About this provider in Edmond
Looking for eco-conscious pest control in Edmond, Oklahoma? EcoShield Pest Solutions offers safe, effective treatment for Termites, Mosquitoes, Bed Bugs, Rodents, and more. Our licensed technicians use family- and pet-safe solutions that eliminate pests and help prevent them from coming back. Whether you need expert…
Rating breakdown from customer reviews
4.8
734 reviews
Customer reviews for EcoShield Pest Solutions
León Petete
First time having Kylon Washinton service our home. He was very personal and explained the service to be provided. He also answered some of my concerns about spots on our porch. I enjoy service technicians like Kylon, who strive to make the customer feel important.
Provider response
Hi Leon,<br><br>We’re glad to hear that Jessica was understanding and took the necessary steps to ensure a smooth follow-up. Thank you for choosing EcoShield Pest Solutions, and we appreciate your continued trust in our service!<br><br> Customer Feedback Team
Paula Banks
Bradon's service was great. He was friendly, courteous and explained everything he was going to do.
Stephen White
Sprayer spent approximately 20-30 minutes on site. I felt the Cost of service was high for what was done. He did put down pellets for Scorpions (We've killed 5 over the last 3 months.) He explained the yard had to be watered to activate the pellets. First time I've been told that. Since we've had several Scorpions, I believe he should have spread pellets over a broader area.
Sharon Peters
Lan always does a good job when he was here this time my house was flooded so he just worked around that outside I appreciated him so much thank you
Ashlyn Cantu
Checkout the 2025 lawsuit this company is under, I wish I had before I signed up. When this company was first contracted they did an incredibly thorough job. After the second treatment, only the front of our house was treated and when I lodged a complaint and ultimately tried to cancel services I found myself having to pay additional fees not disclosed when we signed up. They lowered my cost for the remaining duration of our services to less than half we originally signed up for instead of letting us cancel. We still have wasps, we still have spiders. Home Defense spray applied by me for $15 from Lowes was more effective.
Provider response
Hi Ashlyn, thank you for sharing your experience, and we understand how concerning it can feel when service results and agreement details don’t align with expectations. Our service plans and any early termination fee are reviewed during our 3-step confirmation process at signup, and we also stand behind our 100% Service Guarantee, which includes free retreatments if covered pests return after the egg-cycle visit; we’d appreciate the opportunity to review your service history and concerns in detail. Please reach out to us at customerfeedback@theshieldco.com<br> using the phone number associated with your account so we can continue this conversation privately and work toward clarity.<br><br>Jay A.
Robert Lytch
I love this group!!! BUT... As with anything else, It's no better than it's weakest link. I can vouch for my Personal Representative Kylon, he is kind and knowledgeable, prompt and professional, BOTH: effective AND efficient ( This last entry is stated as it is BECAUSE: You can be either of these qualities alone and skip the other, OR in this case.... BOTH!!!!!!!!!!!!!!!!!!) I have not had a single need to complain. He arrives, notifies me, enters home when requested, and completes his task outdoors. I can not ask for anything more, EVERYTHING is already his plan, and he delivers EVERY Visit. This team delivers. They all deserve your business. If you have any questions or concerns call them, I highly recommend you reach out!!!
Ayla Fike
Did a great job!
Otto Lungren
You did a great job
A Jo
Shannon was so kind and knowledgeable. We have only seen one spider since we’ve started using the service as of summer 2025.
Kenneth
Shannon was professional and courteous and performed his inspection meticulously. He went straight to the areas that he knew would attract infestations. He removed two old wasp nests that were abandoned and I couldn't reach. He did point out breaks in our brick wall, that I was aware of and explained to me how pests could get through them. They are at height and we have intentions of repairing them. It's a matter of being able to reach them... Thanks for the service.
Provider response
Hi Kenneth, thank you for your detailed feedback! We’re glad Shannon was professional, meticulous, and went above and beyond by removing old wasp nests and explaining potential entry points for pests. <br><br>— Jay A.
Geena Howry
Great work can’t wait to see the results. Editing 2026 this company has had my card on file I changed cards game them the info and told them to automatically bill me. It’s even written in text back to them and they didn’t charge my card and sent it to a debt collector instead. DO NOT recommend them at all. And after the first service they get lazy here for maybe 5 mins doing nothing the charging you $100+ not worth it. Go with Someone else. Very disappointing!!
Provider response
Hi Geena, thank you for taking the time to update your feedback and share what happened. We’re sorry to hear about your frustration with both the billing and the quality of your recent services, as this is not the experience we want for any of our customers. Our records show there is still an open balance for the service completed on October 16, 2025, and we’d really appreciate the opportunity to review your account details with you, including your updated card information and auto-billing preferences, to make sure everything is clear and addressed correctly. We also want every visit to feel thorough and worthwhile, and we’re happy to go over your service history and discuss how we can better support a pest-free home for you. Please contact our office so we can work through this together and try to regain your confidence in us.<br><br>Jay A.
Julie Salvit
Every person I encounter with Ecoshield is great! Friendly and helpful, always making sure we have everything we need. Today Michael was just as great!
