Provider profile

Erdye's Pest Control LLC

4.6 stars from 149 customer reviews · 4990 W Greenville Dr, Appleton, WI 54913

  • 4.6 out of 5 stars
  • 149 customer reviews
  • Appleton, Wisconsin
  • Open 7 days, Early hours, Evening hours
4.6
Rating
149
Reviews
Yes
Claimed
Yes
Website

About this provider in Appleton

Erdye's Pest Control LLC, located at 4990 W Greenville Dr, is your top choice for comprehensive pest control services in Appleton, Wisconsin, and surrounding communities. Specializing in Bug Exterminator, Bed Bugs, Rodent Removal, Cockroach Control, and Flea Treatment, our skilled team provides Affordable Pest Control…

Rating breakdown from customer reviews

4.6

149 reviews

5
124
4
5
3
2
2
2
1
11

Customer reviews for Erdye's Pest Control LLC

DB

Donald Becker

1mo ago

After a issue I was contacted by the owner which does care about his business and customers and things were made right. Thanks

DB

Duke Bloechl

3mo ago

Eric did a great job coming to my house soon after my call and giving me a quote for the work to catch the groundhog and a quote to deal with protecting my shed in the future. He is very reliable, interesting to talk to, answered all my questions?s and dealt with the underground fence in less than a day.,

DS

Diane Soffa

3mo ago

Erdye’s has been very prompt and professional in taking care of our rodent problems.

DM

Dustin Miller

4mo ago

They have been treating our property for years and have almost zero spiders on the house now! They also use something that doesn't stain our clear glass gazebo as well.

JK

Jody Kunish

10mo ago

We called, made an appointment, they came. Told us what we needed to do so we did it. Mind you it was exhausting! Anyway they got here and come to find out we need a circuit breaker and we have a fuse box so they wouldn't do it! Talk about being very upset! That's one thing they should mention to people! Very disappointed!!!

Provider response

I'm sorry to hear about your experience, Jody. We aim to clearly communicate any requirements beforehand to prevent situations like this from happening. Your feedback is crucial, and we'll work on ensuring better communication in the future.

CB

Cole Burdick

1y ago

Charged me $1k in February for a squirell problem. Initial contacts were good, but eventually they stopped follow ups even though problem was not resolved. End of March was the last time they came out and after that visit they stated they would follow up in a week or 2 which never happened. I would have expected a service that costs this much to have resolved the issue. It doesn't even look like they put the squirell door, which prevents re-entry, in the right spot when I go out and inspect my soffit. Will need to fix this issue myself now, hope the company does the right thing and provides a refund. They may be good for other pest control, but I would not hire them for squirells, especially if your roof is 25+ feet high as they charge extra at that point. $1k seems ridiculous for what they had done. *Edit: Erdyes did reach out, sent different individual out. They identified a different spot where the squirells were coming in, added the squirell extrusion in the soffit. Followed up for a couple weeks and seems as though the squirell problem is now resolved. They did also spray our exterior for bugs for free due to the prior issues. Increased rating to 3 star, reason for not having it be 4 or 5 star was the price/time it took for the ultimate resolution.

Provider response

We acknowledge your concerns and sincerely apologize for any shortcomings in our service. We are committed to providing the highest level of service and would appreciate the opportunity to address your specific concerns further. Please feel free to me directly, Josh Erdman - Owner of Erdye's Pest Control LLC

RS

Ryan S

1y ago

Got rid of voles outside my house. Other contractors wanted 3 to 5 times as much for the first treatment and 2 to 3 times as much for additional treatments.

Provider response

We're honored to have helped you get rid of voles outside your house. Thank you for choosing Erdye's Pest Control LLC.

CS

Cressondra Staszak

1y ago

Erdy’s does an amazing job ! Their staff is friendly and professional! HIGHLY RECOMMEND

Provider response

We're grateful for your positive feedback! Thank you for taking the time to provide feedback.

VD

Vicki Daun

1y ago

Great job guys! Very punctual, polite and results.

Provider response

We are excited to hear that you had a great experience with us, Vicki! Thank you for your kind words.

JS

Judith Schmidt

1y ago

Great experience. You call the office and are greeted by a friendly, courteous lady. You can literally hear her smile over the phone. No press 1, 2,3 etc. You get a real person. Had a friendly, courteous gentlemen come out and inspect the house. Luckily, he found a few spots where the mice came in. Used stainless steel wool to plug holes and covered them with caulk on the outside of the house. Next, came in the house to take care of existing mice. Strategic placement of mice traps. Just a couple more visits, and no more mice. Did decide to take advantage of outside mouse stations. Boy did the mice like them. It was unbelievable how well they worked. All I can say is dealing with Erdye's for mouse control was a great experience for me Great people, great job.

