About this provider in Orem
Local family owned business dedicated to to keeping your home pest free
Rating breakdown from customer reviews
5
404 reviews
Customer reviews for Reynolds Pest Control
Shelly Mathie
Great job today! Very thorough. Very friendly too.
Provider response
Thanks a lot, Shelly! We're so glad to hear you appreciated our thorough and friendly service. Your kind words mean a lot to us!
George Gonzalez
They have been super busy with wasps this year. I appreciate that they do get rid of every wasp nest when they get here.
Provider response
Thanks, George! We're glad we could help with those wasp nests, even during a busy season. Your understanding means a lot to us!
Stu Anderson
Excellent customer service—timely responses to my questions…and never tired of my million questions! Showed up on time. The tech was super nice and knowledgeable. I appreciated that he wore shoe protection booties when he was inside.Pricing seems very reasonable. First treatment was yesterday. I’m Looking forward to working with these guys going forward.
Provider response
Hi Stu, we're delighted to hear that you had such a positive experience with our team! It's great to know our tech's attention to detail and friendly service made a good impression. We're excited to continue working with you!
Donna Lowe
They are the Kindness people I have met and they do a great job. They are always on time and will answer any questions you may have. I have not seen any bugs in my home since they started spraying my property. The swaps are not as bad and I don't see very many of them now. I recommend them highly.
Provider response
Hi Donna! We're so happy to hear that our team has been helpful and timely for you. Knowing that your home is pest-free makes our day. Thanks a million for recommending us!
Josh Price
Unfortunately, I’ve been disappointed. Not with the interactions with the team but in the outcome of their work. Last year there were so many wasps despite service from Reynolds that I honestly wondered what I was paying for. I was more effective on my own with a spray bottle of soapy water than any of the treatments Reynolds applied. As far as I could tell there was no attempt to locate and remove wasps nests. Perhaps that comes with a higher tier level of service. Or perhaps I should have called back and requested more help. I sort of expected the professionals to take the initiative. In any case, I don’t have bad feelings toward the team, but I do wish their work had been more effective.
Linda Solen
Reynolds came out and dealt with an overwhelming wasp/hornet infestation. When the first employee did not have the necessary equipment to access an infested vent on my roof, the owner came out with the necessary equipment and took care of it. They found nests on my fence and behind bushes as well.
Provider response
Thanks, Linda! We're so glad we could help tackle that wasp and hornet issue for you. It was important to us to make sure everything was sorted out, and we're happy we could get to those tricky spots. If you need anything else, we're here for you!
Carlene Christensen
I had a great experience with Reynolds Pest Control. They addressed the issues at my home quickly and effectively, and the treatments made a noticeable difference. I would definitely recommend them to anyone struggling with ants, spiders or wasps.
Provider response
Hi Carlene! We're delighted to hear that our team made a noticeable difference at your home. Thanks for recommending us for handling ants, spiders, and wasps. We appreciate your kind words!
Moses Densley
Your representative didn't know.It was the first visit and came unprepared, so we need to have that redone.As a first visit ASAP and we want to consider doing the bug control as well.Please get back with me as soon as possible.
Provider response
Hi Moses, thanks for your feedback. I'm sorry to hear about the inconvenience during your first visit. I've noted your preference for a quick follow-up and interest in bug control. Someone from our team will be reaching out shortly to sort this out for you.
Corey Quereto
Detail oriented and very responsive. Have been with them for a short time after a bad experience with another provider. Reynolds Pest Control has demonstrated reliable, thoughtful service so far. Thanks, Reynolds!
Provider response
Hi Corey, we're really glad to hear you've had a positive experience with us! It's great to know our attention to detail and responsiveness made a difference for you. Thanks so much for choosing us and sharing your feedback!
Debbie Davis
I haven't left a review because I'm not sure what to say. The technician wasn't here very long maybe 15 minutes which doesn't seem long enough to spray everywhere and it's too early to tell if it worked yet.
Provider response
Hi Debbie, thanks for sharing your thoughts! We aim to be both efficient and thorough in our visits. If you have any questions or need further assistance, feel free to reach out. We're here to help!
