Nomo Pest Solutions
Verified484 W 800 N Suite #202B, Orem, UT 84057
Open 5 days/week
Rating Breakdown
4.2
★★★★☆1,740 reviews
Customer Reviews (30)
You always come to our rescue when we see anything bug like or mouse like around our house. Appreciate the immediate service you give us. Thank you !
1025 NE Bluff Circle. Bryan did a wonderful job and was great to talk to 😊
Response from Nomo Pest Solutions
Thank you for your comment! We are incredibly grateful for your business. We will be sure to pass this along to the technician and let him know!
The service man was very polite service good and above job duties he was but the message center is not.
Response from Nomo Pest Solutions
I am happy to hear you enjoyed your service and the technician that came out to provide such a service for you. If there's anything we can do to help better your experience with our customer service team we would love to hear from you. Please give us a call between 8-4 so we can work things out and better your experience.
Lynel is awesome!!! So nice!!!
Response from Nomo Pest Solutions
Thank you for your comment! We are incredibly grateful for your business. We will be sure to pass this along to the technician and let him know!
I just got home and I had the card in my door about the service just being completed. I did not get a heads up notice DO NOT Charge me until the job is complete.
Response from Nomo Pest Solutions
We sent an email to you last Friday letting you know we were coming out. So we can resolve any payment issues or come back to do parts of the service you feel weren't completed please give us a call! You can reach us between 8-4 at (801) 415-5135
It really bothers me that you don't give any notice or call to let me know when you'll be doing the service. I used this company for a long time and recommended it to many people. I inspect properties, but this last contract I signed with you has been terrible service. I've practically paid for nothing; I've lost my money. If I don't tell my tenants what time you're coming, they can't get time off work, and I can't be waiting all day for you. Again, terrible service. I practically paid to have you fumigate outside when the cockroaches are inside. You are the worst.
Response from Nomo Pest Solutions
We have been sending you emails 3 days before every service letting you know we are coming out for your service. If emails are not working we can always switch to text messages. If your tenants need specific times for service we can easily set that up we just need you to request such ahead of time as we discussed when starting services and as things were done when we were treating you before this house. We are more than happy to work with you and get things set up to properly treat this house so please give us a call between 8-4 at (801) 415-5135.
Kyler, thank you for managing our property as it relates to mole and vole activity.. it is definitely been a welcome site not to see activity for months… same goes with the ants.. sure appreciate Nomo Pest! Keep up the great work..
Response from Nomo Pest Solutions
Thank you for your comment! We are incredibly grateful for your business. We will be sure to pass this along to the technician and let him know!
I love the young man that took care of us today. He’s quick, thorough, kind & respectful.
Response from Nomo Pest Solutions
Thank you for your feedback! We send appointment reminders a few days in advance, so if the scheduled day doesn’t work for you, feel free to give us a call — we’re happy to help find a better time.<br><br>Since your backyard wasn’t treated during your last visit, we’d be glad to come back out and take care of it at no extra charge. Just give us a call at 801-415-5135 — we’d love to hear from you and make it right!
Response from Nomo Pest Solutions
We greatly appreciate your five-star rating. It’s fantastic to know that you had a wonderful experience with us. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know.
NOMO is always quick, efficient, and we has great customer service and follow up!
Response from Nomo Pest Solutions
We appreciate your feedback and are delighted to know you enjoyed our service. Your satisfaction is our top priority, and we look forward to serving you again soon. Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us.
The nice young man sprayed the inside and out of our home. He was very thorough and it didn’t take him long at all.
Response from Nomo Pest Solutions
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each job.
Timely. Detailed.!
Response from Nomo Pest Solutions
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each job.
Good service, great jobs
Response from Nomo Pest Solutions
We greatly appreciate your five-star rating. It’s fantastic to know that you had a wonderful experience with us. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know.
The gentleman that came out today was very kind and quick. He answered all of my questions. He is an asset to your company! 🙂
Response from Nomo Pest Solutions
We greatly appreciate your five-star rating. It’s fantastic to know that you had a wonderful experience with us. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know.
They do a wonderful job
Response from Nomo Pest Solutions
We appreciate your feedback and are delighted to know you enjoyed our service. Your satisfaction is our top priority, and we look forward to serving you again soon. Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us.
Response from Nomo Pest Solutions
We greatly appreciate your five-star rating. It’s fantastic to know that you had a wonderful experience with us. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know.
