certifications
- Arizona State Certified
Areas served
Phoenix/Valleywide · Tucson/Casa Grande · Arizona
In business since
1997
Services listed
- Termite Control
- Pest Control
- Weed Control
- Rodent Control
- Bee Removal
Source: budgetpestcontrolaz.com · collected 2026-08-18. These are the company's own claims, reproduced as stated. We have not verified licensing, pricing or availability.
Customer reviews for Budget Pest Control Inc.
Tanisha Knutzen
Michael is a top-notch inspector. He is professional, knowledgeable, and always friendly. I love having him as part of my inspector team. Everyone at Budget Pest is wonderful to work with, and communication is always easy and seamless.
Jacqueline glitter
They have better prices compared to the other weed control companies on the NW side of Tucson. They also come back in 2 weeks to make sure the weeds are gone which the other companies have never follow up on. They also are very polite and asked me exactly where I wanted everything sprayed so I recommend them 100 percent.
s beezy
Jay was an awesome tech, they had great communication as to when they were arriving and upon inspection was very professional and thorough.
Kody Ewing
We hired them to do a termite inspection on a house were were looking at buying and they said there was no termites and the house was good. 2 days after signing and getting the keys to the house, we were cleaning and starting to move in when we found what appeared to be wood rot on the base of the master bath vanity. Upon closer inspection we found live and active termites. From there we pulled the vanity off the wall and found a massive hive of termites eating a load bearing wall. We called and they came back out to the property for a reinspect and the guy who came just looked at the two spots we saw then left. HE NEVER LOOKED ANYWHERE ELSE. After that all they offered was a discount on a treatment and we are stuck in a house with termites. Also, we have found 3 more active hives of 2 different species of termites in the house and now we have to undergo major house repairs on an unlivable house. Termites have been found all throughout the house, in multiple walls and even in the attic eating rafters. Horrible company and we would recommend to stay away.
Ed Sink (Sinkster)
We had termites six years ago. Saw a mailer for Budget Pest Control advertising termite removal with a 5 year guarantee and at that time it was $399. We had it done and had not had termites since. They come out annually to check. We were so impressed we hired them as our regular pest service.
Jenny Allphin
Anthony always does a great job when he visits. He keeps us informed of any issues and is thorough and polite. We recently added weed control service at our last visit and Anthony took care of everything. Highly recommend!
Levi Cureton
These women drama my conversation. None of her business. Drama talked about people. I didn't know I invite you in my conversation.
Hui Mattos
Anthony take care of my property front and back yard for weeds every month and if there is extra treatment he come back take of it without costs. Very good service and good price. Thank you.
Fred Miclon
He was very thorough and professional. Great attitude and explained his approach to the task. A pleasure to work with.
Sharpbevel
We have Anthony as our tech in Rocking K and he’s awesome. Very helpful, friendly and professional. We’re very happy that we went with Budget. They’re very responsive and do a really good job. Had an issue recently and Anthony cam right out and took care of it. I highly recommend going with Budget.
Stacie Gravito
These guys are great! We had an issue that we didn’t find until after the initial inspection, which occurred before we closed on our new home. We had gravel up against the perimeter, so they didn’t detect termites during that initial inspection. When we spotted work tunnels, we reached out and they were kind enough to inspect, confirm infestation, and complete a spot treatment for free. They also offered a discounted full treatment for then and at a future date should the issue persist. They also treat out home regularly for other pests and have the nicest and most knowledgeable techs. I can’t recommend theses guys enough! Thanks BPC!!
Tiffany Eggert
I had a review on here before and it was not the most complimentary. However, they went out of their way to make things right and figured out how to win back our hearts. We appreciate the efforts and the work to turn this review around
M
We've been a customer of Budget Pest Control Tucson for the last year, after a referral from a family member. Since becoming a customer we have been in the knowledgeable, capable hands of technician Anthony for monthly pest & weed/grass treatment. He is very attentive, efficient, friendly and flexible. Every six months a pre/post emergent treatment is scheduled to help combat the challenge of weeds/buffel grass on rural acreage. The office is efficient with their reminders of upcoming treatments along with Anthony leaving a card with the next treatment date. Can't say enough for good service at a fair price.
Provider response
Thank you
Karen Bradley
Kody is always friendly, thorough and on time. It is really nice to have the same technician each time. Their prices are great and I have NO bugs!
