EnviroGuard Pest Control
Verified5511 Quarry Ave Bay 204, Sioux Falls, SD 57104
Open 5 days/week
Rating Breakdown
4.9
★★★★★505 reviews
Customer Reviews (30)
As always during our quarterly service, Rico was a professional. He was in and out before we knew it. He put his booties on before entry, was quiet and thorough.
Response from EnviroGuard Pest Control
Thank you for your kind words, Steph! We're delighted to hear that you enjoyed a professional and friendly service from Stellen. It's great to know that our team could provide a quiet and efficient experience while you worked from home. We appreciate your feedback!
Thanks for doing a great job
Response from EnviroGuard Pest Control
Thank you for the wonderful feedback! We're glad to hear you were satisfied with our service. Your support means a lot to us!
Thanks for your great service
Response from EnviroGuard Pest Control
Thank you for the fantastic review! We loved being of service to you and hope we can assist you again soon.
Rico was Polite, a very trustworthy employee. He treated the outside of my home. I declined an indoor treatment this time as he did ask . I have no complaints. Thank you
Response from EnviroGuard Pest Control
We are grateful for your positive review. We use reviews to help improve our service, train our employees, and compliment our technicians. Thank you for taking the time to give us your feedback!
Rico did a very thorough job and I am very pleased. Thank you!
Response from EnviroGuard Pest Control
Thank you for your kind words! We're delighted to hear that Rico provided you with a thorough service and that you're pleased with the results. Your satisfaction means a lot to us!
Response from EnviroGuard Pest Control
Thank you for your rating, Scott! We appreciate your feedback and are always looking for ways to improve our services. If there's anything specific you'd like to share, feel free to reach out!
Efficient prompt polite effective. All for a reasonable cost! Peace of mind, health and safety are important and serves me well Edit.My shed was not mentioned by technician. This was the most important thing I asked to be checked. If he did check it he never told me AFTERWARD nor in his report. This reflects poorly if my shed went ignored.
Response from EnviroGuard Pest Control
Thank you for your kind words, Burton! It’s great to hear that you found our service efficient and effective. We're committed to ensuring peace of mind when it comes to health and safety. Your satisfaction means a lot to us!
Arthur was very pleasant and did excellent work!
Response from EnviroGuard Pest Control
Thank you for your kind words! We're pleased to hear that Arthur made such a positive impression and provided excellent service. Your feedback means a lot to us!
Rico did a great job especially in these frigid conditions! Thanks Rico!
Response from EnviroGuard Pest Control
Thank you for your kind words! We're delighted to hear that Rico provided excellent service, especially in such challenging weather. Your feedback is greatly appreciated!
Stellen and Wyatt did a great, thorough application! Very professional and speedy! We have three dogs and they worked around them like the pros they are!! Well done
Response from EnviroGuard Pest Control
Thank you for the fantastic review, Jeffrey! We're delighted to hear that Stellen and Wyatt provided a thorough and professional service, especially while working around your dogs. Your kind words are truly appreciated!
Great service! Rico was thorough and friendly.
Response from EnviroGuard Pest Control
Thank you for your kind words, Christopher! We're delighted to hear you had a positive experience with us. It's great to know that Rico provided thorough and friendly service. We appreciate your feedback!
Did a great job and was very respectful
Response from EnviroGuard Pest Control
Thank you for the wonderful feedback, Kim! We're delighted to hear that you were pleased with the service and found our team respectful. Your satisfaction means a lot to us!
Rico did profession and caring work great people to work with. He should get employee of the month
Response from EnviroGuard Pest Control
We are grateful for your positive review. We use reviews to help improve our service, train our employees, and compliment our technicians. Thank you for taking the time to give us your feedback!
Very pleasant guy and said will call and set up a time to finish inside of the house as the seal on the sprayer broke
Response from EnviroGuard Pest Control
Thank you for your kind words, Jason! We're glad to hear you had a positive experience. It's great to know that our team member was helpful and communicated the next steps clearly. We appreciate your feedback and are here if you need anything else!