Nathan Sobotka
Grant is awesome! Super nice and knowledgeable!
Provider response
Thanks so much, Nathan! We're really glad to hear that Grant made such a positive impression. We'll be sure to share your kind words with him!
Scott Morton
They are great, my 90 yr old uncle had a lot of mice in the basement, they got rid of them and have kept them away.
Provider response
Hi Scott! We're really glad to hear that we could help your uncle with the mice issue. Keeping homes pest-free is what we strive for, and it’s wonderful to know everything’s been running smoothly. Thanks for sharing!
Chris Oakeson
Excellent service! Great company!!
Provider response
Thanks a lot, Chris! We're so glad to hear you enjoyed our service. Your feedback means the world to us!
Scott Gambles
Reynolds Pest has done a great job in servicing our property. They are affordable and knowledgeable. They came within a day or two of me contacting them and I have not seen any pests since they have serviced our home. They are also very responsive and easy to work with. I would definitely recommend them.
Provider response
Hi Scott! We're really glad to hear that you've had such a positive experience with our team. It's awesome to know our quick service and expertise made a difference for you. Thanks a ton for recommending us!
Nicole Cornaby
Great company, great service, quick response with service and information, couldn't recommend more. I shopped around all the services for not only a great price point but for actual real human opinion recommended to me by neighbors and friends and Reynolds was the perfect fit!
Provider response
Hi Nicole! We're so glad to hear we were the right choice for you. Thanks a ton for your kind words and for trusting your neighbors' recommendations. It's awesome to know we hit the mark with both service and speed!
Alana Hunter
Reynold’s Pest Control is great! They came and got rid of a dead mouse!
Provider response
Hi Alana! We're really glad we could help with the mouse situation. Thanks for trusting our team and for the awesome feedback!
Jared Passey
Overall a good service. I think they are overpriced, however.
Provider response
Thanks for your feedback, Jared! We're glad you found our service good. We appreciate your input on pricing and will keep it in mind as we strive to offer the best value.
Rachael Lamprecht
Reynolds is a great company! I have no complaints. They also are quick to respond if I have any problems in-between treatments.
Provider response
Thanks, Rachael! We're really glad to hear you're happy with our service and responsiveness. If you ever need anything, we're just a call away.
Melissa Thornock
They were attentive and timely, thank you for your help!
Provider response
We appreciate your kind words and are grateful for the opportunity to assist you!
Christian Gealta
It took a while for them to come out once I signed their contract but the technician was very helpful and professional. He even helped knock out the wasp nest in our tree. Great company!
Provider response
Thank you, Christian, for sharing your experience with us. I'm glad to hear that our technician was both helpful and professional in addressing the wasp nest issue. We appreciate your patience and will work on improving our response times.
Timothy Jacquez
Decent service for an average price. Main complaint is they charged a cancelation fee because I didn't want them to spray in the winter.
Provider response
Hello Timothy, thank you for your review. You signed up for a discounted service plan that was on promo. The minimum to receive the promo was 5 paid treatments and you canceled before the 5th service. We’re sorry for any inconvenience
Heather Riggs
I have a major problem with elm seed bugs, and since they're new to Utah, have had a hard time finding exterminators that will guarantee treatment for them. Reynolds did the first treatment and already the difference is incredible! They did warn me that the bugs would get a lot worse right after treatment, and that definitely happened, but they're dying, and that's amazing. Very helpful and responsive, and very reasonable pricing.
Provider response
Thank you for the review, Heather!
Karilee Park
Willing to reschedule - came and sprayed outside quickly and efficiently. Disney even know they were here.
Provider response
Thank you for the review, Karilee!
Andy Christoffersen
Reynolds does an amazing job with my house. They are especially responsive to help outside of normal service calls. We had an issue with ants and Reynolds spent time taking care of the issue without any extra charge. I’ve recommended them to several of my neighbors.
Kirsten South
Matt was very kind and patient with my elderly dad he was helpful and explained things to us. He was quick and efficient.
Provider response
Thank you for your review Kirsten! Let us know if there is ever anything else we can do for you!
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Treatment and cost guides before you call
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