Brian Medley
Budget has been handling pest control and weed control for us since we built our house 4 years ago. In that time JJ and Nate have done a great job. They come out every month to take care of bugs and weeds. They are a pleasure to speak with and always answer all my questions. Nice job guys!!! Updating our experience with Budget Pest Control. They continue to do great work and really care about taking care of our needs. Nate is still our technician (just talked with him yesterday) and JJ is still in the office managing things. Notice my review from two years ago. Same people still supporting us. That continuity rarely is seen these days.
Jimmy James
Could be 5 stars except for 2 observations. 1. I was told I could pay in cash. I was not told that I would only get an email receipt, just felt sketchy handing over 500.00 with no immediate receipt. 2. The workman did a fine job right up until he had to fill in the trench. He basically used his foot to haphazardly kick some dirt back toward the trench. I needed to go out and rake in the trench and tidy things up. It does say Budget in the name so I'm not expecting miracles and we will continue to use them as we are happy with almost all aspects of their service. Fine tune a couple of things and Bam! this would have been a great experience and a 5 star review.
Provider response
I really appreciate your honest feedback. We will definitely use this review as a teaching moment in our end of month technician training meeting. Thank you.
Mario Ciarlo
Prompt and extremely fair pricing
Erika Gaona
I used this company for years never had a problem. Until this guy name Dave came over rarely spray anything in our backyard, when I ask him about spraying inside he said he’ll only will do the corners! I have a huge two story house I don’t mind paying for the service I get but he acted like it’s costing him out of his pocket to do the job! And on top of that he had the worse attitude with me. I don’t take it personal but this was a really unprofessional experience!!
Provider response
We appreciate your review. Unfortunately after 4 years it seems we are no longer a good fit for the service you want. In May of 2022 we could no longer accommodate your request to only have a female technician. Now you want to dictate to us how the interior of your home should be treated. Unfortunately we must follow the product labels and again can no longer accommadate your demands. Seems like just 1 star review is a little harsh considering you have NEVER had a problem with our service these past 4 years.
Jimmie Goetze
We had a contract and termites were found during a home inspection in November, but our 'pest' contract didn't cover termites, our bad. And to boot I was advised our contract had expired and I'd need to pay $700+ for treatment. Then in January they bill us for a 28 minute service their records show they provided in October. No notification was left that they'd been there, like they'd done in April. I DO NOT recommend Budget Pest Control in Tucson.
Provider response
Thank you for your review. Your husband signed up for twice a year exterior pest control in April 2020 for $85.00 he even gave us the gate code so we could get in. You emailed us in November 2022 regarding Termite treatment. We let you know that the home was not under warranty for termites because that is seperate from your pest control service. You requested and were provided a termite treatment estimate, at which time you let us know your realtor was going to shop around because you felt $698.00 was to much. You NEVER had a termite warranty with us, so it could not have expired. The billing statement you received in January was for your $85.00 past due October pest control service done by the same technician who has been doing the service at your home since 2020. It seems 3 years of service without issue until we ask for payment deserves better then a 1 star review.
Aaron Rubin
The service techs are great. But the front office is just so unfriendly and rude I cannot recommend them or continue to do any business with them anymore. Multiple incidents over a short time frame from two different individuals. They are obviously not communicating back to ownership/management what's going on, so maybe this review will be seen.
M Santos
Cheap but worst treatment ever. There is never anybody to answer the phone. They will respond if and when it is convent for them. It may take weeks. On the termite treatment the guy sprayed about 1300 on the gravel and left in less that 30 minutes. On, first year visit, they called for the visit but on the day of service guy did not bother calling communicating he was at the gate, simply left a note and left. Within 1.5 years termite problem expanded to a point where the wood (2x4) is gone. Cheap but not worthy!
Provider response
Thank You for your review. Our call log shows you left 1 voice message at 12:31 pm today. We called you back at 1:20 pm today to schedule the termite retreatment for 1st thing tomorrow morning! We get a high volume of calls to our office because our termite service is exceptional. You stated your tenants have called multiple times with no answer, unfortunately they never left a message with a call back number. As a small local company we pride ourselves on providing exceptional service. We do not feel this situation warrants a 1 star review.