Response from Nomo Pest Solutions
We greatly appreciate your five-star rating. It’s fantastic to know that you had a wonderful experience with us. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know.
Response from Nomo Pest Solutions
We greatly appreciate your four-star rating. It’s fantastic to know that you had a wonderful experience with us. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know.
Every employee that has come to our house has been outstanding
Response from Nomo Pest Solutions
We greatly appreciate your five-star rating. It’s fantastic to know that you had a wonderful experience with us. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know.
They spray inside & outside for inserts. Since i started using them i never see any bugs inside.
Response from Nomo Pest Solutions
John, your review means a lot to us. We always strive to give our best to help our clients and I’m glad that we exceeded your expectations. We hope to continue to take care of your home!
They have made multiple visits to my home to fix a wasp issue. Each time they left without the issue being resolved. Nests still in place and more being built after the junk treatment that was supposedly used. Oddly enough not a single ring camera caught them applying this crap. The discount they give when signing up is also what your cancelation fee will be when you get tired of them not doing the work they said they were. Take your business elsewhere.
Response from Nomo Pest Solutions
Thank you for sharing your experience — we’re very sorry to hear that your wasp issue has not been resolved despite multiple visits. This is certainly not the outcome we want for our customers, and we take your concerns seriously.<br><br>We understand your frustration with the ongoing nests and the treatment process. Our goal is always to provide effective, lasting solutions, and we apologize if that wasn’t your experience. Regarding the discount and cancellation policy, we strive to be transparent about our agreements, but we regret if this caused any confusion or dissatisfaction.<br><br>We would appreciate the opportunity to make this right. Please reach out to us directly at (801) 415-5135 so we can review your service history and work with you to find a satisfactory resolution.
Have been with these guys for over two years. I informed them we would like to cancel their services. They then send me a bill saying that we owe them $207 and if we do not pay them they will add on late charges and take me to collections. We have sent in a written notice to cancel the services and then we will get an email saying if you do cancel you still owe us alot of money. Sounds like I will be adding another bad review on BBB like many other clients out there that have been lied to. I will not be recommending this company to anyone and will stay clear of them.
Response from Nomo Pest Solutions
Thank you for sharing your concerns. We’re sorry to hear about the frustration you’re experiencing regarding your final bill.<br><br>To clarify, the balance of $207 is for the services that were completed on July 31st, which is reflected in your final statement. We do require written notice to cancel services, and once that notice is received, any outstanding balance for completed services is due as per the agreement.<br><br>We understand that billing and cancellations can sometimes be confusing, and we’re happy to discuss this further to ensure everything is clear and resolved fairly. Please feel free to reach out to us directly at (801) 415-5135 so we can assist you personally.<br><br>We appreciate your past business and hope to find a resolution that works for you.
They just came to spray for our regular service and they left a full hornets nest unsprayed in the front of our house!!! I’m not even sure what I just paid for if they missed an entire hive!
Response from Nomo Pest Solutions
We’re sorry to hear about your experience and understand how concerning it is to find a hornets’ nest left untreated. Our technicians aim to thoroughly address all pest concerns during each visit. Sometimes, nests may be missed unintentionally or require a specialized treatment.<br><br>Please reach out to us directly so we can schedule a reservice to properly address the hornets’ nest at no additional cost. We want to make sure your home is safe and pest-free.<br><br>Thank you for bringing this to our attention.
Terrible company. They are expensive, offer poor service that doesn’t even work. They haven’t sprayed my backyard in months because they never knock. The guy comes by unannounced. Takes 5 minutes to spray my front yard, then leaves. I sat and watched him from my office when I got suspicious. Steer clear. There are plenty of other companies out there. If you do use them be ready to pay 2800 a year for some dude to not get rid of your bugs
Response from Nomo Pest Solutions
We’re sorry to hear about your experience. We see that you haven’t scheduled any reservices with us, and we truly wish you had reached out sooner to request additional treatment before the issue escalated.<br><br>We offer free reservices to address any ongoing pest concerns, and our goal is always to keep your home pest-free. Please don’t hesitate to contact us if you’d like to discuss how we can make things right.