Rico did a great job! Very friendly and went out of his way to make sure we got everything taken care of. Very helpful!
Response from EnviroGuard Pest Control
Thank you for the fantastic review, John! We're delighted to hear you appreciated the professionalism and clear communication throughout the service. It's great to know that you felt informed at every step. Your feedback means a lot to us!
Rico came today! Very helpful, did inside and outside! Figured out what's biting us! He's gonna come back with spray to kill them mites! Wonderful guy! So thankful!
Response from EnviroGuard Pest Control
We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon!
Adam was prompt and formed a plan for winter treatment. He explained the plan and completed it.
Response from EnviroGuard Pest Control
Thank you so much for the great review! If there is any other service we can provide for you or questions we can answer, please get in touch with us!
Author did an excellent job spraying on December3, 2024. He was efficient and professional.
Response from EnviroGuard Pest Control
Thank you for your great feedback, Nancy! We're delighted to hear that our team member provided efficient and professional service during your visit. Your satisfaction is important to us!
Adam did a great job
Response from EnviroGuard Pest Control
Thank you for the fantastic rating! It’s great to hear that Adam provided you with excellent service. We appreciate your feedback and support!
Thanks for the great work.
Response from EnviroGuard Pest Control
We are grateful for your positive review. We use reviews to help improve our service, train our employees, and compliment our technicians. Thank you for taking the time to give us your feedback!
The service was non effective, we had ants the entire year that we used enviro gaurd. After I canceled my services with them they still withdrew funds from bank account, legal action are coming.
Response from EnviroGuard Pest Control
Hello! Thank you for taking the time to provide us with feedback. We strive for integrity and honesty in everything we do. Our Services do come with Reservices and Follow Ups whenever needed at no additional cost. However, we do need to be notified that these services are needed. The only charge that was applied to your account after you discontinued services was the Early Discontinuation Fee. We would be more than happy to rectify the quality of your services as our Service Professionals are happy to fix any pest issues you may have!
Sales rep showed up on moving day when we were very stressed and tired and wouldn’t take no for an answer, literally kept pushing us. Also didn’t tell us about the $75 cancellation fee until after he debited my first payment. Called to cancel because after a good night sleep we came to our senses. They were supposed to come and do the inside as part of what I paid for before cancelling, they missed the appt, then had to reschedule. Finally got that done and called again to cancel, they kept saying they would call me back. Never did. Finally got ahold of them and they said they can’t waive the cancellation fee because I missed my 3 days grace (which I was never informed about). VERY DISHONEST COMPANY and TERRIBLE CUSTOMER SERVICE. DO NOT USE THIS BUSINESS unless you have a bunch of money 💵 to blow and don’t care. 🤷♀️
Response from EnviroGuard Pest Control
Hello, Rachel. <br>We understand moving is already high‑pressure, and the last thing anyone wants is added stress. We apologize if our representative appeared overly persistent—that was never our intention. We aim to provide clear, upfront communication about any fees.<br>Regarding the $75 cancellation fee and the three‑day grace period—it’s part of our standard terms, which are outlined in the signed contract. It’s never our wish for these policies to feel hidden; we regret that this information may not have been as clear as it should’ve been.<br>We also understand the frustration around the scheduling mix‑ups for the interior work. That doesn’t meet our expectations for reliability, and we’re committed to improving our scheduling and follow‑up protocols to ensure this doesn’t happen again.<br>Thank you for bringing this to our attention—it highlights areas we need to address. If you’re open to a conversation, please reach out to our office at (605) 550-2847 and we’ll be happy to revisit any concerns and see if there’s a way to resolve them.<br>We’re genuinely sorry your experience didn’t reflect the level of service we strive for.<br><br>EnviroGuard Pest Control
On the ticket it stated the interior and garage were treated. That was not accurate. These areas were not treated. As well, looking at the footsteps in the snow, I don't believe the tech got near the foundation of the house. I question the thoroughness of the treatment. Please contact me as I have doubts about continuing with this service. Thanks
Response from EnviroGuard Pest Control
Hey Steve, we appreciate you reaching out, our manager is in the process of contacting you. We hope that we will be able to resolve this issue and make sure your services are to your satisfaction. Thank you! -EnviroGuard
Pricing is too high, and I was told I could cancel at any time. When I tried to cancel, I was told I signed a 2 year agreement. I specifically asked the sales guy if I could cancel at any time, and he said yes.
