Reynolds Pest Control
Verified1164 N Geneva Rd, Orem, UT 84057
Open 6 days/week
About Reynolds Pest Control
Local family owned business dedicated to to keeping your home pest free
Rating Breakdown
5
★★★★★404 reviews
Customer Reviews (29)
Great job today! Very thorough. Very friendly too.
Response from Reynolds Pest Control
Thanks a lot, Shelly! We're so glad to hear you appreciated our thorough and friendly service. Your kind words mean a lot to us!
They have been super busy with wasps this year. I appreciate that they do get rid of every wasp nest when they get here.
Response from Reynolds Pest Control
Thanks, George! We're glad we could help with those wasp nests, even during a busy season. Your understanding means a lot to us!
Response from Reynolds Pest Control
Thanks for the five stars, Craig! We're really glad you had a great experience with us.
Excellent customer service—timely responses to my questions…and never tired of my million questions! Showed up on time. The tech was super nice and knowledgeable. I appreciated that he wore shoe protection booties when he was inside.Pricing seems very reasonable. First treatment was yesterday. I’m Looking forward to working with these guys going forward.
Response from Reynolds Pest Control
Hi Stu, we're delighted to hear that you had such a positive experience with our team! It's great to know our tech's attention to detail and friendly service made a good impression. We're excited to continue working with you!
They are the Kindness people I have met and they do a great job. They are always on time and will answer any questions you may have. I have not seen any bugs in my home since they started spraying my property. The swaps are not as bad and I don't see very many of them now. I recommend them highly.
Response from Reynolds Pest Control
Hi Donna! We're so happy to hear that our team has been helpful and timely for you. Knowing that your home is pest-free makes our day. Thanks a million for recommending us!
Unfortunately, I’ve been disappointed. Not with the interactions with the team but in the outcome of their work. Last year there were so many wasps despite service from Reynolds that I honestly wondered what I was paying for. I was more effective on my own with a spray bottle of soapy water than any of the treatments Reynolds applied. As far as I could tell there was no attempt to locate and remove wasps nests. Perhaps that comes with a higher tier level of service. Or perhaps I should have called back and requested more help. I sort of expected the professionals to take the initiative. In any case, I don’t have bad feelings toward the team, but I do wish their work had been more effective.
Response from Reynolds Pest Control
Thank you, Roger, for taking the time to leave a review. Your feedback is appreciated!
Reynolds came out and dealt with an overwhelming wasp/hornet infestation. When the first employee did not have the necessary equipment to access an infested vent on my roof, the owner came out with the necessary equipment and took care of it. They found nests on my fence and behind bushes as well.
Response from Reynolds Pest Control
Thanks, Linda! We're so glad we could help tackle that wasp and hornet issue for you. It was important to us to make sure everything was sorted out, and we're happy we could get to those tricky spots. If you need anything else, we're here for you!
I had a great experience with Reynolds Pest Control. They addressed the issues at my home quickly and effectively, and the treatments made a noticeable difference. I would definitely recommend them to anyone struggling with ants, spiders or wasps.
Response from Reynolds Pest Control
Hi Carlene! We're delighted to hear that our team made a noticeable difference at your home. Thanks for recommending us for handling ants, spiders, and wasps. We appreciate your kind words!
Your representative didn't know.It was the first visit and came unprepared, so we need to have that redone.As a first visit ASAP and we want to consider doing the bug control as well.Please get back with me as soon as possible.
Response from Reynolds Pest Control
Hi Moses, thanks for your feedback. I'm sorry to hear about the inconvenience during your first visit. I've noted your preference for a quick follow-up and interest in bug control. Someone from our team will be reaching out shortly to sort this out for you.
Detail oriented and very responsive. Have been with them for a short time after a bad experience with another provider. Reynolds Pest Control has demonstrated reliable, thoughtful service so far. Thanks, Reynolds!
Response from Reynolds Pest Control
Hi Corey, we're really glad to hear you've had a positive experience with us! It's great to know our attention to detail and responsiveness made a difference for you. Thanks so much for choosing us and sharing your feedback!
I haven't left a review because I'm not sure what to say. The technician wasn't here very long maybe 15 minutes which doesn't seem long enough to spray everywhere and it's too early to tell if it worked yet.
Response from Reynolds Pest Control
Hi Debbie, thanks for sharing your thoughts! We aim to be both efficient and thorough in our visits. If you have any questions or need further assistance, feel free to reach out. We're here to help!
