About this provider in Knoxville
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Rating breakdown from customer reviews
4.9
363 reviews
What Southeast Termite & Pest Control says about their service
Google has no written reviews for this company, so the details below come from their own website rather than from customers.
Licensing and certifications
- Trustindex verified badge
Areas served
KNOXVILLE · MARYVILLE · LENOIR CITY · FARRAGUT · CLINTON · OAK RIDGE · PIGEON FORGE · SEVIERVILLE
In business since
1971
Services listed
- PEST CONTROL
- TERMITE CONTROL
- CRAWLSPACE ENCAPSULATION
- CARPENTER BEE CONTROL
- MOSQUITO CONTROL
- ASIAN LADY BEETLES
- STINK BUGS
- BEDBUG TREATMENT
Source: southeasttermite.com · collected 2026-08-18. These are the company's own claims, reproduced as stated. We have not verified licensing, pricing or availability.
Customer reviews for Southeast Termite & Pest Control
Jack Wolford
Shawn did another great job during the annual termite inspection of our home. He was professional, personable and very knowledgeable. Thanks for a job well done.
Provider response
Thanks for the review Jack. We're glad Shawn is on our team. He is a good one.
Greta Chapman
Excellent and friendly service with Kevin.
Provider response
Thanks Greta. Kevin has been with us for several years and he's one of the best.
Gerard Jabaley
We are very pleased with Southeast Termite & Pest Control. They have served us well for many years.
Provider response
Thanks Gerard. We appreciate your business.
Fran Martin
very good
Provider response
Thank you, Fran
Liz Shahan
Kevin Is so helpful. They will come in-between the regular maintenance if you find any intruders. Just send a text. I also like that it's the same person every time.
Provider response
Liz, thank you for sharing your experience. Consistency and Kevin's attentive support are what we aim for with every visit.
JulesH22 “JulesH22”
I had a problem with spiders and ants. After one spray, gone! Now I get quarterly maintenance. Super nice guy. Always shows. Great company!!!
Provider response
We’re glad your spider and ant concerns were addressed. Your continued trust in our quarterly service means a lot to us.
April Adams
Very professional, arrived on time, respected home. We had the Fall Invaders treatment. It is working beautifully!
Provider response
April, thanks for sharing your feedback on our professionalism and Fall Invaders treatment. We appreciate your trust in Southeast Termite & Pest Control.
Marilyn Greenwald
Richard is courteous, reliable and professional. I have trusted him for 25 years to keep me from using a flamethrower. He even helps me bring in groceries! Very conscientious and respectful.
Provider response
Marilyn, thank you for sharing Richard’s long-term reliability and thoughtfulness. We value the trust you’ve placed in our team for 25 years.
Shannon Merten
Keith is the number one critter killer on this side of the Smokies.
Provider response
Shannon, Keith will appreciate your high praise. We’re grateful to have him keeping homes safe and pest-free in our community.
Nathaniel Evans
Great people. Great service.
Provider response
Thank you, Nathaniel
Rebecca Smith
Carpenter bees were wreaking havoc on my deck. They were successfully eradicated.
Provider response
Rebecca, thanks for sharing your experience. We’re glad your deck is carpenter bee-free and appreciate your trust in our team.
K Cate
Great company. Very pleased with their services. I recommend them. The fall service for the ladybug like beetles and elder beetles worked really well.
Provider response
Thank you for the great feedback! We truly appreciate you sharing your experience.
adam trantow
Best price and best service guys out there. They go above and beyond..
Provider response
Adam, we appreciate your feedback and are grateful for your recognition of our team's dedication and service standards.
Buddy Henson
100% satisfied! Keith is always great. Look forward to talking to him each quarter.
Provider response
Buddy we appreciate the review. Keith is great. He's one of the most experienced technicians in Knoxville and we're glad to have him on our team.
George Doebler
Excellent. Danny is efficient
Provider response
Thanks George.
Judy Harville
Did a great job on my property
Provider response
Judy, thank you for the feedback.
Jo Anne Newcomb
Have to text to get appointment with our tech he doesn't initiate. But thet have done a great job
Provider response
Thanks Jo Anne. We can set you up on a specific time & day of the month. This way, you know exactly when we're due to come out. Either way, we'll make sure Bobby, your technician, communicates a schedule with you. Never hesitate to contact us.
Eric Krohnfeldt
Tried to get them out to my house for an estimate. After talking with them on the phone, they said 'We'll be out there when in that area', waited a month with no contact. Called back explaining that nobody came out. They got me in touch with the same technician, and went through the same process. It's been another month and no contact. Going with somebody who scheduled a specific time and arrived when they said they would.
Provider response
Eric, thank you for the review. This is not typical for our technicians, and unacceptable. We will be in touch, in an effort to resolve or at the least personally apologize.
Pete Rader
I called them to get a termite inspection on my house, they setup appt for next day which was great, they called on the day they were to do the inspection and ask if they could come earlier which I agreed they could, they gave me fast and courteous service, I give them a big thumps up
Provider response
Thank you for the great feedback! We truly appreciate you sharing your experience.