Response from EnviroGuard Pest Control
Hello Stamper 357, We are unable to locate your account based on this review alone. In order for us to help you, we do need to speak with you. The terms of your agreement absolutely should have been agreed upon at the time of signing up. If you would give us a call at your earliest convenience, we would be happy to look into this matter for you. -EnviroGuard
Started off ok with first couple visits than service and quality was missing with horrible follow-up.
This company did not explain the terms of their contract, all the hidden fees, the fact they charge every month and lock oyu in a a 24 month plan and if you Cancel they will CHARGE YOU TO CANCEL. Furthermore, it's been 4 months since anyone has stopped by for service which they spend 5 minutes in and out and gone. It took them four (4) tries to get this cancelled AFTER in writing I submitted the Cancellation request. THEY DONT CARE ABOUT CUSTOMER SERVICE go elsewhere or do it yourself!
Response from EnviroGuard Pest Control
Hello Errol, Thank you for your feedback. However, we did reach out multiple times to speak with you after you emailed us that you would like to cancel your subscription. We require verbal confirmation of account closure due to security reasons, and this is to ensure that you are getting the best help possible. There are no hidden fees, all of details of your account are outlined in the service agreement that you signed on the date you created an account with us. If you were unhappy with your custom billing schedule, we would be happy to fix that for you. Please give us a call if you have any questions. -EnviroGuard Pest Control
Just had a technician come out yesterday for the January quarterly visit. She stayed 5 minutes (verified by our outdoor cameras) and walked around with a bucket of granules, but didn’t even go fully around out house or even walk next to the foundation (the only prints in the snow were from our dog so it’s easy to see where she walked). You pay way more than what you’re getting. Not worth it at all.
Response from EnviroGuard Pest Control
Taylor, we are so sorry to hear that our service was not up to your expectations. We would love to schedule you a free reservice with our manager to come and take care of your home for you. If you would please give us a call, we can take care of this issue for you immediately and make sure that this doesn't happen again. Again we apologize for the inconvenience and hope to solve this problem for you. Thank you for your time and patience. -EnviroGuard
Stay FAR away from this company. Door to door salesman came to our door and completely misled us. We signed (what we thought) for authorization to use our card BUT in fact they were signing us into a contract. (18 MONTHS!) Not only do you pay monthly to not get treatments monthly, the treatments you do get, don’t work!! We are so lost on what to do since the cancellation fee is insane and we were never informed of such in the beginning. So sad that legit companies do this to hard working low class citizens and refuse to help AT ALL!
I really thought I was going to like this company but now I simply can’t recommend them. After the initial service I was very happy with everything but after my second service I noticed that a service was marked as done but was not completed. I called to inquire about the mistake but was met with poor customer service and a lot of double talk. If something is marked as complete it should have been done, period. Hopefully it was a mistake and not bad business practices but based on the call I had, I have enough reservations that I canceled my service immediately. If I can not trust a service provider then I can’t have them anywhere new my house or family. Truly a big disappointment.
Been to our house three times in less than a week trying to sell their services. Guy than says the inside of the house looks good...like he's been looking in the windows. Weird that all these reviews have came recently.
Contact Information
Phone
+1605-550-2847Address
5511 Quarry Ave Bay 204, Sioux Falls, SD 57104
Website
www.envirogpc.comHours
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