Atlus Pest Solutions Knoxville

Provider response

Thank you for the 5-star review, Thomas! We’re glad to hear your technician was on time, very knowledgeable, and provided a great experience. It’s wonderful to know you were very satisfied with the service. We truly appreciate your support and are proud to have you as part of the Atlus family.<br>

Provider response

Thank you for the 5-star review, Josh! We’re glad to hear Elizabeth provided professional, knowledgeable service, and that Trevor also took great care of your home with polite and helpful service. We truly appreciate your support and are proud to have you as part of the Atlus family.

Provider response

Thank you for the 5-star review, Wendy! We’re glad to hear Trevor provided friendly service and took the time to check in about any concerns before getting started. That proactive approach is an important part of keeping your home protected. We truly appreciate your support and are proud to have you as part of the Atlus family.<br>

Provider response

Thank you for the 5-star review, Crystal! We’re so glad to hear you consistently receive great service. That kind of reliability is exactly what we strive for. We truly appreciate your support and are proud to have you as part of the Atlus family.<br><br>

Provider response

Thank you for the 5-star review, Gordon! We’re glad to hear Elizabeth arrived on time and took the time to check in about any concerns. It’s great to know your quarterly service is keeping your home pest-free. We truly appreciate your support and are proud to have you as part of the Atlus family.<br>

Provider response

Thank you for the 5-star review, Cynthia! We’re glad to hear Trevor provided knowledgeable, thorough, and friendly service. We truly appreciate the recommendation and are proud to have you as part of the Atlus family.<br>

Provider response

Thank you for the 5-star review, Tim! We’re glad to hear you received excellent, professional service along with helpful information. We truly appreciate the recommendation and your support. We`re proud to have you as part of the Atlus family.

Provider response

Thank you for the great review, Aondria! We’re glad to hear Trevor communicated prior to arrival, delivered professional and knowledgeable service. Earning your trust in caring for your home means a lot to us. We truly appreciate your support and are proud to have you as part of the Atlus family.<br>

Provider response

Thank you for the 5-star review, Gerald! We’re glad to hear Trevor made a great first impression while coordinating your treatment and discussing termite protection options. His genuine, courteous, and professional approach is exactly what we strive for. We truly appreciate your support and are proud to have you as part of the Atlus family.

Provider response

Thank you for the 5-star review, John! We’re glad we could get you scheduled quickly and provide prompt, professional service. It’s great to hear the technician took the time to share detailed information about your pest control, and we truly appreciate your support and trust in Atlus Pest Solutions.

Provider response

Thank you for the 5-star review, Delwin! We’re glad to hear Trevor provided professional, knowledgeable service and worked closely with you to address the springtail issues. We appreciate your kind words and are proud to have you as part of the Atlus family.<br>

Provider response

Thank you for the 5-star review, Otto! We’re glad to hear Trevor provided a clear, detailed video and took the time to walk through the areas needing attention and recommended solutions. Those detailed videos are a standard part of our service, and we’re glad you found them helpful. We’re happy to have you as part of the Atlus family and truly appreciate your trust.<br>

Provider response

Thank you for the 4-star review, Bobby! We’re happy to hear you’re pleased with the results and that our technicians have been personable and efficient. Your recommendation means a lot to us, and we truly appreciate your support.

Provider response

Thank you for sharing your feedback. We’re sorry to hear this was your experience, as that’s never our intention. We understand how frustrating billing concerns can be and appreciate the opportunity to speak with you directly about your account.<br><br>Our team always aims to be transparent and helpful, and while misunderstandings can happen, we take concerns like this seriously and work to address them as quickly as possible. We appreciate the time you spent discussing this with our office manager. If you have any additional questions or concerns, please feel free to contact our office at (877) 566-2847, and we’ll be glad to assist you.

Provider response

Thank you for the great review, Cindy! We’re glad to hear the service was fast, thorough, and pleasant from start to finish. We appreciate you taking the time to share your experience and are happy to have you as part of the Atlus family.<br>

Provider response

Thank you for the 5-star review, Maria! We’re so glad to hear Trevor took great care of you and made sure all your questions and concerns were addressed. It’s important to us that you feel comfortable with our pet- and people-friendly treatments, and we’re happy that gave you peace of mind for your dog and cats. We truly appreciate the recommendation and are glad to have you as part of the Atlus family.<br>

Provider response

Thank you for the 5-star review! We’re glad to hear Trevor took care of everything quickly and efficiently without disrupting your call. That kind of consideration makes all the difference. We truly appreciate your feedback and are happy to have you as part of the Atlus family.<br>

Provider response

Thank you for the 5-star review! We’re glad to hear Trevor did a great job and took good care of your service. We truly appreciate you choosing Atlus and are happy to have you as part of the Atlus family.<br>

Provider response

We’re sorry to hear about your experience, and we truly appreciate you bringing this to our attention. Please know that we take feedback like this very seriously and will be addressing it with our team. If there’s anything else we can do to assist, don’t hesitate to reach us at 877-5NO-BUGS.

Provider response

We’re sorry to hear about your experience and appreciate you letting us know. We take feedback seriously and will make sure this is addressed with our team. If there’s anything further we can assist with, please don’t hesitate to contact us at 877-5NO-BUGS.

Provider response

We’re truly sorry to hear about your loss and the concerns you’ve experienced. We take situations like this very seriously and want to look into it right away. We weren’t able to locate your name in our system. Could you please share the name on the account or any other information that might help us find it? You can reach us at 877-5NO-BUGS so we can review this matter in detail and work toward a resolution.

Provider response

Thank you for sharing your concerns with us. We sincerely apologize for any confusion or inconvenience this situation may have caused. Our technician did call 30 minutes prior to arrival and also left a Loom video at your property after attempting to make contact at the door. One of our managers will be reaching out to you to ensure everything is addressed properly. In the meantime, please don’t hesitate to give us a call at 877-5NO-BUGS. We truly appreciate your understanding and the opportunity to serve you.<br>

Provider response

Thank you for your feedback. We want to clarify that Atlus Pest Solutions does not currently have any door-to-door sales representatives operating in your area. It’s possible the individual you encountered was not affiliated with our company. We value our reputation and always aim to treat everyone with respect and professionalism. You can also contact our office at 877-5NO-BUGS so we can look further into this. Thank you again for your feedback.

Provider response

Hi Mr. Hammond,<br><br>Thank you for your feedback. I understand that Jordan walked you through the treatment process for your home and yard. I’m sorry for any confusion regarding the flea activity right after the initial treatment. Please know that with our Unlimited Services Guarantee, we’re here to help between your regular visits. Feel free to reach out with any questions or concerns—we’re committed to making sure everything is taken care of.<br><br>We appreciate your trust in us!

Provider response

Thank you for the honest feedback—here’s a stronger, more professional version with the tone you’re aiming for:<br><br>---<br><br>We’re very sorry to hear about your experience and truly regret the inconvenience this caused. That’s not the standard of service we hold ourselves to, and we understand your frustration. If you're willing, please call us at 877-5NO-BUGS so we can look into what happened and work to make it right. We appreciate you bringing this to our attention.<br>

Provider response

We’re sorry to hear about your experience and appreciate you sharing this feedback. We weren’t able to locate your name in our system, but if you could provide the name of the account holder, we’d be happy to review your account in detail. You can reach us anytime at 877-5NO-BUGS so our team can assist you further.