Provider response

We're glad to hear about your great experience with Erdye's Pest Control LLC. Thank you for sharing your feedback!

JK

James Krueger

2y ago

Great service from Derek!

Provider response

Thank you so much for the fantastic review, James! I'm happy to hear that Derek provided you with great service. We appreciate your kind words and support!

RS

Rick Schaeffer

2y ago

Erdye’s Pest Control LLC has consistently delivered excellent service. I engaged their services last year and have continued with their monthly check-ins for maintenance. From the initial appointment with the sales/technician to every visit from the technician and interactions with the front office over the phone, the experience has been top-notch. Highly recommend their thorough and professional approach.

Provider response

<br>Dear Rick,<br><br>Thank you so much for taking the time to share your positive experience with Erdye’s Pest Control LLC. We're thrilled to hear that our team consistently delivered excellent service throughout your engagement. It's our goal to provide top-notch experiences from the initial appointment to every monthly check-in, and we're delighted to know that our thorough and professional approach has met your expectations.<br><br>Your recommendation means a lot to us, and we truly appreciate your trust in Erdye’s Pest Control LLC. If you ever need any further assistance or have additional feedback, please don't hesitate to reach out. We look forward to continuing to serve you and appreciate your ongoing support.

CN

C Note

3y ago

Best of the best

Provider response

Thanks for the review C Note!

BW

Benjamin Wurzer

3y ago

Called on a Monday about a wasp nest mistakenly found (with the back of my legs) in the ground over the weekend in an area pretty close to where kids play in the backyard. They came out that Wednesday and had it treated. Tech was very friendly and explained what he was doing/using. Checked 2 days later, no more wasps. Job well done! The one and only knock was I was not notified about a follow up visit which there was another minor charge for although I was explained the pricing prior to the initial treatment, just didn't realize they were actually sending someone out for one. Even with the follow up the pricing was still amazing.

Provider response

Hello Benjamin<br><br>Thank you for your wonderful review! We're pleased to have swiftly addressed the wasp nest issue, ensuring the safety of the area where kids play. It's great to hear that our technician's friendly demeanor and explanations were appreciated. We apologize for any confusion about the follow-up visit; we strive for clear communication. Nonetheless, we're delighted that the overall pricing and service met your expectations. If you have any further questions or require assistance in the future, please don't hesitate to get in touch. We're here to help!

R‘

Rock ‘N Bass Jamz by Jereme

3y ago

The customer service woman hung up on me! Plus the website says they serve Wautoma and the surrounding areas. I’m ten minutes from Wautoma but they’ll only come out if I have a bed bug problem. False advertising to say the least.

Provider response

I'm really sorry to hear about your experience. We strive to ensure accurate information regarding our service areas and are genuinely disheartened to learn you faced issues. I’ll look into the details and work on improving, especially on how we handle calls and online information.

TM

Tom Medema

3y ago

Courteous and transparent about their rodent service. Very reasonable

Provider response

<br>Thank you, Tom, for your kind words! We're delighted to hear that you found our rodent service to be courteous and transparent. Providing excellent customer service and being upfront about our procedures is important to us. We're also pleased that you found our pricing reasonable. If you ever need any more assistance or have any questions, please don't hesitate to reach out. We appreciate your feedback and hope to continue exceeding your expectations in the future!

MO

Mike O

3y ago

Tried to use them for what I suspected as a carpenter ant issue. But they would not come out to confirm what the issue actually was but offered to come and treat the suspected carpenter ant issue. What kind of pest control company doesn’t come out to tell you what kind of pests you have ? Seems like that would be the first step after hiring a professional pest control company

Provider response

I'm sorry to hear about your experience, Mike. We strive to provide thorough service and addresses concerns effectively. Your feedback is invaluable, and I'll ensure we review our process to better meet customer expectations in the future.

JK

John Koehler

3y ago

The company has a very vague billing process known only to themselves. The bottom line is that I was charged $977 for 1.5 hours worked according to company time sheets. This hour and a half netted me one mouse in four weeks in 20 traps which would indicate even to an idiot that I did not have mouse infestation. The home is over 35 years old and in a wooded area. Admittedly there could have been some infestation at one time but it was obviously not a problem now. Their ambiguous contract that I did not sign or initial lists removal of contaminated insulation which never happened. I am also confused about the $55 per month baiting charge which was never explained. Furthermore, they were never given permission to charge my credit card I consider myself to be a reasonable and honest man and all along I was willing to compensate the company for work performed. For the i.5 hours worked, I agreed to compensate Erdye's $500 plus $50 for any materials they used. As a disabled USMC Vet on a fixed income, I am strapped for money like so many other people these days I am disappointed that there are companies that use unscrupulous tactics, lies and innuendos to extract money out of honest people who trusted they were dealing with an organization that was honest and trustworthy. In my 71 years I have never run into a company so determined to screw a customer for work not provided.

