Provider profile

Palmetto Exterminators

4.7 stars from 352 customer reviews · 720 N Gum St, Summerville, SC 29483

  • 4.7 out of 5 stars
  • 352 customer reviews
  • Summerville, South Carolina
  • Open 5 days/week
4.7
Rating
352
Reviews
Yes
Claimed
Yes
Website

About this provider in Summerville

Palmetto Exterminators provides superior pest control, termite control and mosquito control services in Summerville, Moncks Corner, Ridgeville, and Ladson, SC. We've been protecting Summerville homes, from ants, spiders, roaches, earwigs, pill bugs, silverfish, and more since 1960. Our mission is t

Pests handledants
Praised forfriendly

Rating breakdown from customer reviews

4.7

352 reviews

5
313
4
13
3
7
2
1
1
18

Customer reviews for Palmetto Exterminators

Y

Yabloko843

1y ago

Unfortunately, I cannot leave a positive review for Palmetto Exterminators (Summerville office). I was not notified in advance about their visit— the technician arrived unexpectedly at my rental property without any prior communication. Additionally, I never received an inspection report following the visit. I only became aware of the service after receiving an incorrect notification about a renewal payment being due. The entire process was disorganized and frustrating. I’m very disappointed wit

Provider response

Thank you for taking the time to share your feedback, and we’re truly sorry to hear about your experience. We strive to provide excellent communication and service, and it’s clear that we fell short in your case. We understand how important it is to stay informed about visits and receive clear updat

ML

Meghan Legette

2y ago

This is a long one....Said they showed up to spray even though I checked earlier that week to make sure it was canceled. I was told I'm not on the schedule. Get a bill totally unaware someone was at my house that day because my camera did not alert me. Looked back at the footage didn't see anyone. They told me that someone was there and finished the job that again I didn't agree to. Still got a bill my back gate was locked so there is no way the back was sprayed and a note was not hanging from m

Provider response

We are sorry to hear about your negative experience with our service. We apologize for any miscommunication and inconvenience caused. We will investigate the situation further to ensure this does not happen again. A team member will reach out to you to discuss your experience. Thank you for giving

TW

Thomas W. Woodum II

2y ago

This company Showed up on a holiday to do a termite inspection. Did not schedule. I told him no. Very unprofessional. Unorganized! The Summerville branch manager was very disrespectful. I do not recommend using this company. This has been a continuous issue with this company. They do a very poor job when they are supposed to clean around the lights for Spiderwebs. I had to have the right manager come out twice because of the employee did not do his job. What company would open up a gate and let

Provider response

Mr. Woodum, we sincerely apologize for the inconvenience you experienced with our services. We understand that your concerns are valid, and we take them seriously. Customer satisfaction is our top priority, and we regret that we fell short of your expectations.<br><br>The issues you've highlighted,

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