Grant is awesome! Super nice and knowledgeable!
Response from Reynolds Pest Control
Thanks so much, Nathan! We're really glad to hear that Grant made such a positive impression. We'll be sure to share your kind words with him!
They are great, my 90 yr old uncle had a lot of mice in the basement, they got rid of them and have kept them away.
Response from Reynolds Pest Control
Hi Scott! We're really glad to hear that we could help your uncle with the mice issue. Keeping homes pest-free is what we strive for, and it’s wonderful to know everything’s been running smoothly. Thanks for sharing!
Response from Reynolds Pest Control
Thanks for the stars, David! We appreciate your support and hope to make your next visit even better.
Excellent service! Great company!!
Response from Reynolds Pest Control
Thanks a lot, Chris! We're so glad to hear you enjoyed our service. Your feedback means the world to us!
Reynolds Pest has done a great job in servicing our property. They are affordable and knowledgeable. They came within a day or two of me contacting them and I have not seen any pests since they have serviced our home. They are also very responsive and easy to work with. I would definitely recommend them.
Response from Reynolds Pest Control
Hi Scott! We're really glad to hear that you've had such a positive experience with our team. It's awesome to know our quick service and expertise made a difference for you. Thanks a ton for recommending us!
Great company, great service, quick response with service and information, couldn't recommend more. I shopped around all the services for not only a great price point but for actual real human opinion recommended to me by neighbors and friends and Reynolds was the perfect fit!
Response from Reynolds Pest Control
Hi Nicole! We're so glad to hear we were the right choice for you. Thanks a ton for your kind words and for trusting your neighbors' recommendations. It's awesome to know we hit the mark with both service and speed!
Reynold’s Pest Control is great! They came and got rid of a dead mouse!
Response from Reynolds Pest Control
Hi Alana! We're really glad we could help with the mouse situation. Thanks for trusting our team and for the awesome feedback!
Response from Reynolds Pest Control
Thank you, Mandy! We appreciate your support and the five-star rating. Hope you have a wonderful day!
Overall a good service. I think they are overpriced, however.
Response from Reynolds Pest Control
Thanks for your feedback, Jared! We're glad you found our service good. We appreciate your input on pricing and will keep it in mind as we strive to offer the best value.
Reynolds is a great company! I have no complaints. They also are quick to respond if I have any problems in-between treatments.
Response from Reynolds Pest Control
Thanks, Rachael! We're really glad to hear you're happy with our service and responsiveness. If you ever need anything, we're just a call away.
They were attentive and timely, thank you for your help!
Response from Reynolds Pest Control
We appreciate your kind words and are grateful for the opportunity to assist you!
It took a while for them to come out once I signed their contract but the technician was very helpful and professional. He even helped knock out the wasp nest in our tree. Great company!
Response from Reynolds Pest Control
Thank you, Christian, for sharing your experience with us. I'm glad to hear that our technician was both helpful and professional in addressing the wasp nest issue. We appreciate your patience and will work on improving our response times.
Decent service for an average price. Main complaint is they charged a cancelation fee because I didn't want them to spray in the winter.
Response from Reynolds Pest Control
Hello Timothy, thank you for your review. You signed up for a discounted service plan that was on promo. The minimum to receive the promo was 5 paid treatments and you canceled before the 5th service. We’re sorry for any inconvenience
I have a major problem with elm seed bugs, and since they're new to Utah, have had a hard time finding exterminators that will guarantee treatment for them. Reynolds did the first treatment and already the difference is incredible! They did warn me that the bugs would get a lot worse right after treatment, and that definitely happened, but they're dying, and that's amazing. Very helpful and responsive, and very reasonable pricing.
Response from Reynolds Pest Control
Thank you for the review, Heather!
Willing to reschedule - came and sprayed outside quickly and efficiently. Disney even know they were here.
Response from Reynolds Pest Control
Thank you for the review, Karilee!
Reynolds does an amazing job with my house. They are especially responsive to help outside of normal service calls. We had an issue with ants and Reynolds spent time taking care of the issue without any extra charge. I’ve recommended them to several of my neighbors.
Matt was very kind and patient with my elderly dad he was helpful and explained things to us. He was quick and efficient.
Response from Reynolds Pest Control
Thank you for your review Kirsten! Let us know if there is ever anything else we can do for you!
Contact Information
Phone
+1801-885-4296Address
1164 N Geneva Rd, Orem, UT 84057
Website
reynoldspestcontrol.comHours
Services
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