Provider profile

Orkin

4.7 stars from 1,717 customer reviews · 4333 Papermill Dr NW, Knoxville, TN 37909

  • 4.7 out of 5 stars
  • 1,717 customer reviews
  • Knoxville, Tennessee
  • Open 7 days, Early hours, Evening hours
4.7
Rating
1,717
Reviews
Yes
Claimed
Yes
Website

About this provider in Knoxville

With over 120 years of experience, Orkin is one of the longest-standing pest control companies in America, trusted by homeowners and businesses nationwide. Our expert Orkin Pros provide customized pest and termite control solutions, ensuring your property is treated for pests year-round. Orkin offer

Pests handledbed bugs
Praised forthorough

Rating breakdown from customer reviews

4.7

1,717 reviews

5
1,500
4
115
3
30
2
19
1
53

Customer reviews for Orkin

JM

Jonathan Mills

1y ago

My technician missed his window which is fine if he’s just running late, but it’s impossible to get ahold of anyone. No one answers the 24/7 customer service line. I tried to call all the national numbers I could find on Google as well as my local office and no one answered. I even tried the Nashville office, where someone did answer, and even he was surprised that he couldn’t get ahold of anyone. My window is missed regularly but not being able to contact anyone when the website says 24/7 is nu

Provider response

I apologize for your less than satisfactory experience with us. I would like to speak with you at your earliest convenience, so we can get this sorted. Our number is (865) 333-7212 . We look forward to speaking with you.

CH

Carla Hatfield

1y ago

They aren't available 24 hours, just so you know. My house hasn't been sprayed since March but I have to pay $48 every month? Oh and even though I pay every month I have to ask them to come every other month otherwise they only come once every two months is that crazy or what? And honestly till recently they came but I haven't seen him since March. That's not true they sent another guy out on a freaking hurricane day basically. What would be the point of spraying my house when it's pitching rain

Provider response

Hi Carla <br>I am sorry for your latest experience with us. We invite you to contact us at (865) 333-7212, so we may discuss your specific personal experience. Thank you!<br>

KJ

Katie Justice

2y ago

Our entire experience with Orkin has been awful from the word go. When singing up I was told that during our first home visit a tech would be inspecting to see what all needed to be done as well as cob web removal. Literally none of that happened. Ever. When signing up we requested Mondays ONLY from 10-12 due to our work schedules. On NUMEROUS occasions I received reminders for services and they were continually being scheduled on every single day but Mondays. So I was having to call almost ever

Provider response

Your concerns are noted. We apologize for the scheduling issues and lack of improvement in addressing your pest problems. We will address these issues internally to ensure a better experience for our customers in the future. Thank you for bringing this to our attention.

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Treatment and cost guides before you call

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