Jessica Thompson
I’ve had My service with Budget since we moved into our home a few years ago. JJ was our original Tec and the reason we decided to go with budget since he was my ML’s Tec at her house for YEARS and always so nice. Service was adequate I wouldn’t say great cause we NEVER stopped having an issue with pests it has been CONSTANT, but JJ was ALWAYS accommodating and willing to spray where ever we needed it. Unfortunately it got worse when we got a new Tech we have had CONTINUOUS problems. This weekend in particular was extremely bad with several scorpions and spiders found in our home so I called first thing this morning and was told that I would have to wait till Wednesday since that’s when my next service date was. They wouldn’t come out and fix the problem even though it’s been an issue since the LAST service date and they didn’t care AT ALL that I have a small infant in the home and EXTREMELY stressed having these POISONOUS PEST around. This is a service we pay for and if you aren’t doing the job right YOU NEED TO FIX IT IMMEDIATELY!!!!
Provider response
Thank you for taking the time to send in your review. I looked into your inquiry and it does seem that our 1st available appointment was Wednesday, so we booked that. Luckily your technician was able to rearrange a couple things and fit you in today for a respray. (we take scorpion sightings very seriously). Also it looks like we will be following up with you again next week to make sure the situation has been corrected. Please let us know if there is anything else we can do for you.<br>Thank You!
Melissa Rivera
Turns out Truforce joined forces with budget pest and well that's who we got for 3 months and service wasn't great like truforce was. Budget pest control always made appointments without letting me know when they were coming so Everytime I complained and the same would happen.
Provider response
We have been getting excellent feed back from most of the Tru Force customers saying the transition to our service has been seamless since we email and call before each service just like they did. It appears that for some reason this did not happen for you. I apologize for the poor experience you had. If there is anything we could possibly offer or do for you to give us another chance please let me know.<br>Thank You
Steven Taylor
They were recommended to me for reasonable prices. I called them because we needed our house sprayed after we killed a scorpion inside. No one answered. I left a voicemail with my number & asked for a call back. I called twice. No one ever called me back. I figured that if they didn't even return calls of prospective customers, it would be as bad or worse were I to retain their services. Just not worth it. You get what you pay for.
Provider response
I sincerely apologize for the poor experience you had. It is definitely not how we have been doing business the past 21 years. We have transitioned to a new phone system this past month and for some reason not all voice mails are reaching us. It’s never a good feeling as a small local business to get a poor review. Our reputation is very important to all of our employees who proudly wear the Budget Pest Control logo. It is my hope that you will give us another chance to make it right for you. Please contact our office at 520-290-8010.
Kareem Bess
Was scheduled today for service and was given a window of 12 to 2. Called at 2:14 and found out the man went home sick. I had someone sitting at my house, so that I can have the inside sprayed. Veronica the lady that answered the phone said he was supposed to call his rounds to let us know he wasn't coming. Never received a phone call and the soonest someone can stop by is Friday. I understand that people get sick, but a phone call would have been nice. After posting this, the OWNER called upset at the fact that I “BASHED” his company with a 3 star. When I initially spoke to Veronica, I asked her if anyone else was available and she said the soonest they could get to me was Friday. When the owner called he said “ if you wanted service sooner, you should have said something “. First of all, it’s their mistake they should have offered that. Second of all, accusing me of not asking when I asked Veronica is unacceptable. The owner made it seem like I was being insensitive at the fact that his guy Brian was sick and “ having to use the bathroom” in between his calls. I had no idea, what was wrong with Brian and I never once said that. As the owner, it would have been nice to take time out to call the customers on Brian’s route letting us know he wasn’t going to be able to make it. In my case I made sure that someone was home, so the inside of my house can be sprayed. Our time is valuable just as well as theirs. Brain has always been nice and friendly as well as the ladies that have answered the phones. However the OWNER was rude, disrespectful, sarcastic, argumentative and demeaning. I’ve been a customer for over a year and have recommend this company to my friends. NOW I would never refer the company and give them my hard earned money. UNBELIEVABLE !!! Please read his response to my initial post, again he’s accusing me of not asking for sooner service. I DID ! PLUS if it was an option, it should have been offered to me instead of Friday ! I’ve only posted this complaint on Yelp and Google. But now will be adding to Facebook as well. Hope Brian feels better soon !
Provider response
I'm very sorry that we were not able to make your scheduled appointment today. Unfortunately Bryan your technician had to leave work around 11 with the stomach flu. He was trying to call all of his customers to apologize and reschedule there service for a different day in between visits to the bathroom. Because of the rescheduling and not knowing if he would be able to work tomorrow his next available time to be at your house is Friday. If you need service sooner please contact our office and we will schedule a different technician to come to your house this month. Again we apologize and hope in the future to earn a 5 star rating from you.<br><br>Budget Pest Control<br>520-290-8010
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