This service was a joke, and was part of a terrible business practice of making you pay for a year contract, then claiming I never canceled and tried to initiate another year. They never checked in or out when doing their service, and I should have recognized when they claimed to have sprayed our yard when there was fresh snow on the yard, and they left no tracks. They never sent a statement after each visit as promised on their calling card. The kicker - they never registered with the city to do business here. Totally an unacceptable service. Never again nomo.
Response from Nomo Pest Solutions
We’re sorry to hear you had a frustrating experience and appreciate the chance to clarify a few things. Our service agreements clearly state that treatments continue until we receive a request to cancel—services do not automatically end after one year unless we’re notified.<br><br>Regarding winter services, we do perform treatments during the colder months using a professional-grade dust product. This is applied in cracks, crevices, and other pest harborage areas to target where pests hide and lay eggs. These treatments are an important part of preventing a surge in activity once spring arrives.<br><br>We’d also like to assure you that Nomo is fully licensed to operate in every city and state where we provide services. We take compliance and proper service practices very seriously.<br><br>We’re sorry this experience left you feeling dissatisfied, and we appreciate your feedback as it helps us improve.
Worst company I’ve ever dealt with. (1). Their insect spray does not work, Cobwebs and spiders returned with in days. (2). Signed up for a 12 month contract. Assumed after the last service I was done. To my surprise 3months later I received an email saying my next service was scheduled. I called customer service and told them my 12 month contract ended and I didn’t want the service. They said i should have given them written notice of cancellation and they would charge me even if i cancelled the scheduled service. (30 days written notice clause is fine print at the bottom of the original 12 month contract) I told them they got me with their fine print and they could complete the scheduled service, but consider this my 30 day written notice of cancellation. I was then informed I could not cancel until the last service was performed. So another call and email to cancel. Customer service sucks and NOMO Pest Solution is one of the most crooked company I’ve ever dealt with. STAY AWAY FROM THEM, they will screw you over!!!
Response from Nomo Pest Solutions
We’re genuinely sorry to hear about your frustration and appreciate you taking the time to share your experience. That said, we’d like to clarify a few things for context.<br><br>Our treatments are designed to significantly reduce pest activity, and while it’s normal to see some spider webs or bugs reappear between services—especially in high-activity areas—we offer unlimited free reservices if problems persist. We would’ve been more than happy to come back and address those concerns at no extra cost.<br><br>Regarding your agreement, we understand that the 30-day written notice can be easy to overlook, but it is a standard part of our service terms. We’re never trying to "get" anyone with fine print—our goal is to provide quality service with clear expectations. Our team did follow standard procedure in honoring your cancellation once notice was submitted and ensured your final service was completed per the agreement.<br><br>We’re sorry to hear that your experience with our customer service didn’t meet your expectations. While we may not have been the right fit, we do appreciate the time you gave us and wish you all the best moving forward.
Do not use. I was very disappointed with their service and billing! Moxie our previous pest control provider and I am happily going back. There is something to be said of company that’s confident enough in their work to let you cancel whenever for whatever reason. Nomo makes you sign a contract and bills you $60/mo. They tell You they’re cheaper but they aren’t, but you’re bound by a contract. They bill even when services aren’t rendered. Signing the contract is on me, switching to an inferior company is on me, letting others know I wouldn’t recommend is also on me.
Response from Nomo Pest Solutions
We’re sorry to hear that you were disappointed with your experience, and we appreciate you taking the time to share your feedback. We understand that our service model isn’t the right fit for everyone, and we’re sorry it didn’t meet your expectations.<br><br>Our service agreement is designed to provide consistent, year-round protection and includes unlimited free reservices between scheduled visits. We do our best to clearly explain the terms up front, including the monthly billing structure, which helps spread out the cost of those seasonal treatments. That said, we never want a customer to feel misled or dissatisfied.<br><br>We truly appreciate your previous business and wish you the best with your return to Moxie. If there’s anything we can do to improve your experience or provide clarification, we’re happy to help.