Provider response

Hi John, <br>We apologize if our billing process seemed vague to you. We understand the importance of clarity and aim to ensure all customers know exactly which services will be performed and the costs associated with them. We walk through the entire process with every single customer before any work is performed to prevent situations like this. As you've mentioned, we have already issued refunds for you and have canceled your future visits, per your requests. Regarding the $977, I think you may have misunderstood what those charges were for. We pride ourselves on doing what is right for customers and helping our communities, so if you'd like to discuss this further, I'd welcome you to call me, Josh Erdman, the owner of Erdyes Pest Control. You can reach me at (920) 542-6990. Thank you for your service.

MM

Maddie Mittlestadt

3y ago

Great service from beginning to end. Best prices around. Love supporting a local business!

Provider response

Hi Maddie,<br>Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience with our service from beginning to end. Providing excellent service is our top priority, and we're glad to know that we met your expectations. It's fantastic to hear that you found our prices to be the best around. We strive to offer competitive and affordable rates to our valued customers. Your support as a local business is truly appreciated, as it enables us to continue serving the community.

DF

David Fair

3y ago

Have always been professional and on time as long as we have used their services.

Provider response

Hi David.<br>Thank you so much for taking the time to leave us a review! We're thrilled to hear that you've had positive experiences with our services and that our team has been professional and punctual during your time with us. We take pride in delivering reliable and high-quality services to all of our customers, and we're glad that we have met your expectations. Thank you for choosing us as your service provider, and we look forward to continuing to serve you in the future!

KS

Kristina Steber

3y ago

The were great to work with, prompt, excellent communication and very clear with explaining their process. I would highly recommend them!!!

Provider response

Hi Kristina. Thanks for your review. Our goal is to always have incredibly fast and efficient responses. We know having a pest problem is something that needs to get addressed ASAP. Plus, we always aim to make sure our customers know exactly what is happening. If you ever need any other pest control services in the Appleton Area, please let us know!

AH

Ann Halverson

3y ago

Very helpful with questions I have and very friendly. Always explains what he found and gave suggestions that were very helpful. Thanks for your help.

Provider response

Thanks for your review Ann. We are always here to answer an pest related questions you may have.

QH

Quentin Heller

3y ago

owner is a paranoid freak who thinks they faked covid. don't even

Provider response

Hi Quentin, While we thank you for your review, we would appreciate you keep it polite and professional. Everyone is entitled to their own personal viewpoints and we at Erdye's respect that. We focus on providing the best possible pest control options for our customers, regardless of their viewpoints. Everyone deserves to have a pest free home or business.

TH

Todd Holzer

3y ago

Chris was awesome. He is the first guy that has taken the time to go over everything with .me

Provider response

Thanks for your review Todd. Chris is one of our best techs. He truly cares about all our customers and their pest problem.

MT

Michael Turk

3y ago

Very professional and courteous.

Provider response

Thanks for your review Michael. We know you'll be thrilled with your results.

LK

Linda Kelley

3y ago

This business is extremely limited in that no printed materials are available, to include billing statements, confirmation of payment, descriptions of work or guarantees. Additionally, no worker signature can be affixed to a custom statement indicating the type of treatment performed at a service call. Erdye's would rather lose customers than make exceptions for those who do not have a computer. Additionally, there is no contact with the customer prior to visit so it's not possible to even know what day the technician will arrive. The lack of flexibility leaves me unimpressed.

Provider response

Hi Linda, sorry you feel we are inflexible with our services. We pride ourselves on being as paperless as possible. In this day and age, everything is done online and all service orders are sent via email. We do everything we can to be as transparent with our prices and services. Plus, we always try to make sure our customers know when our techs will be there, what work is being done, and what they can expect going forward. If you'd like to discuss this further, I'd love for you to call me, Josh Erdman, Owner of Erdye's Pest Control at: 455-0373. Thanks.

MP

Melissa Pav

4y ago

I am so glad I read the reviews and called! No more yellow jackets.

Provider response

Thanks for the review Melissa. And you're right, the hundreds of happy customers/reviews do speak for themselves!

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