Beth Greenlee
I need a call a day or so before coming. I’m not sure what you are spraying for and I need to discuss what is going on inside and outside so you can spray correctly. Beth G. I really want to talk to district manager.
Provider response
Beth I'm sorry for your experience, but we're not showing you as one of our customers. Maybe the account is under a different name. We don't have district managers. We're a family owned business located in North Knoxville. Feel free to call 865-925-3700 and ask for Matthew. If you are one of our customers, he'll get to the bottom of what's going on.
Victoria Grindstaff Hijer
I bought a new construction house and the builder used them to do termite treatment for all of the homes. 8 months after moving in I get a BILL for a service I never agreed to. It states I have to pay $100. Over and over it states that it's past due and I must make a payment as soon as possible, 2nd notice, etc.. NO WHERE does it say that it's optional in order to continue coverage. I called and was very nice (thinking it was just an error) and as soon as the lady realized the letter I'd received she was rude. She said they'd sent me tons of letters and emails and made phone calls about it but that is not at all true. I checked my emails, phone records, and UPS informed delivery history. She was very unprofessional, but the letter lying saying I owed money when I didn't is just insane. The lady told me they do that to get your attention. I would never use a company that does something that shady. The invoice even had a service date. EDIT: I checked not only my email but my husband's email, and not only my phone history but his. He also claims he's never spoken to any termite or pest control company since we moved in in February. It is not my responsibility to hunt down every company and cancel a service that neither me or my husband ever consented to, to avoid a FAKE BILL. It doesn't matter if it was optional. It never said optional. It implied repeatedly that it was required. It gave the impression that it would soon go to collections if left unpaid. My entire neighborhood got one, apparently, and they general consensus of us 40 houses is that it's a scam. I would highly reconsider your business tactics.
Provider response
Victoria, hello. I'm sorry for your experience. You are correct, we performed the Termite "pre-treat" during the building of your home. We performed that treatment in October of 2019 and the 12 month guarantee ran through September of 2020. In October of 2020, you had the option to extend the guarantee for an additional 12 months. Once we receive information from the builder for each of the new home owners, I (Matthew) personally reach out to each of you. for some I have to leave voicemails, but I called the number given to me from the builder and spoke to you or your husband on June 5, 2020. I don't recall which one of you I spoke to, but since you claimed you haven't received a call, I assume it was your husband. I explained the treatment, and the fact you were currently covered by the builder's warranty and the fact that the guarantee would run through September, but in October you had the option to extend the guarantee. Your email was verified and we sent additional correspondence through email that had our contact information. On our end, it shows the emails left our servers. Fast forward to September. We sent the renewal information with an invoice. The renewal was, is and always will be optional. The invoice is sent for the fact if you want to continue the guarantee, that is the premium cost. You didn't/don't owe it, unless you want to continue the coverage. I made contact in early June, explained the process, and over the next four months heard nothing as far as not wanting to renew. In September the info to renew was sent out. A call or return email to inform us that you were no longer interested would have stopped all correspondence. Without that, we do give renewal customers a grace period to get their payments in. When we reached November, we sent another invoice notice. A Termite treatment on a finished home typically runs between $600-$1000. This isn't our attempt to be "shady". It's simply our effort to let a new home owner know of their option to continue an existing guarantee and prevent them from having to pay for a new treatment. I'm sorry our process failed in your eyes. Our efforts were genuinely sincere and made in good faith.
Daryl Jones
Had one of their Drivers tailgate me all the way down Beavercreek RD yesterday, He almost run a Stop Light and was all over the Road.
Glenna Strissel
Richard is outstanding, he has sprayed our house for years. We never see ants, rodents, etc. Our adult children, have used Southeast for termite inspection for purchasing or selling a home. All great service. The mosquitoes service is a different story. The service manager does not hold his commitment to the contract. The agreement is to contact us before spraying so our elderly dog can be put in the house during this mosquito spraying process. David has no sincerity to the health of our pets. Very disappointed in him and the tech that sprayed our yard.
Provider response
Glenna, thank you for the review. Richard is great and we're glad to have him on our team. We are sorry for the miscommunication with the mosquito service. This is not indicative Of David's professionalism or care for our customer's pets. It was a misstep in our scheduling process and will be corrected for all future accounts. Thank you for your message.
Donna Hood
Scheduled an appointment and waited for service. The technician wrote down the wrong name and was a no show. When I called back I was not able to get an appointment for 5 more days. He had already finished his day.
Provider response
I'm sorry for your experience with our company. Thank you for the review and I will look into the chain of communication.
Melody Monholland
I called to schedule an appointment to have my home inspected and get a quote for treatment, I left my name & phone number and was told someone would call. Two weeks later no call! So I called again and as I was speaking to the female that answered the phone, her other line was ringing and she said that I needed to hold. Well, I finally hung up. I figured I would contact another company that would be interested in my business.
Provider response
I am extremely sorry for your recent experience. We do everything possible to take care of our customers (current and prospective), however obviously we failed on your behalf. If your needs have been taken care of, that's the ultimate goal and I hope you're happy with the other company. If not and you choose to call again. Ask for me, Matthew. I will personally see to it, that you are taken care of.
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