If I could give zero stars, I would. Nomo Pest Solutions has been one of the most frustrating, unprofessional companies I've ever dealt with. In 2024, we paid for a full year of service (quarterly visits). They completely skipped our Q4 service—and because we had a lot going on personally at the time, we didn’t immediately notice. When they called to schedule Q1 2025, it reminded us they never showed up in Q4. When I called to ask about it and request a refund for the missed service, I was met with arguing, excuses, and zero accountability. They tried to claim a technician came out—which is absolutely false. Even if someone showed up, they couldn’t have done anything meaningful: there’s no way they accessed our backyard, inside our house, garage, or crawl space without us knowing. We never gave anyone access, and they never notified us. Instead of apologizing or even trying to make it right, they flat-out refused a refund and didn't offer any solution. Then, when I said I wanted to cancel and make sure my card wouldn’t be charged for another year, they told me I couldn’t cancel yet and had to call back closer to the renewal date. Seriously? Fast forward to today. I call back to cancel (again) and explain why—and guess what? Another rep starts arguing with me all over again about the Q4 service! At this point, I’m beyond over it. I had to cut him off and tell him I’m done arguing. I just want the service canceled and a guarantee that my card won’t be hit again. Bottom line: They didn’t deliver the service we paid for, refused to take any responsibility, and treated us like we were the problem. Never again. I wouldn’t recommend Nomo Pest Solutions to anyone. Save your money, time, and sanity.
Response from Nomo Pest Solutions
Thanks for your feedback. We’re genuinely sorry to hear about your frustration. Unfortunately, we’re unable to locate an account based on the information in your review, so we can’t verify the details you’ve described.<br><br>We take missed services and customer concerns seriously and would never refuse to make things right if an error occurred. Our system tracks technician check-ins, service photos, and communication history to ensure accountability. If you can reach out directly with your account name or address, we’d be happy to look into what happened and resolve any outstanding issues.<br><br>We truly want every customer to feel heard and helped.
If you have a dog that has access to your back yard when you aren’t home NOMO is not the service for you. The scheduling and notification system NOMO uses is the problem. There is no set upcoming schedule for when they come, and they only send emails to tell you when they are coming. The final straw was this last service where I was sent the notification three hours before they arrived. I was already gone to work for the day. How I’m I supposed to “make my backyard available to the technician” when I am not given adequate time to prepare. But to them it’s my fault the back yard couldn’t be sprayed and i’m still billed the full service fee. When you call about it they try to schedule a respray but that leaves another problem. There is also no time given for a service only a date. This means if you have an animal outside either someone has to be there waiting for them to show up at any point during the day to bring the animal in, or you have to lock your animal up all day. If they gave a time window it would be easier to work out, but they don’t. Finally when the salesman came to my house and solicited their services I specifically asked to receive text notifications of scheduled services because I would see it quicker than an email. He told me that was something they would do. It never happened. Schedule notifications were only sent by email, but they were more than happy to send texts asking for payment or to leave reviews.
Response from Nomo Pest Solutions
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience didn’t meet expectations and that you’ve chosen to cancel your service with us.<br><br>We understand your frustration regarding the short notice before your last scheduled visit. While we do our best to send out reminders ahead of time, we recognize that in this case, the window was not adequate—especially for customers with pets or access concerns. That’s something we’re actively working to improve.<br><br>We're also sorry to hear that your request for text notifications wasn't honored as promised during the sales process. That should not have been overlooked, and we’ll be reviewing this internally to ensure better follow-through moving forward.<br><br>While your account is now closed, please know that we do offer free reservices when access issues prevent a technician from treating the full property. We wish we had the opportunity to make that right before things reached this point.<br><br>We truly appreciate your business and wish you all the best moving forward. If there's anything you'd like to discuss further, don’t hesitate to reach out.
This place is a joke and a scam. Guy who sold the service says this and that will be done for services but the actually techs hardly do any of it when they randomly show up when they feel like. I have had to knock down bee hives and spray the house my self after them cause the bugs got worse. Can’t ever get anyone to answer the phone yet alone come back and actually do the work they promise if you see any bugs. They take chunks of money at a time and not monthly. Stay away from them. They have sprayed my House multiple times now and I’m still getting pest I have to spray my self. Their product is garbage.
Response from Nomo Pest Solutions
We’re sorry to hear you’ve had a frustrating experience with our service. Our goal is always to provide thorough treatments and support for any pest issues you may encounter. If you're still seeing pest activity, please know that you have unlimited free reservices, and we're happy to send a technician back out to address any concerns. We understand how important it is to get things fully resolved. Please give us a call, and we’ll do our best to make things right.
Contact Information
Phone
+1801-415-5135Address
484 W 800 N Suite #202B, Orem, UT 84057
Website
nomopestsolutions.comHours
Services
Frequently Mentioned