About this provider in Bend
Alpine Pest Management is a Pest Control Company located in Bend, OR. We offer Rats, Mice, Rodents, Ants, Spiders, Pest Management, Extermination, Wasp Control, and other Pest Control Services. Alpine Pest Management is proud to offer environmentally conscious, strategic, and effective pest control services to our…
Rating breakdown from customer reviews
5
558 reviews
Customer reviews for Alpine Pest Management
Myles Standish
Sage seems like he wants to tackle the problem! Very positive experience
f.k.a. Sevarious
Tech came hours early and encountered family visiting. He didn't check the garage a mojor concern. Your appointment scheduling process is difficult.
Provider response
Mr. Sevarious, <br><br>This is Mike. I am the owner of Alpine. I have 100 percent dropped the ball here. This is my fault. I have combed through our system and you must be using a nickname here on google. Your name does not come up on my software. If I knew which customer you were, I would start with giving you your money back for such an unpleasant service. I also need to take action with the technician that arrived early and didn't even check the garage. I have not trained my technician properly. Either that, or I need to let him go. Please call me at 541-389-4942. You will probably get a hold of Jessica first, my office manager. She will put you in touch with me and at least I can refund you your money and find out which technician did this.<br><br>Mike<br><br>
Paula Todd
Sage from Alpine Pest Control was very thorough sealing places throughout my home to keep mice from coming in. He took the time to explain to me what he was doing and how smart mice are about getting into the house. Two of the traps have caught mice already. Now I have to dispose of their fat little bodies. Yuck!
Provider response
Thank you Paula for taking the time to leave such a wonderful review.
grant lindquist
Always punctual and thorough. Excellent scheduling availability
Provider response
Grant,<br><br>Thank you for taking the time to leave this review. If there is something I can do to help you have a better experience please let me know. I am grateful for your business.<br><br>Mike
Leslie Miller
Technician arrived on time, explained what the pest was, sprayed for other pests, and explained any concerns I might have. I will call in the future for further service.
Provider response
Thank you Leslie for your wonderful review
Steve Tilden
The most recent visit required the young man to unscrew an inspection board to view traps under the house (I didn’t install screws in that board.). The most recent visit resulted in the tech also sealing spaces between the foundation and the house structure. We’re very satisfied by Alpine Pest Control.
Provider response
Thank you for taking the time to leave a review ... please let us know if there is anything that we can improve upon.
Greg Hanna
Had my initial treatment applied as a new customer in May 2024. Thorough coverage applied in the garage and exterior of my new home as well as one exterior rodent trap. Any additional coverage for needed in the next couple months are included. I anticipate good results and look forward to the future treatments and 5 star reviews this year.
Provider response
Greg,<br><br>Thank you so much for the opportunity to be your bug guy! This review will help my business a lot. I appreciate it.<br><br>-Mike
Steve Mannel
Had some yellow jackets on our deck that needed to be addressed. They answered the phone, scheduled and appointment in a reasonable timeframe and did the job. Only suggestion would be to take more care dragging dripping spray wand through house. Otherwise, happy!
Provider response
Thank you for taking the time to leave us a review. I will be sure to let the techs know to be sure and know where their wands are and that they are not dragging or dripping if they have to go through someone's house.
Bill Wordley
Your technicians (2) were at my home on Friday Feb 24. Three things: (1) after walking through the snow, to my front door, they entered with no regard to the fact that they tracking snow into my house. Your technicians should have and use boot/shoe covers when they enter your customers homes; (2) when your technicians tried to remove my crawl space access door, they did not have the appropriate tool. They had a wonder bar, that was too thick. They needed in thinner tool. It took the 2 of them about 5 minutes to get the door open: (3) They looked through the opening, said they saw a couple of traps with "food", and concluded all (~12) of the traps were undisturbed. I believe one them them should have entered the crawl space and looked at all the traps.
Provider response
Thank you for taking time to leave us feedback and for speaking with us on the phone. I hope we were able to resolve this issue with you to your satisfaction. Please let us know if there is anything else we can do for you as it is our goal to provide you with exceptional service always.
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