Provider response
Hi Julie,<br><br>Thank you for your feedback! We’re pleased to hear you had a great experience with our customer service at EcoShield Pest Solutions.<br><br> <br>Customer Feedback Team
Eleni Apostolatos
Didn’t show up - as the yard was locked up and I was waiting
Provider response
Hi Eleni, thank you for sharing your feedback. We’re sorry to hear about the confusion during your scheduled visit, as that’s never the experience we want for anyone. We were unable to locate your account based on the information in this review, and we’d like to look into this further so we can make things right. Please reach out to us at customerfeedback@theshieldco.com with your service address or account details. We’re here to help and want to ensure you receive the smooth, dependable service we aim to provide.<br>Thank you again for bringing this to our attention, and we hope to speak with you soon.<br><br>Jay A.
Rodney Lechwar
Called EcoShield customer support to verify that my appointment for Friday, January 23rd, would not be affected by the forecasted Winter-weather. Mia, who was very pleasant to talk to, reassured me that their technicians were preparing for the inclement weather and that they would arrive for the scheduled servicing. Thanks Mia!!
Provider response
Hi Rodney,<br>Thank you for your kind words! We’re thrilled to hear Blake consistently delivers outstanding pest control service—your trust means a lot to us.<br>Jay A.
Carrie Boyd
Bradon was very professional. He explained our first treatment and asked a lot of questions. He also listened well which was very much appreciated. Looking forward to working with this company.
Provider response
Hi, <br><br>Thank you for your positive rating! We appreciate your support and look forward to providing you with excellent service at EcoShield Pest Solutions. <br><br>Jay A.
Jannette Forssell
Very knowledgeable and arranged all the needed treatment inside for bimonthly and add instructions to call 30min prior to coming. Added tick treatment for backyard. Awesome customer service from Belle
Patricia Obrien
Very friendly and professional. Very considerate. Highly recommend
Provider response
Hi,<br><br>We appreciate your kind words about the service provided. Thank you for choosing EcoShield Pest Solutions.<br><br>Jay A.
Donna Plunkett
Very professional and knowledgeable.
Provider response
Hi,<br><br>Thank you for your enthusiastic feedback! We’re thrilled to hear that you had a great experience with EcoShield Pest Solutions.<br><br>Jay A.
Cherye Davis
He did a great job and was professional and friendly!
Provider response
Hi, <br><br>Thank you for your positive rating! We appreciate your support and look forward to providing you with excellent service at EcoShield Pest Solutions. <br><br>Jay A.
Alan Happ
Adi in customer service was extremely helpful and so friendly. Thank you Adi for your help.
Provider response
Hi Alan,<br><br>Thank you for your wonderful feedback! We’re glad Adi provided such helpful and friendly customer service.<br><br>Jay A.
Ray Biery
Very poor experience. Started off ok, but then service went down hill quickly. They never performed the services that were promised and then charged me for canceling. Would not recommend to anyone.
Provider response
Hi Ray, thank you for sharing your feedback. We always aim to honor our customers’ requests and back our work with a 100% Service Guarantee. Upon reviewing your account, we see that it is now closed with all balances settled and no open charges. The early termination fee was applied because the service was canceled before the end of the agreement, which was reviewed during the signup process. We truly regret that you decided to cancel, but we respect your decision and wish you the best moving forward.<br><br>Jay A.
Tom And Glen Crider
Ian performed our bimonthly service and did an excellent job. He has been here before and is always friendly and professional.
Joe T
Ecoshield is seriously as joke. I had some salesman tell me he was part “owner” and that he was hooking me up with a great deal. It turns out he was just a salesman that was giving me a price that everyone gets - I know, I got got. This deal included getting follow up sprays, I was told these follow ups can be booked at any time if we see spiders or bugs between sprays. The last spray that cost me $150 they did not spray inside at all. They told me to just call and schedule the inside spray as part of $150 spray since that is typically included. It took TWO FULL month to get someone in and spray. Keep in mind, fiddlebacks are bad this year. I have seen 3 in the 2 months and I have an 8mo daughter. I called 5 times to try to get someone out in those 2 months. Then, I get a surprise text saying FOUR days later I will be charged $150 for the next bi monthly service. Customer service has told me multiple times (6 times now) that they can’t contact the OKC office. Look up their class action lawsuit before you book with them, I wish I had. This pest control company sucks. EDIT: after all of this horrible experience they RECHARGED MY ACCOUNT and said if I don’t pay it they will be sending it to Collections. This company is THE WORST ON THE MARKET.
Provider response
Hi Joe, thank you for sharing your feedback.<br><br>We’re sorry to hear about your experience and understand how frustrating delays and miscommunication can be—especially when dealing with serious pests like fiddlebacks. Our progressive treatment is designed to provide long-term protection, and our 100% Service Guarantee includes free retreatments if covered pests return between visits. We also aim to make scheduling as smooth and responsive as possible, so we regret that this wasn’t your experience.<br><br>We’d like to help resolve this quickly. Since we weren’t able to locate your account, please reach out to us at **customerfeedback@theshieldco.com** so we can look into this further and assist you directly.<br><br>Thanks again, Joe. We appreciate your time and the opportunity to improve your experience.<br><br>Jay A.
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